Customer Service

Tinder Offering At Home Covid Tests

Customer Service
  • Saturday, March 20 2021 @ 10:18 am
  • Contributed by:
  • Views: 756

To prepare for a surge of daters looking to meet in person, Tinder is giving away free at-home Covid test kits. The kits will be distributed on a first-come, first-served basis, and will be offered on March 20th at 7pm EST – the first day of spring.

In partnership with Everlywell, the maker of federally approved Covid-19 test kits, Tinder will give 1,000 kits to people (500 couples) who have made plans to meet up, according to CNN. The kits come with a nose swab, which you use and return back to the lab to wait for results to post online, usually 1-2 days later. 

The popular dating app company said that 40 percent of its customers under age 30 haven’t met in person because of fear of the coronavirus, so it’s hoping this will help ease some anxiety.

Bumble to Ban Users Who Body-Shame on the App

Customer Service
  • Monday, February 22 2021 @ 07:15 am
  • Contributed by:
  • Views: 1,320
Bumble wants you to report Body Shaming.
Image: Bumble

Female-forward dating app Bumble said it will ban users who engage in body-shaming on the app.

The company said that it’s employing an algorithm that identifies and flags users engaging in derogatory language that is “fatphobic, racist, or homophobic,” according to The Guardian. Once these accounts are flagged, moderators will analyze the conversation to determine whether the user violated the new policy. If they are determined to have used inappropriate language, they will receive a warning, and if they engaged repeatedly in such language or hateful rhetoric, they will be banned.

My Transsexual Date to Roll Out New Features and a Mobile App

Customer Service
  • Wednesday, December 30 2020 @ 11:03 am
  • Contributed by:
  • Views: 1,239
My Transsexual Date Screenshot

My Transsexual Date, the leading online platform for transgender women and trans oriented men looking for love, is taking its web-based version to a mobile app.

The company announced that its new dating app is in development and will soon be available on both iOS and Android. It will also be connected to the dating website when it rolls out. Once the app is released, it will have the largest user base for trans daters, giving it an edge over other trans dating platforms. Currently, users can sign up online and browse via the website on their desktops or phones, but there hasn’t been a dedicated app.

The company takes security very seriously, with a moderation team that is staffed around the clock to ensure the safety of users and prevent harassment of members. Added to that, My Transsexual Date is working on a new profile verification system where members will have to take a photo or record a video to prove they are real, in order to curb the proliferation of fake profiles – a common issue among online dating platforms.

MyTranssexualDate is Leading Dating Platform for Transgender Daters

Customer Service
  • Monday, December 07 2020 @ 11:33 am
  • Contributed by:
  • Views: 6,296

My Transsexual Date is a dating site that caters specifically to the transgender singles community, and since its launch in 2014, has become the leading online dating platform for transgender women and trans oriented men looking for love.

Currently, the website has over 25 million page views per month, more than one million profiles worldwide, 55,000 monthly active users, and 600 new daily subscribers. The platform also sees about 75,000 messages sent per day between users. My Transsexual Date is not yet available as a mobile app, but the website works well on smartphones if you prefer to set up a profile that way.

Some benefits of their dating platform: there’s a higher level of moderation than on regular apps to avoid fake and indecent profiles, as well as to curb harassment. There’s also no advertising, a rarity in the online dating market.

Match Offers Unique Communication Features to Help with Dating in 2020

Customer Service
  • Monday, November 23 2020 @ 02:32 pm
  • Contributed by:
  • Views: 1,041
Match New Communication Features

Dating service Match has quietly added some impressive new features to help singles stay in better communication, especially as the pandemic forces people to stay at home.

The app now allows users to message with their best recommendations each day without having to pay or subscribe to a paid service, which is an interesting move since previously Match members always had to subscribe to be able to send messages to other members no matter how well they matched. This move brings Match closer to it's sister brands like Tinder and POF (all are owned by Match Group) which uses the freemium model. These popular dating services allow their users to message for free but, users have to pay to upgrade their account to enjoy premium features like finding out who has liked their profile.

In addition, the app has rolled out some other key features, including:

Match Group Appoints Head of Safety and Social Advocacy

Customer Service
  • Monday, October 19 2020 @ 08:57 am
  • Contributed by:
  • Views: 759
 Head of Safety and Social Advocacy - Tracey Breeden

Match Group, parent company to popular dating apps like Tinder, OkCupid and Hinge, has appointed Tracey Breeden to be its new Head of Safety and Social Advocacy.

Breeden is in a newly created position and will be overseeing trust and safety policies for Match Group’s dating apps, and will also be working with the company’s product teams to develop new safety features. According to Inside Hook, Breeden is the former Head of Women’s Safety and Gender-Based Violence Operations at Uber, another tech company that has encountered safety issues for both its customers and drivers. She is also a former investigator and police officer.  

Page navigation