Tinder

As dating app usage spikes worldwide in the wake of the COVID-19 pandemic, dating app companies are examining whether this means revenue will increase, too. Match Group recently posted a memo to all of its users that while usage is up, new (and paying) subscribers are down in the countries most affected by the pandemic, including Italy, Spain and the UK.

According to Seeking Alpha, Match Group was leading the pack a year ago with revenue increasing year over year in the billion-dollar dating app industry. And now, across the globe its star dating app Tinder is seeing a spike in user activity. It reported a record 3 billion swipes in one day on March 29th. But revenue hasn’t increased along with it.

Match Group’s revenue is gathered in two ways – from advertising on its free platform, and for charging users for premium services on its tiered services – Tinder Plus and Tinder Gold. Users can also purchase in-app a la carte options for certain features like Passport, but right now, Tinder is offering this particular feature free for all users. 

Coronavirus has taken over newsfeeds and has affected all of us, no matter where we live. Now, it seems to be changing how dating apps operate, too.

Dating.com recently reported an 82 percent increase in dating app usage around the world since the beginning of March, when countries began putting restrictions in place. And as Forbes points out - dating apps are moving fast to offer new ways of virtual connection to attract more users and to keep them engaged, now that they have your attention.

Conversations over dating apps have increased. Tinder reports a 20 percent increase in daily messages worldwide. Since March 12th, Bumble has reported a 21 percent increase in both messages sent as well as usage of its new Voice Call and Video Chat features, according to Daily News. New York City – where the current epicenter of the coronavirus outbreak is - had a 23 percent increase in sent messages. And Bumble Bizz reported an even higher spike in activity – a 57% increase in usage over the last few weeks – because people are thinking about their careers and livelihoods as well as dating.

As a growing number of people began social distancing, they are turning to dating apps for connection – and specifically, logging on to Tinder.

Tinder reported that it received over 3 billion swipes in one day – Sunday March 28th – the highest number ever recorded in the app’s eight-year history.

The company also noted in a press release that daily conversations have increased about 20% across the globe, and the average length of conversations is 25% longer. In the US, conversations have been up an average of 19% and the average length of a conversation is 8% longer.

Image: Tinder

In the midst of an unprecedented global pandemic that is forcing people to isolate in their homes, Tinder is waiving fees for its premium Passport feature. 

Passport provides a way for people to connect with those outside of their current locations. Previously, it was available through Tinder’s Gold and Premium paid services. With this move, Tinder users can connect for free with friends from their hometowns, or with relatives across country or those living in other parts of the world. 

This offer will be available through April 30th and extend to users all over the world. Tinder hopes that it will encourage its members to virtually connect beyond dating, according to Tech Crunch.

Virtual Dating Increases in Popularity

Popular dating apps Tinder and Bumble have not seen a drop-off of users since the coronavirus was declared a global pandemic and people began isolating at home; in fact, user activity has spiked over the past few weeks.

Roughly 25 percent of Americans have been ordered to stay home and avoid gathering with others according to a report by CNBC. But dating app users aren’t letting this deter them – instead, they are opting for virtual dates as they work from home and isolate from others.

A report from Mother Jones said that from March 12-22, Bumble saw a 21% increase in messaging among Seattle users, one of the first cities affected by the growth and spread of the virus. Two other hot spots, New York and San Francisco, saw a 23% and 26% surge in messaging, respectively. A total of 87 million people use the app worldwide.

Coronavirus is affecting everyone around the world, and dating apps are pivoting to address the situation as it impacts their users.

Tinder has already put ads on its app that link to the CDC website with helpful tips on hand washing and social distancing. Grinder has also issued warnings to its users about practicing safe hygiene. 

OkCupid has seen an increase in use and has added some conversational prompts related to coronavirus, since that’s what daters want to talk about the most, especially in areas like New York where the virus has hit hard.