Dating Services

Things we were into in 2013: Nelson Mandela, the iPhone 5s, bingewatching, twerking, Bitcoin, Bat-Kid, Breaking Bad, the royal baby, Grumpy Cat, and screaming goats.

Earlier this month Google released its annual Zeitgeist List, a collection of the top Google searches for the last 365 days that reveal what defined the year in pop culture, politics, technology, and more. "Every day, around the world, we search," Amit Singhal, senior vice president and Google Fellow, wrote in a Dec. 17 blog post. "We want to find out more about our heroes, explore far-away destinations or settle a dinner-table dispute between friends."

Because of that compulsive urge to search anything and everything online, Google is given unprecedented access to what captures the public imagination. The year-end Zeitgeist list uses Google Trends and other internal data tools to tap into the top trending searches of 2013 from 72 countries, and create a snapshot of the biggest people, places, moments, companies, and gadgets of the year.

Online dating plays an increasingly large role in the way we meet and choose our partners, so naturally Google included the year's most popular online dating services on the list. According to Google Zeitgeist, 2013's top ten dating services are:

1. Match.com
2. Chemistry.com
3. PlentyOfFish.com
4. Zoosk.com
5. eHarmony.com
6. FriendFinder.com
7. Tinder
8. Hinge
9. OurTime.com
10. OkCupid

Many of last year's entries are back again, though none retained the same positions. Match moved up a spot from #2 to #1, while PlentyOfFish dropped from the first place to third. OkCupid took a major hit in 2013, falling to #10 from #3 in 2012. Zoosk climbed a couple of spots to the forth position, and eHarmony fell slightly to fifth.

DateHookup, ChristianMingle, AdultFriendFinder, JDate, and SinglesNet all ranked last year but failed to make it on the 2013 Zeitgeist list. Instead, FriendFinder, OurTime, Chemistry, Tinder, and Hinge came from behind to take their place.

The most interesting additions to the list are, without a doubt, those last two. Tinder uses Facebook profiles to match members who respond with a simple left or right swipe to say "Yes" or "No." Hinge appears similar at first glance, but uses a "romance graph" to pair you with friends of friends that best suit your style - in other words, Tinder might get you a great hookup, but Hinge will find you a great relationship. Mobile dating took off in a big way this year, and shows no sign of stopping, so expect to see even more mobile services on the 2014 Zeitgeist report.

Zoosk's domination of the online dating scene isn't ending any time soon. The online dating site, which first rose to popularity by making romantic links between Facebook users, is preparing to create an important connection of its own - with investors in public markets.

Zoosk was founded in 2007 by Iranian entrepreneurs Alex Mehr and Shayan Zadeh, who met as students at Tehran's Sharif University of Technology. They moved to the U.S. in 2000 and launched the company seven years later. Zoosk acquired users quickly by tying itself to Facebook and the hundreds of millions of users who already used the ubiquitous social networking site to post personal information and photos. It's since branched out to mobile, the most rapidly-growing sector of the dating market, and has raised more than $60 million from investors including ATA Ventures, Canaan Partners, Bessemer Venture Partners and Crosslink Capital.

Zoosk is now taking steps to go public in 2014. The San Francisco-based company has picked Bank of America to lead its initial public offering, along with Citigroup and Royal Bank of Canada. Oppenheimer & Co. and William Blair & Co. will serve as co-managers.

In the $2.1 billion dating services business, Zoosk has a 2.9 percent market share, trailing behind Match.com and eHarmony in the competitive industry. Zoosk currently has more than 40 million active members, a success rate that can be attributed in part to the additional features the site offers. The challenge faced by most online dating sites is that, if their service is successful, their users have no reason to continue using it. Forward-thinking companies like Zoosk are counteracting that problem by offering other social features - like sending relevant discounts to couples or making date suggestions - to keep users coming back.

The approach is working. Close to 4,000 businesses compete in the dating services market, according to IBISWorld, yet despite that heavy competition, Zoosk said in May that its first-quarter revenue topped $40 million and that visitors to the website more than doubled from the prior year.

There's no question about Zoosk's impressive track record, but there are some questions about the success of these kinds of sites' attempts to go public. Following Facebook's troubled IPO in May 2012, there was a lull in social-networking deals. But Twitter Inc.'s debut last month seems to have put some people's fears to rest, and Twitter is now up 89% from its IPO price. Whose footsteps Zoosk follows in remains to be seen.

Mobile dating apps like Tinder have been getting all the attention because of their hook-up potential. But what if a dater wants the convenience of an easy-to-use mobile app like Tinder but with a little more promise that a meet-up might progress to a relationship?

Enter new dating app Hinge.

Hinge started in the Washington D.C. area and is now moving to other parts of the East Coast, including New York, Philadelphia and Boston. According to founder Justin McLeod, there are about 110,000 single college graduates in the D.C. area, and about 20,000 are actively using Hinge. The total user base is 30,000 and the average age of the users is 27. It's made about 200,000 matches, which are pretty good odds for a mobile dating app.

Part of the appeal of Hinge is that unlike Tinder, it relies on your Facebook networks (friends and friends of friends) rather than a location - (like who is single within a two-mile radius of the bar where you're having a beer). A good amount of information is pulled from your Facebook profile too, so there is a lot more transparency and more qualified matches than with other dating apps. You can only join Hinge if you already have friends on the app, so networking really works to your advantage. Also, it displays your last name along with your age, workplace, school and mutual friends so there's no hiding if you're behaving badly.

Hinge generates the basic profile but there is a bit of personalization you can do, including adding your height and religion as well as "personality tags." These tags are created by Hinge and offered as a list for the user to choose from, adding a little creativity to your profile ("Zombie Survivalist" and "Lawn Game Champion" are a couple of examples.)

Hinge borrows a bit from dating app Coffee Meets Bagel, where a set of matches appears every day at noon. (CMB offers only one match however, whereas Hinge offers five to seven.) The point of restricting potential dates is to ensure you have enough friends of friends to last for a few months, rather than trolling through all available singles in your network right away. You rate each other with either a heart or an "X," and like CMB and Tinder the hearts must be mutual for you to be a match.

This app might end up attracting more women, since Tinder doesn't really offer the same kind of pre-screening for its potential matches. Hinge is definitely an app to watch.

And I'm sure 2014 will keep offering us better and better options for mobile dating.

eHarmony is having it's last free communication weekend (FCW) for 2013 soon. It is starting December 26th and runs for 7 days and ends on New Years Day of 2014 (January 1). This event is happening on the eHarmony dating sites in the United States, Canada and the United Kingdom.

The busiest time for online dating is the first 2 weeks after Christmas. This makes this particular FCW extra popular as everyone is home for the holidays and has some extra time on their hands. If you are single and looking for a long-term relationship then eHarmony with their detailed profiles and complex matching algorithm is an ideal service for you to try. No credit card is required and you are able to try most features of the site which includes sending emails. The only features not included during these free weekends is profile photos, secure call and, skip to email.

If you are interested in taking eHarmony on the go then you can also signup using the Android or iOS app which can be found in their respective market place.

The last free eHarmony communication weekend happened a month ago in November (see Story). For more details about this popular service you can take a look at our review of eHarmony.

Two is hardly enough to call it a trend, but if online dating sites collaborating with relationship experts does become a thing, I am fully in support of it.

Earlier this fall, one of America's longest-serving advice columnists, E. Jean Carroll, began a new partnership between HowAboutWe and Elle magazine. The arrangement, called Elle dating, is part of HowAboutWe's media partners program. Joining forces with a fashion magazine may not seem like the natural course of action for a dating site, but HowAboutWe believes the alliance could go a long way towards helping people who might otherwise object to finding love on the Web warm up to the idea.

Carroll's Elle column has long been an important fixture for the magazine. A membership to HowAboutWe through Elle will cost $30 per month, and for $500 an Elle reader can get a one-on-one telephone consultation with Carroll and the services of Tawkify, the small matchmaking firm she founded two years ago. Carroll hopes that her influence will bring a sense of serendipity to HowAboutWe that can be lost in other online dating services.

Are You Interested is also jumping on the expert bandwagon. AYI.com recently announced that author and relationship expert Laurel House will join the site as its resident dating coach. Laurel has appeared on numerous television shows, including E! News, Weekend TODAY, and most recently MTV, where she was the ultimate "It Girl" dating and confidence-boosting coach for an episode of the channel's MADE show. She is also the author of QuickieChick's Cheat Sheet to Life, Love, Food, Fitness, Fashion and Finance on a Less than Fabulous Budget and the upcoming book No-Games Guide to Love.

For her collaboration with AYI, House will post written and video content to the site's blog to help guide singles through the online dating experience. She will be available via AYI.com's social platforms to offer personalized dating tips to members, and will act as a face of the AYI brand in media interviews.

SNAP's Chief Executive Officer Clifford Lerner commented, "We believe Laurel's depth of experience and professional expertise is unmatched and will greatly help singles looking to connect online. She is aware of what single men and women are looking for in the online dating experience and her ability to guide them in their search for love will only better the AYI.com experience."

My favorite collaboration between an expert and a dating site remains the inimitable Dr. Helen Fisher, who serves as leading expert on the biology of love and attraction for Chemistry.com, but I'm excited to see more professionals in various dating and relationships fields lend their support to the online dating movement.

Could you fall for someone if you never saw their face?

Yeah, me neither, but the creators of Twine, a new dating app available for iOS and Android, are hoping that daters are ready to move beyond those superficial impulses.

These days, apps like Tinder and Bang with Friends are exploding. Apparently what singles want more than anything is a reason to spend even more time staring at the screens of their smartphones, swiping through photo after photo of potential partners. As convenient as those apps are, you've got to admit they can also feel kind of shallow. And that's where Twine comes in.

In the words of its founder, 35-year-old Rohit Singal, Twine aims to pair users based on a "personality first and looks later" philosophy. Matches are made on the location-based app through interests listed on users' Facebook profiles and - here's the catch - once they connect and start chatting, users can only see blurred-out versions of each other's profile photos.

Think of Twine as Tinder's nicer sibling. Both are used on mobile phones, but Twine eschews the hot-or-not model encouraged by Tinder's rapid-fire photo scrolling. Twine prioritizes quality over quantity, just like a real-life matchmaker, and even limits the number of matches members can receive each day to 3 in an effort to discourage excessive window shopping.

"Every other dating app is trying to show you a photo and pick people who are good looking," Singal says, and that approach has worked because "it expedites behavior in real life-we want to connect with attractive people whether the connection's meaningful or not." Singal, however, is determined to blend the easy access of mobile dating with connections based on a deeper level of compatibility.

But don't freak out - you won't be going into a date completely blind. The app's motto is "Flirt first, reveal later," so rest assured that you will get to see your conversation partners before agreeing to meet in person. When you're matched with someone, based on your Facebook interests and age range, you begin the conversation with a blurred version of their Facebook profile photo. If all goes well, you can choose to reveal your names and photos to each other.

Twine also makes another interesting promise beyond more meaningful matches. The app claims to be the first gender balanced flirting network, to ensure an even ratio of men and women. If the ratio is off at any point, new users are put into a queue and aren't allowed to begin using the app until the ratio is in balance again. New sign-ups can bypass the queue simply by inviting a friend of the opposite gender to join with them.

Twine is certainly taking a risk by taking physical attraction out of the picture, but I, at least, am excited to see where it goes.