Dating Services

Not as much warning this time around, but we knew it was coming. It is official, eHarmony in Canada and the US are having a free communication weekend starting today, Thursday July 2nd, until Sunday, July 5th, 2009.

For those of you who haven't heard of eHarmony's free weekends, it means most features of the dating site are free to use for new and existing members. This includes not only getting to review your matches, you can communicate with them as well. The one thing not included is, Fast Tracking the communication process.

This is Free Communication Weekend number 18 for eHarmony. The last one was held on the Memorial Day weekend in May.

Read our review of eHarmony for more information on this popular online matchmaking service.

In April we looked at another federal lawsuit which claims eHarmony's matching system is not scientifically proven (see Story). The lawyers for the lawsuit (Lange & Koncius LLP) have now setup a website for people to get more information. You can find the website called eHarmony Class Action Litigation (eHarmonyClassAction.com). Thanks to the unofficial eHarmony Blog for this information.

In my opinion, from all of the information I have read about dating sites, eHarmony probably has put the most effort into their matching system. They have a number of doctors on staff at eHarmony Labs who are experts in their fields of study and whose purpose is to research and improve the matching system. eHarmony spends over $3 million a year at this. While, they haven't released much scientific proof or had many independent studies done (as far as I know), if any dating site can back up their matching system with scientific research, it is eHarmony.

For more on eHarmony Labs, read eHarmony's Love Lab

We talked briefly about matchTalk before in 2007 (see Story). I thought it was time for a closer look since I have seen a number of image ads lately on Match.com promoting the add-on service. The main idea behind matchTalk is to allow members to talk to each other on their own phones while keeping both phone numbers confidential. The service I believe is still powered by a well know VOIP and social messaging company called Jangl. Almost any phone can be used, including cell phones.

matchTalk works by generating a unique phone number for every member who signs up. Once you find a Match.com member who you like, you can request to add them to your matchTalk phonebook by a link on their profile. If they agree, you then can perform a matchTalk connection. You initiate the call to the person you are interested in from your matchTalk phonebook. Match.com acts like a dispatcher and then calls the person. An automated voice will then ask the person if they would like to receive the call from you. If the answer is yes, the call is then connected with you and your phone will ring. Once you answer, you both can talk knowing your real phone number is safe. If the person decides not to take your call or if the phone is not answered, you will be notified and you can try later.

Once a matchTalk member, you can contact any Match.com subscriber who agrees to your request. Someone who is not a matchTalk member can only receive calls and not initiate a mtachTalk connection. For the service to work you will need Caller ID (used only by matchTalk) and you will need to verify your phone number. The cost of the service is $4.99 for 3 months.

For more information on this dating site, read our review of Match.com.

Last year eHarmony.ca had a free communication weekend, on the Canada Day long weekend (see Story - it ran from Sat. June 28 to Tues. July 1). Some of you were wondering if there is a free weekend coming up this year for Canada Day. As July 1st, 2009 falls on a Wednesday, right in the middle of the week and we have had no official word yet, I have a feeling if there is one, it will be combined with eHarmony.com and the U.S. Independence Day holiday on the July 4th long weekend.

Check back with this story Canada, and we will update it as soon as we get more information about if and when there is a Free Communication Weekend.

Update #1: eHarmony Canada is indeed having a Free Communication Weekend. It starts July 2 and runs to July 5, 2009.

Update #2: For those of you looking for eHarmony.com (the US site ), the free weekend is on as well, check out this story for more information.

In the mean time, if you want some further insight on what makes this a popular dating site, read our review of eHarmony.

A Fox News broadcast called Kelly's Court (clip below) looks at the case which we talked about earlier this month regarding Sean McGinn suing Match.com for what he alleges is deceptive practices. His beef with Match is mainly about them not informing members who has paid, and who has not (see Story).

Sean is the man pictured in the still of the video below and in his Match.com profile he describes himself as having a cuddly but toned bod, is down to earth, and can pull off the dishevelled bed head look. Apparently he also mentioned in emails his favorite movie is Cocktail, starring Tom Cruise. Kelly's Court must of got some inside information and/or received full access to the court documents as this information hasn't been reported anywhere else. Plus, an extensive search of Match.com didn't produce Sean's profile. I am assuming Match.com has removed it.

The panel of legal experts took Match.com's side in the suit and stated Sean couldn't have suffered anguish, emotional distress and anxiety due to a dating site. Especially, when you compare it to other cases where people have suffered. They did say that some of Match.com's business practices could be argued as deceptive but as far as this case is concerned, not enough for Sean to win his lawsuit based on what he suffered. The final hole in Sean's case was, in the end he did find a girlfriend on Match.com.

The legal experts did tend to joke around a lot at Sean's expense. They may have been legal experts but they certainly did not know too much about dating sites in general. As far as dating profiles go his didn't sound bad. I would like to hear how the Kelly's Court panel of experts would describe themselves (seriously) in a dating profile.

Back in early February, 2009 Date.com started offering Virtual Gifts for sale to its members (see Story). Members could send virtual flowers, chocolates, etc.. to someone they wish to date on the site by purchasing tokens for $1 to $5.

The parent company of Date.com, Avalanche LLC wanted to make sure they met any legal obligations to their members when dealing with Virtual Gifts and tokens. No real laws have been made in regards to virtual gifts in most countries. The closest comparison in the real world they could find was gift cards. Lawyers for Date.com

ultimately concluded that the consumer laws pertaining to gift cards didn't apply.

Date.com decided to make purchasing of gifts as clear as possible in their Terms of Service. Specifically this mainly deals with what happens if a user doesn't use their tokens. Date.com's policy for members inactive more than 365 days is to delete them. Unused virtual gift tokens are then deleted as well, with Date.com keeping the profits. Before your account is deleted from Date.com, multiple emails are sent out warning you of this fact and asking you to log in again.

For more about the dating site, read our Date.com review.