Technology

Tinder CEO Jim Lanzone

Tinder CEO Jim Lanzone said the company is focused on more “immersive” experiences to appeal to a growing, younger Gen Z user base, including creating more original content for its platform. (note: a September 11, 2021 announcement stated as of September 27, Jim Lanzone will be the new CEO at Yahoo!)

Lanzone sat down with entertainment industry magazine Variety to explain why the company invested in its original interactive series Swipe Night, and how the response to it is helping shape the company’s focus moving forward. 

Gen Z users are looking for more “immersive” experiences, as Lanzone told Variety, and not just scrolling and swiping through profiles. He hinted at the company’s shift towards more of an entertainment platform to engage these young daters. 

Tinder announced that it will roll out its ID verification system worldwide so users can verify their ages. This follows the app’s photo verification feature to address the issue of eliminating fake profiles propagating the app.

ID verification will be prominently displayed on a user’s profile, similar to the blue checkmark currently used for a verified photo, according to Tech Crunch.

Tinder began beta testing ID verification regionally in 2019 and said it will be rolling it out worldwide over the next few quarters. In most countries the service will be voluntary, at least for now, to address the challenge of underage people using the app. However, in places like Japan where it’s against the law for people under 18 to use dating apps, verifying ages will be mandatory. The feature will be free to use.

Dating app conglomerate Match Group announced that it will launch new audio and video chat features to its suite of dating apps over the next two years. The company shared this news on its second quarter earnings call with investors.

The company plans to debut a new audio chat feature and group video chat, along with other “livestreaming technologies” across its apps, according to Tech Crunch. The rollouts will happen over the next 12 to 24 months, with two of their dating apps debuting it before the end of this year, followed by more rollouts in 2022.

Adding new livestream and chat features are the result of the company’s pricey acquisition of social discovery platform Hyperconnect (the acquisition’s officially closed in mid-June). Match Group owns a series of popular dating apps including Tinder, Hinge, OkCupid and Plenty of Fish among others, and has said that the future of dating apps will likely resemble social platforms, with livestreaming and video being at the forefront.

A new study from Pew found that almost half of dating app users still have concerns about safety and security, even as popular apps are starting to address these concerns with features like background checks.

According to the study, 46 percent of Americans view dating apps to be unsafe, for three main reasons. They are primarily concerned with other app users lying and misrepresenting themselves, as well as with people who set up spam accounts. They are also concerned about receiving unsolicited explicit messages or photos, all pervasive problems.

Apps have begun to address these issues. Tinder launched a background checks feature in recent months so users could check out matches before agreeing to meet. Dating conglomerate The Meet Group debuted face verification badges that are powered by AI technology, so that users could offer verified profiles. Bumble also debuted a new feature that uses AI technology to blur unsolicited photos that contain graphic and lude images, so its members don’t have to see the photos in order to report them.   

Tinder was testing a group video chat feature before its parent company Match Group struck an acquisition deal for South Korea social discovery company Hyperconnect.

The new feature was called Tinder Mixer and was being tested in New Zealand before it was scrapped, according to Tech Crunch. Tinder Mixer allowed people nearby to join group chats and play online video games together, adding to the app’s existing one-on-one virtual chat feature.

Tinder Mixer was discovered by researcher Alessandro Paluzzi, who found references to the feature in the app’s code. However, Tinder shut it down quickly and told Tech Crunch it’s not impacting its “product roadmap” for this year. However, Paluzzi’s findings about Tinder Mixer shows that Match Group is experimenting with new social discovery features through its dating apps, which shines some light on the company’s deal with Hyperconnect.

Tinder Are you Sure?
Feature for sending Messages

Image: Tinder

Dating app Tinder unveiled a new feature as part of its effort to step up safety measures on its platform. “Are You Sure?” or the AYS? feature will deliver a pop-up to question a user before they send a potentially harmful message.

According to Mashable, AYS? utilizes AI in real time to detect inappropriate language, based on what users have reported to Tinder in the past. When a user types a message that is flagged or noticed by the AI, an AYS? prompt will automatically appear before the user can press “send.” According to Tinder, in early tests this feature reduced harmful language in messages by as much as 10 percent. The company also said that members who saw this pop-up were less likely to be reported for sending inappropriate messages, an indication that it could curb this behavior.

The goal with using an AI-driven feature is that it will improve and become more effective in countering harmful messages over time as it gathers more input.