The Meet Group

More than one in ten Americans have used a dating app or online dating service of some kind, according to a recent study from Pew Research. And dating apps are only increasing in popularity.

But despite peoples’ love of technology, online daters don’t seem to be finding what they want, and are not so satisfied with the dating app experience. No matter how many new apps hit the market, it seems the inherent problems with online dating (lying, old photos, bad behavior) – are still lingering, and affecting the overall user experience.

People tend to be more critical of dating apps than any other type of app, according to a recent report from Applause, which aggregates app ratings.

According to their report, dating apps consistently rank lower than almost any other kind of app available in stores to download. According to MarketWatch, “while the average app quality score in the U.S. is 67 out of 100 points across all categories, for dating apps, that number is 42 out of 100 — the lowest average score across categories.” The study looked at 53 different dating apps, all of which had more than 1,000 reviews.

While many people may blame apps for their poor online dating experience, the fact that the overall market is leaving people unsatisfied is telling. Online dating is a business, but one that involves people – who can be unpredictable and emotional, especially when it comes to dating.

For one thing, the currency of dating apps are people, so these apps must have a large database with a variety of choices to even compete with some of the major players like Tinder. If people receive the same matches over and over, or somehow “run out of options,” the dating app can be perceived as less valuable than other dating apps. Also, if a dating app user doesn’t like his matches, he’s likely to give it a lower rating, as opposed to others who have a good or even mediocre experience.

Of course, there are other things to consider when it comes to why dating apps aren’t faring so well among users. Some are annoyed with having to pay for special features, or when in-app advertising interrupts the service itself.

Surprisingly, Hinge and eHarmony – two online dating apps that emphasize the quality of their matches – scored low on overall user satisfaction, at least according to their ratings. They both earned an average score of 22 out of 100, and ranked as two of the 10 worst dating apps. OkCupid however, earned 62 points out of 100, putting it in the top 10 category with Skout and Let’s Date. Tinder ranked in the top 20, despite the many complaints and its reputation for being a “hook-up” app.

So what does this mean for online daters?  I guess we’ll have to see how dating apps evolve.

Everyone is looking for the next big app – specifically one that does something new and creative and captures people’s attention with a new type of communication, like Vine, Snapchat or Twitter have done. Dating apps are following suit - trying to engage a larger audience than just singles looking for dates - by creating a new type of experience. People are looking to their phones to connect – whether it’s friendship, hooking up, dating, or finding a relationship. So why not take advantage of the technology and see what clicks?

Many apps are leaning towards features that are more ephemeral in nature. People don’t want their comments and photos lingering on the Internet forever, so the appeal of showing and telling without the repercussions seems intriguing. After all, if what you say or do disappears in a few minutes or even seconds, wouldn’t you be more willing to try something new, maybe even more daring than in your real life?

Dating app Skout thinks so. Skout has been around for a while, and helps strangers meet locally based on GPS-matching much like many other dating apps. While it doesn’t have the popularity and user base of Tinder or the cache of Match.com, Skout is looking for new and innovative ways to capture more downloads and engage more people to help them connect. And the company (and its investors) are betting on a new messaging app called Fuze.

Fuze is a combination of group messaging and ephermerality like Snapchat. Once someone starts a “Fuse,” everyone else has three to ten minutes to respond. Once the timer goes off, all of the content inside the Fuse disappears and no one can ever see it again. So it creates a bit of pressure for people to engage right away or risk not getting a chance to speak.

The app also allows you to post anonymously, in what’s called “Ghost Mode.” While this seems to be a popular feature among apps, I can’t help but think that being anonymous means you say things that you wouldn’t normally say to others face-to-face, and creates more of a barrier to getting to know others than bringing them together.

Skout’s CEO Christian Wiklund says, “It’s almost like a dinner conversation. It’s contextual, based on who is around you right now. If the Fuse burns out, you can go onto the next conversation.”

Wiklund also says they launched Fuse separately so that Skout could be left clean, and not bogged down with a bunch of new features. They do however plan to promote Fuse through the Skout network.

Julie Spira has come a long way since she created her first online dating profile nearly 20 years ago. She is now a dating coach and leading online dating expert, as well as the best-selling author of two books: The Perils of Cyber-Dating: Confessions of a Hopeful Romantic Looking for Love Online and The Rules of Netiquette: How to Mind Your Digital Manners.

Each year, Spira and her team curate a list of the latest and greatest mobile dating apps on the market. With the current explosion of mobile dating, it couldn't come at a better time.

Who made it onto this year's Cyber-Dating Expert Top 10 Mobile Dating Apps list? Let's find out.

Are you addicted to Tinder? There's a new social dating app called Charm that takes the Tinder approach to a new level - this time with videos instead of pictures.

Charm was created as a stand-alone app by the makers of MeetMe, formerly MyYearbook. MeetMe has marketed itself primarily as a social app where people could meet for friendship as well as dating. Charm is its next offering, giving those who prefer dating-specific apps a new way of sifting through potential dates with one swipe of a thumb.

Co-founder Geoff Cook has been impressed with the way Tinder has taken off. But he's not convinced that using pictures to determine whether or not to date someone is a good idea, because pictures can be so misleading. So instead, Charm offers the same easy yes/no swipe feature as Tinder, but instead of using pictures as a way to decide who to date, members view short, looping videos. MeetMe has marketed the product by positioning against Tinder, including creating a slogan that reads: "Because you are so much more than a profile pic!"

The videos on Charm are easy to create - just hold your thumb to the screen and record, similar to Vine, another social dating app. And like Vine, the video plays on a loop.

Each video clip is between six to ten seconds in length, allowing users to show off a skill, deliver a smooth pick-up line or perform a short sketch. If you're unsure of how best to present yourself, Charm advises that: "people who are happy and friendly get the best response."

While Cook maintains this is a better way to meet people than with a pictures-only app, there is something intimidating about making a video. It puts you more on display - there's not much to hide (or Photoshop), and video can display your personality and quirks, giving people a much more intimate view of who you are without ever meeting you. Plus, you have to come up with a creative way of promoting yourself without being shy - which could end up being misleading in its own way, as one of the videos showed a guy twerking while in a handstand position. Does he really do that in his everyday life? This might not click with some daters, who prefer the ease and relative anonymity of Tinder.

For now, the company is keeping Charm as a standalone app, rather than making it a feature of MeetMe. However, Cook says that down the line, some of the functionality of this app could make its way to MeetMe or other standalone apps. The company plans to release three more apps over the next six months.

Four of the biggest names in the dating industry have released their 2013 third quarter financial info. And it's probably a surprise to no one actively involved in online dating that IAC, Meetic, Spark Networks, and MeetMe all saw growth.

IAC

Revenue for Q3 2013 was $756.9 million, a growth of 6% from Q3 2012, the majority of which came from Search & Applications. Websites revenue increased primarily due to the contribution from About.com (acquired September 24, 2012) and CityGrid Media (moved from Local to Search & Applications in July 2013).

IAC also saw growth in Match revenue. Core, Meetic, and Developing revenues grew 7%, 11% and 58% to $118.8 million, $56.3 million and $26.0 million, respectively, thanks to increased subscribers and the contribution of the introduction service Twoo. As of September 30, 2013, IAC had $768.0 million in cash and cash equivalents and marketable securities as well as $580.0 million in long-term debt.

Meetic

At the end of Q3, Meetic, the European leader in online dating, had increased revenue over the first nine months of 2013 by 2.7% to €126.1 million. Meetic's subscribers for the same period of 2013 increased by 72,998 or 9.5% year over year to 840,801 as of September 30 , 2013. Meetic owes the majority of its growth to its online offerings, but mobile is playing an increasingly important role in the company's success.

Spark Networks

Total revenue for Spark Networks grew for the 11th consecutive quarter in Q3 2013. Divided, Christian Networks revenue grew for the 12th consecutive quarter and Jewish Networks revenue grew for the 2nd consecutive quarter. Q3 2013 revenue totaled $17.4 million, up from $15.9 million in Q3 2012. Most importantly for Spark Networks, revenue growth outpaced the growth of marketing expense, meaning company-wide contribution hit its highest level since the first half of 2012.

MeetMe

MeetMe's 10.1 million in quarterly revenue for Q3 2013 was primarily driven by its mobile segment. Mobile revenue reached another quarterly record of 2.9 million, up 65% year-over-year and 12% sequentially from the second quarter of 2013. The MeetMe team is now focused on driving engagement and bringing new audiences to the MeetMe application, with a significant update planned for the first quarter of 2014.

David Clark, Chief Financial Officer of MeetMe, added, "Third quarter results build on the improvement in top and bottom line financial performance achieved in the second quarter. Together with the launch of our new apps, we are encouraged by the start of what is traditionally our seasonally strongest quarter.

Anything with a cutesy smiley face in the logo has to be good, right? Or maybe that's just my inner 13-year-old girl talking. Either way, when I discovered MeetMe.com and its accompanying kitschy logo, my curiosity was piqued.

MeetMe calls itself a social discovery application that connects members through games and apps on the web and mobile phones. MeetMe was initially founded under the name myYearbook by two high school students, Dave and Catherine Cook, and their older brother Geoff, during Spring Break of 2005. Following humble beginnings at the suburban New Jersey high school they attended, myYearbook partnered with game developer Arkadium to bring Flash based games and a virtual currency, called Lunch Money, to the site.

After that, there was no stopping the site's momentum. An entire virtual economy developed from the Lunch Money currency, including the ability for members to donate to their favorite charity using the Causes application. The site added Meebo instant messaging to provide real-time chat and Chatter, a real-time stream that incorporates media sharing and gaming. Games available inside the stream include Ask Me, Rate Me, and 2 Truths and a Lie.

myYearbook made further efforts to improve its members' experiences by launching applications for the iPad, iPhone, iPod, and the Android operating system. It also rolled out a new site design in 2010 that was created by crowd sourcing ideas from the site's members. Finally, in June of 2012, the site was renamed MeetMe and its current incarnation was born. With its fresh focus on introducing new people instead of reconnecting old acquaintances, MeetMe has seen a great deal of success.

Where MeetMe really excels is making the meeting process fun. There are matches and search options just like typical dating sites, but MeetMe has many more entertaining things to offer. Users can ask each other questions and follow a continuously updating live feed that features the answers of other local members. There's also a blind date game for braver souls, and a game called "Owned!" in which you can buy and sell friends using Lunch Money (and earn half the profit when you sell someone or your photo is bought).

Of course, there is also no shortage of more traditional games for users to play. You name it, it's there. Arcade games, casino games, word games, strategy games, card games...everything you could ever want to play is available, from air hockey, to blackjack, to a Pac-Man knockoff, to crossword puzzles and solitaire.

Admittedly, I'm not sure how a card game that's meant to be played solo can help you meet other people, but hey - at least you have the option.

To find out more about this dating service you can read our new review of MeetMe.com.