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eHarmony Launches New Personalized Service, eH+

eHarmony
  • Thursday, December 05 2013 @ 07:02 am
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  • Views: 8,803

Good news, eHarmony users! eHarmony.com has just announced the launch of a new service designed to enhance the experience for those who want a higher level of service from their online dating site. The new service, called eH+, offers the best of eHarmony alongside a very special upgrade: a personal counselor.

The counselors are credentialed therapists working with eHarmony founder, himself a psychologist, Dr. Neil Warren. "Finding the love of your life is the single most underestimated challenge in the human experience," said Dr. Warren in a press release. "In the course of the dating process, we know that some people want or need a higher level of service in finding their marriage partner and since this decision impacts your life more than any other single decision, we want to provide help every step of the way."

So what exactly does it do?

"eH+ melds the power of eHarmony's online capabilities with the guidance and care of the matchmaking industry," said Grant Langston, Vice President of Customer Experience for eHarmony. "eH+ is exactly suited to take our proven compatibility algorithms and bring personal, one-on-one attention to the difficult process of finding the right person to share your life. We know that we have more marriages, with more satisfaction and fewer breakups than any other service and we are confident that eH+ will add another layer of strength to our already powerful process."

And that's not all. eH+ also promises:

  • Matches chosen for you by your credentialed professional counselor
  • Freedom from your computer - no updating profiles, managing matches, or juggling communication
  • Matches who have been vetted for interest in you, so you no longer have to wonder whether your interest is reciprocated
  • A deeper and more varied set of matches than what you likely would have encountered without an eH+ counselor
  • Increased privacy, because your profile isn't automatically exposed to hundreds of people you've never met

If you think all that personalization comes without a price, think again. The bespoke eH+ service will cost $5,000 for a one year subscription. It certainly isn't cheap, but according to eHarmony 66% of its members were surveyed and indicated they would be interested in subscribing (though who knows what "would be interested" actually means?). Unfortunately the service is too new to hear reviews from users.

eH+ launched in beta on November 1, and its official launch is set for December 1. For more information on this dating site and its features you can read our full eHarmony Review.

The Big Four Release Third Quarter 2013 Financials

MeetMe
  • Wednesday, December 04 2013 @ 07:01 am
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  • Views: 2,589

Four of the biggest names in the dating industry have released their 2013 third quarter financial info. And it's probably a surprise to no one actively involved in online dating that IAC, Meetic, Spark Networks, and MeetMe all saw growth.

IAC

Revenue for Q3 2013 was $756.9 million, a growth of 6% from Q3 2012, the majority of which came from Search & Applications. Websites revenue increased primarily due to the contribution from About.com (acquired September 24, 2012) and CityGrid Media (moved from Local to Search & Applications in July 2013).

IAC also saw growth in Match revenue. Core, Meetic, and Developing revenues grew 7%, 11% and 58% to $118.8 million, $56.3 million and $26.0 million, respectively, thanks to increased subscribers and the contribution of the introduction service Twoo. As of September 30, 2013, IAC had $768.0 million in cash and cash equivalents and marketable securities as well as $580.0 million in long-term debt.

Meetic

At the end of Q3, Meetic, the European leader in online dating, had increased revenue over the first nine months of 2013 by 2.7% to €126.1 million. Meetic's subscribers for the same period of 2013 increased by 72,998 or 9.5% year over year to 840,801 as of September 30 , 2013. Meetic owes the majority of its growth to its online offerings, but mobile is playing an increasingly important role in the company's success.

Spark Networks

Total revenue for Spark Networks grew for the 11th consecutive quarter in Q3 2013. Divided, Christian Networks revenue grew for the 12th consecutive quarter and Jewish Networks revenue grew for the 2nd consecutive quarter. Q3 2013 revenue totaled $17.4 million, up from $15.9 million in Q3 2012. Most importantly for Spark Networks, revenue growth outpaced the growth of marketing expense, meaning company-wide contribution hit its highest level since the first half of 2012.

MeetMe

MeetMe's 10.1 million in quarterly revenue for Q3 2013 was primarily driven by its mobile segment. Mobile revenue reached another quarterly record of 2.9 million, up 65% year-over-year and 12% sequentially from the second quarter of 2013. The MeetMe team is now focused on driving engagement and bringing new audiences to the MeetMe application, with a significant update planned for the first quarter of 2014.

David Clark, Chief Financial Officer of MeetMe, added, "Third quarter results build on the improvement in top and bottom line financial performance achieved in the second quarter. Together with the launch of our new apps, we are encouraged by the start of what is traditionally our seasonally strongest quarter.

Privacy & Online Dating: The Majors

eHarmony
  • Tuesday, December 03 2013 @ 09:02 pm
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  • Views: 1,261

Are you concerned about your privacy when you use online dating sites? EFF is, and you should be too.

What is EFF? EFF is the Electronic Frontier Foundation, an organization dedicated to confronting cutting-edge issues defending free speech, privacy, innovation, and consumer rights in today's digital world. Of course, no discussion of today's digital world would be complete without a conversation about online dating sites. When EFF examined eight popular online dating sites to see how well they safeguard user privacy, they found that the majority of the sites tested did not take even basic security precautions.

We already took a look at how well the two most popular free dating sites, Plenty of Fish and OkCupid, performed on EFF's tests, and the results were less than stellar. Now the question is: does paying for a dating service guarantee better protection of your privacy? Let's take a look at how major dating sites eHarmony and Match stacked up against the freebies...

Neither Match nor eHarmony uses HTTPS, standard Web encryption, by default. By failing to use HTTPS, these sites expose their users to eavesdroppers when accessed from shared networks. All it takes is free software such as Wireshark for someone to access data that is transmitted in plaintext. This is potentially worrisome on any website, but it's particularly distressing on dating sites where information of a sensitive nature is routinely posted.

The next factor tested by EFF was whether or not the sites are free of mixed content. Mixed content is a problem that occurs when the site is primarily secured with HTTPS, but delivers part of its content over an insecure connection. Even if a page is encrypted over HTTPS, it may still be possible for an eavesdropper to access portions of the page if it displays mixed content. In some cases, EFF warns, a sophisticated attacker could even rewrite the entire page. Both eHarmony and Match contain mixed content.

EFF also tested whether the sites use secure cookies or HSTS. Failing to use secure cookies, which both eHarmony and Match are guilty of, can expose users to session hijacking. HSTS (HTTPS Strict Transport Security) can be used to request the use of HTTPS when communicating with a specific website. The user's browser will remember this request and automatically turn on HTTPS when connecting to the site in the future. Once again, both Match and eHarmony failed to employ HSTS.

Finally, EFF investigated the sites' policies on deleting data after the closure of a user's account. eHarmony's policy was deemed "vague," while on Match.com the fate of a user's information wasn't discussed at all.

So, where privacy is concerned, does it pay to pay? According to EFF, the answer is no. There is no significant difference between free dating sites and paid dating sites when it comes to privacy and security practices.

eHarmony Free Communication Nov 21 to Nov 25 2013

eHarmony
  • Thursday, November 21 2013 @ 05:31 pm
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  • Views: 1,740

eHarmony notified us earlier today that they are currently having a free communication event. It starts today and runs for 5 days and ends Monday November 25th just before midnight (PST).

Free communication on eHarmony allows new and existing members to communicate not only by the guide communication process but through email as well. When you join during this promotion you will not only be able to create a profile and take the eHarmony famous matching questionnaire but you will be able to communicate with any matches you will receive in the next 5 days. The ideal time to join is now since it will give you 5 full days to try out the service to see if it is the right fit for you. Singles interested in finding a long-term relationships and who are willing to make a time commitment in not only filling out the questionnaire but to answer questions posed by your matches will get the most out of the eHarmony service. No credit card is required to join. The only thing not included during the free weekends is photos, secure call and skip to email.

The last free eHarmony communication weekend was at the beginning of this month (see Story). For more on this long-term matchmaking service please read our eHarmony.com review.

Meet MeetMe, A New Take On Social Dating

MeetMe
  • Tuesday, November 19 2013 @ 07:52 pm
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  • Views: 2,151

Anything with a cutesy smiley face in the logo has to be good, right? Or maybe that's just my inner 13-year-old girl talking. Either way, when I discovered MeetMe.com and its accompanying kitschy logo, my curiosity was piqued.

MeetMe calls itself a social discovery application that connects members through games and apps on the web and mobile phones. MeetMe was initially founded under the name myYearbook by two high school students, Dave and Catherine Cook, and their older brother Geoff, during Spring Break of 2005. Following humble beginnings at the suburban New Jersey high school they attended, myYearbook partnered with game developer Arkadium to bring Flash based games and a virtual currency, called Lunch Money, to the site.

After that, there was no stopping the site's momentum. An entire virtual economy developed from the Lunch Money currency, including the ability for members to donate to their favorite charity using the Causes application. The site added Meebo instant messaging to provide real-time chat and Chatter, a real-time stream that incorporates media sharing and gaming. Games available inside the stream include Ask Me, Rate Me, and 2 Truths and a Lie.

myYearbook made further efforts to improve its members' experiences by launching applications for the iPad, iPhone, iPod, and the Android operating system. It also rolled out a new site design in 2010 that was created by crowd sourcing ideas from the site's members. Finally, in June of 2012, the site was renamed MeetMe and its current incarnation was born. With its fresh focus on introducing new people instead of reconnecting old acquaintances, MeetMe has seen a great deal of success.

Where MeetMe really excels is making the meeting process fun. There are matches and search options just like typical dating sites, but MeetMe has many more entertaining things to offer. Users can ask each other questions and follow a continuously updating live feed that features the answers of other local members. There's also a blind date game for braver souls, and a game called "Owned!" in which you can buy and sell friends using Lunch Money (and earn half the profit when you sell someone or your photo is bought).

Of course, there is also no shortage of more traditional games for users to play. You name it, it's there. Arcade games, casino games, word games, strategy games, card games...everything you could ever want to play is available, from air hockey, to blackjack, to a Pac-Man knockoff, to crossword puzzles and solitaire.

Admittedly, I'm not sure how a card game that's meant to be played solo can help you meet other people, but hey - at least you have the option.

To find out more about this dating service you can read our new review of MeetMe.com.

New Research Shows Who’s Dating Online in Australia

eHarmony
  • Tuesday, November 12 2013 @ 06:58 am
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  • Views: 2,563

It seems Australians have gotten over the stigma that used to come with online dating. The majority of singles (51%) said they have either tried online dating or are willing to give it a shot. It seems more and more are looking outside their own networks of friends, colleagues and family to pursue a romantic relationship.

So if you're a resident, you might be wondering: who would I be meeting through an online dating site?

Two of the country's most popular online dating sites, eHarmony and RSVP, have pulled research from their membership to reveal the typical Australian online dater. So in case you were wondering, now's your chance to find out before you sign up.

According to eHarmony, which has a user base of about two million in the country, the average Australian online dater has never been married, is in her (or his) early to mid-thirties and works as a teacher. The next most popular professions for females are nursing and retail, and for men - truck driving. It makes sense that singles in such isolated professions, some with shifting schedules, would look for love online.

"Plenty of research exists showing that many people meet their partner at work," eHarmony spokeswoman Sarah Mason told the Sydney Morning Herald. "However, a large number work in an environment which is not conducive to developing meaningful romantic relationships. Others may be too time-poor, or just shirk at the thought of making small talk in a noisy bar after a long day at work."

The research from dating site RSVP differed a bit from eHarmony, however. According to them, the most popular age group is between 25-34, followed by 35-44 year-olds. For these members, the most popular occupation is in healthcare, followed by education and science.

Not surprisingly, most of the women on RSVP want men who are a few inches taller. Both sexes prefer people with green eyes. Also, vegetarians have a 37% higher success rate with other vegetarians on the site.

RSVP has about two million members as well.

While this research paints a picture of the typical online dater in Australia, especially in terms of professions they hold, it doesn't reference all of the diversity found online. Let's face it: people have all different backgrounds, preferences, and reasons for joining a dating site. Variety of choice is more important to online dating than knowing the "types" of people you might see online when you join. People connect based on chemistry, not on profession, height preference, or even the type of food you enjoy. So date with an open mind.

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