eHarmony Review

Welcome to one of the most in-depth dating services on the internet: eHarmony. According to a study, eHarmony is responsible for 438 marriages every day in the United States, making it one of the most popular destinations for marriage-minded singles on the internet. The site also calls itself “the first relationship service to use relationship science” to develop its compatibility matching and marriage profiles.

What makes eHarmony so unique? In the late 90s, after 35 years of counseling married couples as a clinical psychologist, Dr. Neil Clark Warren believed that there was a better way to find love than leaving it up to chance. His revelation led to the founding of eHarmony and the creation of the platform’s famous matching system. The system is based on a complex compatibility analysis developed through extensive research with married individuals. It’s so innovative, in fact, that the system was even granted a US patent.

After joining eHarmony, every member must complete a comprehensive Compatibility Quiz. The results are compiled into a detailed Personality Profile which is used to provide personal insight and enable the site to find compatible matches. The questions create a clear picture of who you are and what you’re looking for, going above and beyond what most dating sites do. Every match is screened for compatibility and assigned a matching score. This helps cut out the hours wasted searching through dead-end profiles on other dating platforms by showing only the matches that demonstrate compatibility with your profile. If you’re looking for a serious relationship, it doesn’t get better.

After setting up your profile, you can upload a photo and answer more questions to build your profile. A picture is not required, but it is encouraged to increase the response rate of your profile. To ensure everyone on eHarmony is serious about finding love, photos are blurred for Basic members. Only users who have demonstrated that they are serious about online dating by signing up for a Premium membership can see all photos of their matches.

Once your profile is active, the matching process is safely in the hands of eHarmony’s patented Compatibility Matching System, which provides daily matches based on the potential for deep connection and long-term compatibility. Every match is assigned a score that indicates the likelihood that you will be compatible. For more information, you can view their Personality Profile and see how your results compare.

eHarmony allows anyone to sign up for a free account, but features are limited for unpaid users. All members can set up a Personality Profile, receive new matches daily, view their matches’ profiles, send and receive Smiles and Icebreakers, and respond to a first message. Paid subscribers can send and receive unlimited messages, view unlimited photos, use enhanced search and sorting features, access their complete Visitors list and more.

Here is a short video that gives a quick tour on the new eharmony experience:

Late in 2018, eHarmony was acquired by German broadcaster ProSiebenSat.1, which also owns Parship Elite Group. In November 2019, eHarmony underwent a major update that introduced a number of new features, including support for same-sex partners. With this update also came the closure of Compatible Partners, eHarmony’s separate same-sex match service. Member accounts from Compatible Partners were moved to eHarmony as the platforms merged.

If you’re looking for convenience, eHarmony offers dating apps for iPhone, iPad and Android. The apps include all the important functionality of the main site, allowing users to register, take the Compatibility Quiz, see new matches, update their profile, upload photos, send Icebreakers or Smiles, send and respond to messages, and more. The design is user friendly and offers nearly the exact same experience as using the website.

In addition to the singles matching service, eHarmony operates eHarmony Labs, a relationship research facility, and publishes eHarmony Advice, a growing relationship advice site. The advice site is continuously updated with helpful blog posts and success stories, while eHarmony Labs conducts research for product development, peer review and academic publication.

eHarmony has also been a tremendous success here on Dating Sites Reviews, where it has won numerous awards over the years. Its impressive collection of honors includes the Single's Choice award, the Top Pick award for Match System and an award for innovation.

Canadian Flag If you are from Canada and wish to try out this online dating site, visit eHarmony.ca. It is the exact same service as eHarmony.com, with the only exception being, the members live in Canada

United Kingdom Flag Singles from the United Kingdom who wish to try out this matchmaking service, need to visit eHarmony UK. It works very similar to the American dating site. Here is our eHarmony UK review.

eHarmony Espanol provides a fully translated, localized experience for those singles who speak Spanish. For the full story see: eHarmony Launches A New Site For Spanish-Speaking Singles

Positives of eHarmony

  • Very detailed matching model based on 32 key dimensions of compatibility, which include things like communication style, how you approach people and how you see the world
  • Ideal for those who are serious about marriage or a long-term relationship
  • Well designed and easy to use app and website with zero ads

Negatives of eHarmony

  • More expensive than other dating services
  • eHarmony presents matches based on the profile you create - you can't perform your own searches
  • Free members can only see blurred photos and can only respond to a first message

Editors Bottom Line

What should you take away from this review of eHarmony? Our expert explains:

If you are looking for a long-term relationship, then "eHarmony" with their in-depth matching system is the ideal dating service. It goes beyond simple matching and takes your personality into account.

Awards

A list of up to the last 5 awards for the Current year and/or Past that eHarmony has been the recipient of, in the Dating Sites Reviews Choice awards.

Current

2019 Dating Sites Reviews Choice Awards - Match System

Past

2018 Dating Sites Reviews Single's Choice Award - Silver 2018 Dating Sites Reviews Choice Awards - Match System 2016 Dating Sites Reviews Single's Choice Award - Silver 2016 Dating Sites Reviews Choice Awards - Innovative

Note: See this page for a full list of past awards

At a Glance

Address:
eHarmony.com
Regions:
United States, Canada, United Kingdom, Australia
Languages:
English, Spanish
Member Numbers:
75,000,000 ?
Cost per Month:
From $25.00 / month
Membership Types:
Free - Basic
Paid

Average User Reviews & Ratings

Overall Rating: 
  Features:  ?
  Ease of Use:  ?
  Popularity:  ?
  Profile Quality:  ?
  Customer Service:  ?
  Cost:  ?
  Matching System:  ?
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eHarmony Profiles & Sign Up Process

You can access the eHarmony dating service from their website and apps available for iOS and Android. Before you can start receiving matches, the first thing you will need to do is create an eHarmony account. For this you will need to enter your gender and the gender you are seeking, your location (country), your email and a password. Alternatively, you can sign up using an existing Facebook account. Once the initial sign-up process complete, you will be asked to complete the Compatibility Quiz.

The Compatibility Quiz consists of 80 questions with hundreds of possible answers. It takes approximately 20 minutes to complete and includes a mix of open-ended questions and multiple-choice questions. Your answers help the Compatibility Matching System connect you with singles who meet your dating preferences. Try to respond spontaneously and honestly — there are no right or wrong answers. If you need to, you can pause the quiz (on any part) and finish it at a later time. Here are the chapters in the Compatibility Quiz and some examples of the questions they ask:

  1. Introduction
    • The first section of the Compatibility Quiz asks you questions about the kind of relationship and lifestyle you want. Examples include:
      • What is most likely to make you interested in someone?
      • In addition to love and affection, what are your main reasons for wanting a relationship?
      • Which statement best represents your ideal wedding?
  2. Preferences and Interests
    • The second section asks you to respond to questions about your personality, your lifestyle, your hobbies and interests and your preferences. Examples include:
      • What do you want your partner to like about you?
      • Which of the following do your friends and family think about you?
      • Are you a morning person or a night person?
  3. Intuition
    • In the third section, you must spontaneously select the image that most appeals to you from groups of two or three. The images are abstract drawings.
  4. Everyday Habits and Outlook
    • This section explores how your live your life and how you respond to specific scenarios in order to match you with people who will complement you. Examples of questions include:
      • Are you easily excited about things?
      • Does it bother you when people use their cell phone around you?
      • What is your immediate reaction if a person you're very close to does something that upsets you?
  5. Values
    • The final section asks questions about how you see yourself, how you see other people and how you see relationships. Examples include:
      • Do you like your physical appearance?
      • Do you believe that people are inherently good?
      • What do you think about marriage as an institution?

After you complete the Compatibility Quiz, you can view the analysis under Personality Profile. The Personality Profile is the basis for your matches and gives you insight into your own preferences, behavior and lifestyle. Premium members can see a more detailed analysis of their personality than free members.

To finish setting up your account, eHarmony will ask for the following information:

  • Profile Setup
    • Name, Birthday, Height, Ethnicity, Location
    • Maritial status, Children, Religion
    • Smoking
    • Education level, Occupation, Annual Income (other members do not see this)
    • Answer at least one question for your profile. Examples include:
      • I have a passion for…
      • I spend my free time…
      • The first thing people notice about me…
      • My ideal first date…
    • Write a short introduction about yourself and/or what you’re looking for in a relationship

The final step is to add profile photos:

  • Profile Photos
    • You may upload up to 12 images from your laptop and phone or import from Facebook
    • Your profile photo will appear blurred to other members until you decide to reveal it to the chosen few

While your eHarmony account is active after these steps, there are more sections you can fill out if you visit your own profile. We strongly recommend filling out everything that is important to you since your responses will help differentiate you from other matches and make your profile stand out. From the main profile screen, you can add or update the following information:

  • Complete Profile
    • Factfile
      • Body type
      • University
      • Languages
      • Pets
      • Desire to have children
      • Political view
    • Who Am I?
      • I’m thankful for…
      • My friends describe me as…
      • Things I can’t live without…
    • Answer more profile questions
    • Add more photos
    • Update background image

To adjust your settings, navigate to the Data & Settings tab from your profile page. From there, you can:

  • Account Settings
    • Update your password
    • Upgrade your membership
    • Toggle your profile visibility
    • Activate or deactivate your visitor list
    • Activate or deactivate your ‘Online Right Now’ display
    • Delete your profile permanently
  • Personal Data
    • Update your password
    • Update your name, location, workplace, email address, telephone number or income level
  • Notification Options
    • Change your notifications email address
    • Turn notifications on or off for specific actions, such as new messages, new profile visitors and new matches

Verification & Safety

Safety is an important consideration when using any online dating service. eHarmony helps keep its users safe with an SMS verification system. To verify your profile, visit the SMS Verification page under Data & Settings. Enter your mobile number to receive a text message containing a security code. Enter the code and the SMS Verified symbol will appear on your profile so other users know you are who you say you are.

If you encounter any issues while using eHarmony, you can report a user directly from their profile page or from within your communication. To do so, click on the menu button located in the upper right of the screen and select "Suspicious Profile?". This link will provide you several reasons for which you can report your match, and a free form option to provide additional information regarding your concerns. Your report will be sent to the Trust & Safety team for review.

Another option for dealing with an unpleasant encounter is to delete the user as a match. To do so, click the same menu button and select "Remove Partner." This option permanently removes the profile from your matches. Even if you change your search criteria in the future, you will never see the user in your matches again and your profile will never appear in their list of matches. The deletion process is anonymous, so the other member will be unaware of it, and cannot be undone.

Relationship Types Allowed

  • Straight
  • Gay
  • Lesbian

Your Relationship Status

  • Single
  • Separated
  • Divorced
  • Widowed

Relationships You can Find

  • Dating
  • Long-Term
  • Marriage

eHarmony Costs

To get the full eHarmony experience eHarmony requires its members to purchase a monthly subscription. There are two membership types:

  • Prices last confirmed Dec 6, 2019. Please check eHarmony for most recent pricing. All prices in USD unless specified otherwise. Prices may differ based on location, time of purchase, or device used
  • Basic Membership
    • Includes:
      • Creating your profile and take the Compatibility Quiz
      • Receive unlimited matches and view profiles
      • See compatibility details to understand how you and your match get along
      • Send and receive Smiles and Icebreakers
      • Respond to a first message
      • Favorite your matches
      • Browse anonymously
      • See recent visitors to your profile
    • Costs:
      • Free
  • Premium Membership
    • Includes:
      • View unlimited photos
        • Only Premium Members can view unblurred photos of all their matches
      • Unlimited messaging
        • You can send a message to any profile and read all the messages you receive. Basic Members can contact you once only and cannot read all the messages they receive
      • See who’s viewed you
        • See who has visited your profile. This feature is optional and can be deactivated
      • Distance search
        • Use the local area search to sort your matches by distance from you
      • Detailed personality profile
        • The personality profile is your individual evaluation of the eHarmony Compatibility Quiz. It contains personalized tips and assistance on the topics of searching for a partner and relationships to help you better understand what to look for
      • Filter your matches
        • See only singles that share your preferences and hobbies. More match preferences than free members
      • Profile check
        • Receive an individual analysis of your profile as well as tips for creating a good profile via email fifteen days after purchase
      • Regularly updated matches
        • All members who match your search criteria and are looking for a partner of your age in your country are displayed to you
    • Costs:
      • Premium Light
        • 6 month plan for $41.66 per month
        • Billed in one installment of $249.99
      • Premium Plus
        • 12 month plan for $29.17 per month (save 30%)
        • Billed in one installment of $349.99
      • Premium Extra
        • 24 month plan for $25.00 per month (save 40%)
        • Billed in one installment of $599.99

For purchases eHarmony accepts Visa, MasterCard, American Express and Discover cards, as well as debit cards that feature either the Visa or MasterCard logo, and PayPal. Promo codes can also be found online to receive discounts on subscriptions. All subscriptions automatically renew on the same terms until cancelled.

Current Promotions

eHarmony Viewing & Communication Features

If you find a match you like, visit their profile page to find out more about them. From here you can read the basics of the profile along with what the person likes to do, any questions they may have answered and your Compatibility Score. Free members will only be able to view blurred photos; Premium members can see all photos. You can also Favorite/Unfavorite a match, answer an Icebreaker or send them a Smile (which is like winking or poking someone) to show your interest. To take things to the next level, you can send your match a message.

All the tools listed below can be accessed from the top toolbar on the page and/or when viewing the members profile (using either the eHarmony website or mobile apps). Besides screen size, there are only slight differences when using eHarmony on different devices.

  • Profile
    • View basic details
    • View current status
    • Send a Smile
    • Add to Favorites
    • Report or remove profile
  • Photos
    • View other members’ photos
      • Must have a Premium membership to see all photos right away
    • Tap the thumbs up icon to send a Compliment for a photo
  • Questions
    • Answer questions on your profile
    • View other members’ questions and answers on their profile
    • Tap the thumbs up icon to send a Compliment about a match’s answer
  • Messages
    • Write your own message or send an Icebreaker
    • Subscribers can send and receive unlimited messages with their matches. Non-subscribers can only reply to first messages
    • Send an Icebreaker
      • Select the photo (from a choice of two) that appeals to you most and see which one your match selects
      • All eHarmony members can send as many Icebreakers as they wish
    • Matches can be removed if you do not wish to communicate with them anymore
  • Compatibility Report
    • Based on eHarmony's dimensions of compatibility and the responses you and your match gave in the Compatibility Quiz
    • Divided into four sections:
      • Fundamental personality characteristics
      • How you behave in a relationship
      • How you live you everyday life
      • Your communication style
    • Allows you to compare how similar you are with a match on each dimension
eHarmony Matching

You will be able to review all your matches on day one and see the potential compatibility of each one by checking their matching score. eHarmony's 32 Dimensions of Compatibility are the result of continued research (of almost two decades) that reveals what is at the heart of a successful relationship. Their matching system and algorithm go beyond simple likes and dislikes of a person's attributes — instead, they focus on deeper foundational traits like ambition, sociability, level of passion and conflict resolution. This, of course, does not necessarily mean that all matches you receive from eHarmony will be someone who sparks your interest, but it does mean it is an excellent place to start. The matching score helps you to identify which members might be a good fit for you. A score over 100 is considered to be very compatible.

  • Compatibility Matching System
    • Users who fully complete the Compatibility Quiz are able to receive matches based on the 32 Dimensions of Compatibility. These matches show a compatibility score that can be clicked on to see a full compatibility analysis
    • The Compatibility Quiz can only be retaken after a new subscription purchase or a renewal of a Premium membership. eHarmony advises against retaking the quiz because prior knowledge of the answers could distort your results

Members cannot conduct their own searches on eHarmony; all matches are provided by the algorithm. However, you can adjust the matches you receive by updating your match preferences. Premium users have access to more match preferences as well as advanced options for sorting their matches.

  • Match Preferences:
    • When changed, your Compatible Matches will be reevaluated
    • Options available to free users:
      • Age range
      • Height
      • Smoking
      • Children
      • Location
    • Additional options available to Premium members:
      • Religion
      • Ethnicity
      • Income
      • Education
      • Distance
  • Sort Matches By:
    • Registration date
    • Compatibility score
    • Last online
    • Distance
  • Filter Matches According to Interests:
    • Sports
    • Music
    • Travel
  • View Matches By:
    • Matches
    • Favorites
    • Visitors to My Profile
    • Profiles I Have Visited

Other eHarmony Information

On December 19, 2016, eHarmony went through a major redesign of their service that hadn't changed much in almost 10 years. On October 29, 2018, eHarmony announced that it had been acquired by the NuCom Group and Parship Elite Group of ProSiebenSat.1 Media SE. On November 4, 2019, another large update went live, which included the closure of Compatible Partners.

For more detailed information on this dating service you can check out our eHarmony Facts and Statistics page. Information can also be found in our topic for eHarmony news articles.

eHarmony Customer Care

eHarmony has a full fledged help and FAQ section available on their website that makes it easier to find answers to any additional questions you may have. It is organized by topic and can also be searched.

Customer support can only be contacted by accessing the "About Us" page in the "Help" section of the website. This contact form is for all members regardless of the country specific eHarmony site or app you joined. Customer support will anwser all types of questions including those related to features of the dating service like matching and messaging, to any technical issues you may be experiencing.

Email
Use the "Contact Us" form to ask your question (24 Hours a day, 7 days a week) (response times for emails are about 1-2 days)

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Last Updated: Monday, December 09 2019 @ 02:46 pm| Hits: 497,917 View Printable Version