Hinge

Match Group said its plans for the future will be centered around AI, according to remarks company executives made at Investor Day. 

Executives from some of its more popular apps like Hinge, Tinder, OkCupid and more, teased how they were planning to implement AI on their platforms with the goal of transforming the way users interact with them, according to CNN. For example, Justin McLeod, the CEO of Hinge, said that they intend to “fully embrace” AI to personalize matching and to create smarter algorithms, as well as implementing AI coaching for struggling singles.

“While AI is not going to be a panacea when it comes to the very deeply and personal problem of love,” McLeod said at Investor Day, “I can tell you that it is going to transform the dating app experience, taking it from a do-it-yourself platform to an expertly guided journey that leads to far better outcomes and much better value to our daters.”

Dating app Hinge posted some advice on its blog to guide users heading into the busiest season for dating apps, from New Year’s Day until Valentine’s Day.

Hinge advises users to embrace a concept called “Dating Forward,” which means to focus on intentional actions to create the love life you want. Hinge’s Director of Relationship Science, Logan Ury said in the post to give your profile a refresh, which includes updated photos, trying out a new prompt on its app, and including your dating intentions so there’s clarity about what you want in a relationship.

There are also other tips Ury offers for searching on dating apps, such as looking for potential in matches and agreeing to message and meet for a date to see where it goes before discounting them because they don’t match your ideal.

Match Group is refocusing the strategy for its most popular dating app Tinder, the company announced this week. It faces increasing pressure from activist investors to improve its financial forecast.

Match Group said in its recent investor day meeting that it plans to “prioritize improving user experience over monetization,” According to Bloomberg. The idea is if Tinder moves away from its reputation as a hookup app it can reverse the continued decline in paying users.

The company also shared that revenue will be flat or in decline through 2026, but will start to turn around in 2027 with slow, single-digit growth, according to Bloomberg. Shares in Match Group fell during the meeting as these proclamations were made.

The share price of Match Group Inc. dropped after a disappointing third quarter earnings report, signaling that consumer interest in paying for dating app subscriptions continues to wane.

According to Business Insider, Match Group shares dropped more than 18 percent after the company reported that paying users on its most popular app Tinder fell 4 percent in the third quarter from the same time period last year, to $9.9 million. The revenue decline for Tinder has been continuous the past few quarters, and Match Group says it expects this slowdown to continue in the fourth quarter.

Hinge continues to be the star of Match Group’s offerings, growing 36 percent year-over-year, though its userbase is still a fraction of Tinder’s.

Match Group CFO Steven Bailey

Image: Match Group

Match Group has promoted Steven Bailey to the position of CFO, taking over for Gary Swidler as he continues in his role as president of the company.

Bailey is currently senior vice president of financial planning and business operations at Match Group, according to Reuters, and will assume his new position on March 31st. According to Reuters, his appointment signals the company’s commitment to “long-term strategic growth” and “strong cost discipline.”

Match Group’s most popular app Tinder has seen paying users and revenue fall in recent quarters, though Hinge continues to grow. The company has allocated a lot of resources to AI-driven features like photo selection and prompts that provide users help with crafting messages and bios, which seem to be the direction many dating apps are going. In fact, Grindr is testing out a new virtual wingman using generative AI.

The new dating app industry code of conduct established by the Australian government has taken effect as of October 1st, requiring dating apps to adhere to certain standards in an effort to better protect their users.

The new code requires dating apps to make “prominent and transparent” to users how to report someone or file a complaint on their platforms, according to Associated Press. The code also requires dating apps to detect potential incidents of online harm, and that the accounts of offenders are terminated.

A pervasive problem is that users who have been blocked on one platform can join another, so the reporting process is key. Communication Minister Michelle Rowland said in a statement: “If there are grounds to ban a particular individual from utilizing one of those platforms, if they’re banned on one platform, they’re blocked on all platforms,” according to AP.