Online Dating

Match.com Acquires Plenty of Fish (POF) for $575 Million

Acquisitions
  • Wednesday, July 15 2015 @ 06:58 pm
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On Tuesday Match Group which is a subsidiary of IAC/InterActiveCorp purchased PlentyofFish Media for $575 million in cash. The deal is expected to close by the end of the year. Markus Frind which is the founder and sole owner of POF started PlentyofFish.com way back in 2003. It was a side project for him to learn a new programming language. It quickly exploded and by 2008 he was earning $10 million a year from the dating site with only a couple of employees. Early this year POF.com reach a milestone and hit 100 million users. The company also predicted it would earn $100 million for the year 2015. On its newly launch responsive mobile site POF currently reports the following statistics:

  • 3.5 million singles log into POF.com daily (through the website and dating apps)
  • Those same singles generate more than 9 million conversation every day
  • From those conversations 1 million relationships are created every year

In the past two years I have heard several rumors about Match being interested in purchasing POF.com. I had heard around $300 million was offered at one point, but it was turned down. For a site earning $100 million in a year with no debt and it’s only real expense is it’s 75 employees that was a pretty low offer (if it is true). Obviously there was some negotiations going on which resulted in Markus walking away with over half a billion dollars. Funny enough, the general rule of thumb in purchasing a website (now these are much smaller sites [smilely: ;]]), is that it is worth about 4 years’ worth of the income it generates. I guess from using this purchase as an example, that the rule is not too far off!

The Match Group has purchased a number of dating services over the past 6 years:

Combining all of these sites along with Tinder (which Match had funded pretty early on) and adding POF to the mix, this will make the Match Group the undisputed power house in dating online and on our phones for years to come. Acquiring POF will also make the Match Group’s proposed IPO that much more enticing to investors when it happens, which is most likely near the end of the year.

POF is currently a free dating site that offers a paid subscription for an upgraded membership. This upgraded membership offers a number of features like no ads, viewing extended profiles and seeing who has viewed your emails. I am curious to see if the Match Group plans any tweaks to this formula. If they change POF to a completely paid dating site like Match.com (which I highly doubt by the way), then I am sure POF users would be up in arms. I have a feeling they will leave POF.com pretty much the same for now and let it continue as is, in the same way Match Group let OkCupid continue to operate.

Mix up Your Online Dating Routine

Advice
  • Wednesday, July 15 2015 @ 08:18 am
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  • Views: 1,048

Tired of feeling like you’re in a dating rut? Sometimes Tinder is fun, but it doesn’t yield the long-term results you crave. If you really want things to change, you’re going to have to explore other options and mix up your routine.

Change is hard – it requires getting out of your comfort zone and putting in some effort. I think that Tinder has been such an attractive app because it takes all of the effort out of dating, leaving it to be more of a game to pass the time. Don’t get me wrong – there are couples who met over Tinder, but they also made an effort to meet each other in person, too. Dating has to happen for a relationship to evolve.

Instead of relying on your dating apps like Tinder, it’s time to explore your options. Traditional online dating sites – especially those that charge a fee for their matching services – tend to attract daters who are a little more serious, a bit more invested. Mix up your routine by joining Match.com or eHarmony, and enlisting a friend to help craft your profile. (I find that many people aren’t very accurate with describing themselves – either they try to create a certain “image” and don’t come across as trustworthy or real, or they downplay their assets, thinking humility is a good trait to attract someone romantically. It’s not.

Matchmaking services are also an interesting option, because they are a little more curated and provide a higher level of customized service. If this kind of thing intimidates you, start with a service like “It’s Just Lunch.” It’s Just Lunch provides a way to cut to the chase, where you are set up on a simple lunch date with a match to see if you click. It’s casual, but at least you get to meet in person to see if there’s any chemistry, rather than dealing with messages from dating apps which go nowhere.

Dating apps are a good thing, they just aren’t able to provide a different type of experience – they are for quick views and snap judgments, and people move rather quickly through them. When you meet someone via an online dating site or service however, the process moves a bit slower – you message back and forth, you are encouraged to meet in person, and you get a chance to “date” rather than sort through endless options. There’s something to be said for taking your time.

How to Succeed in Online Dating

Advice
  • Tuesday, July 14 2015 @ 07:48 am
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  • Views: 1,080

With online access to virtually everything, we have become accustomed to getting what we want quickly. Instead of driving from store to store, we find exactly what we need searching the Web.

Because of our ability to find anything online – including a date – we have taken this to mean that the perfect date can be made-to-order. We are no longer bound by our circles of friends and family, but have access to virtually anyone in the world we want to meet (provided they are also online). Which means we can filter out the types of people we don’t want based on age, location, political beliefs, height or weight, or any of a number of factors. But this also means that we miss out on opportunities.

Online dating is marketed as being convenient and easy – you can meet anyone with a swipe of the screen or by accepting a match. But really, dating is the same as it ever was. As I state in my book Date Expectations, meeting someone is the easy part. The next step – getting to know someone over a series of dates – is where the connection really counts. But too often, we aren’t willing to wait to get to that part. Instead, we crave instant attraction or chemistry or we walk away. There is no in-between, because it’s too easy to move on to the next person.

If we scroll through people in real life, rejecting and judging before we’ve even gotten to know them, we miss out on forming any real connections. Sure, chemistry is fantastic, but it’s not lasting or a real indication of the success of the relationship. Real connection takes time.

Far too often, people aren’t what they seem when you first meet them. This isn’t saying they misrepresent themselves, but rather, they are putting on a bit of a performance trying to be the ideal date. Maybe they tried really hard to be witty, or they were so nervous they could barely form a coherent sentence. Or maybe your date had a bad week and isn’t really trying to make a good impression. In other words, who you first meet isn’t necessarily the person you get in a relationship. It takes a few dates to peel away the layers and see if there is a connection.

In other words, we have to try and be more patient when we date. It’s not a race to the finish line, or looking for instant connection, or assessing someone’s worth as a potential spouse – instead, it’s a process. Like anything worth having in life, it requires time and effort. It requires something of you – namely, to leave yourself open to possibility and to take your time navigating your way, rather than trying to fight off the currents by rejecting as many candidates as possible to get to the “right one.” The right relationship happens thanks to two people willing to see where things might lead.

Zoosk Highlights Photo Verification In New Campaign

Marketing
  • Monday, July 13 2015 @ 08:10 am
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  • Views: 1,804

Is there an online dating downer worse than finding out your new flame looks nothing like their profile picture? Total letdown, right? As online dating offenses go, it's high on the list.

Zoosk devised a solution to this all-too-common problem back in 2014. The feature, dubbed Photo Verification, confirms the authenticity of members' profile photos. If your photos pass the test, you receive a green Photo Verified badge.

Photos are verified under the Verification section (surprise) of your profile. Select Verify Photos and you’ll be prompted to record a short video of yourself. Zoosk’s moderators review the video and, if they feel your photo is an accurate representation, you'll receive an email letting you know that your photos are verified. The badge will automatically be added to your profile and your video selfie remains private.

The Photo Verification feature made Zoosk the first company to address this prominent online dating concern. With its launch came newfound levels of transparency, increased trust between online daters, and better first-date satisfaction.

“One of the most important concerns of online daters is going out with someone who doesn’t really resemble their profile picture,” said Shayan Zadeh, co-founder and CEO of Zoosk. “By innovating a system for our members to validate the accuracy of existing profile photos, we believe we can create better first-date experiences that will lead to lasting relationships.”

Photo Verification will now take a starring role in Zoosk's “First Comes Like” advertising campaign. “The message from our last campaign was successful in differentiating us from other sites,” Katherine Knight, brand manager for Zoosk, told Marketing Daily. “For our new campaign, we wanted to build on that and take it to the next level.”

The “First Comes Like” initiative highlights the fact that building a lasting relationship requires time, and that “love at first sight” is rare. In one ad, a woman uses Zoosk's mobile site while a voiceover explains the message of the campaign. Another 15-second spot hones in on the photo verification feature, showing a man trying to identify his date in a crowded coffee shop using the Zoosk app.

“Everybody wants love to be a big, huge fairy tale. But the reality is, before all that can happen, you have to fall in like first,” said Tony Zimney, creative director at Muh-tay-zik Hof-fer, the agency that created the campaign. “Each one of our spots highlights this moment of like.”

The commercials will begin airing nationally in the beginning of July.

POF.com Website goes Responsive

Features
  • Friday, July 10 2015 @ 11:31 am
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  • Views: 1,849
POF.com

Plenty of Fish announced on July 1st that POF.com now is a responsive website. With regards to websites, the term “responsive” refers to the websites ability to change the layout of the site on the fly to better accommodate the screen size the person is using to view the website. For example someone viewing a website on a laptop could see a site that has multiple columns with a lot of text and images. When someone views the same website on their phone it most likely would be one column with less images and a bigger text font used to make reading easier. There is more to responsive but that is the basics of what it does.

Before it was responsive POF.com would serve the same webpages for mobile as desktop. This wasn’t bad on a tablet as the dating site is very usable on this size of screen. On a phone though a user would have to scroll around the screen to see different parts of the page. Going responsive allows mobile users to have a more app like experience when using POF.com.

For more on this very popular dating service please read our POF review.

Coffee Meets Bagel in Hot Water Over Ill-Timed Tweet

Customer Service
  • Wednesday, July 08 2015 @ 06:51 am
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  • Views: 1,261

On Sunday June 14th, people across America were acknowledging Flag Day, an annual tradition, over social media. Coincidentally, it was also the annual celebration of the LGBTQ community – an event known as Pride. So when Coffee Meets Bagel reached out via social media to announce its support of Flag Day, the online dating service mistakenly caused an uproar because of a typo.

The now-infamous tweet which was widely criticized over social media and the subject of a story in the Washington Post, said: “It’s Fag Day. Hoist your colors and don’t forget to LIKE today’s Bagel.”

People on the East Coast were the first to catch the mistake, but many didn’t realize it was a typo and immediately took to Twitter to denounce the dating service, with one person posting: “Got a notification from @coffeeMbagel saying today was "fag day." I'm disgusted at the audacity to say that during pride. #coffeemeetsbagel.”

Many people weren’t aware of Flag Day, but they were aware of Pride celebrations, which made the typo even worse. They thought the company had posted the tweet on purpose.

Coffee Meets Bagel took down the post after they realized the typo. But thanks to the speed at which social media can influence a story, and the incredibly bad timing that the typo happened during Pride, the company had little chance to correct the error. They have since been apologizing and repeating that it was just a simple mistake.

About three hours after the notification went out, users received an e-mail from the company’s head of customer experience apologizing for the misspelling. It reads, in part:

“I would like to apologize wholeheartedly for the message you received this afternoon. The misspelling of Flag Day was a mistake and a complete oversight. We’re updating our process to ensure something like this does not happen again…Coffee Meets Bagel, as a company and as individual employees, celebrates the LGBTQ community and would never use such a word.”

While it might just be a simple oversight, the bigger question is: will it hurt CMB in the long-run, if people associate their brand with a lack of support of the LGBTQ community?

We have all sent emails and social media posts with typos – this isn’t uncommon. What is a shame in this instance is that a company sent an official tweet meant to show support of both Flag Day and the LGBTQ community, and yet, ended up alienating their customers and potential customers in the process.

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