Memberships

Good news, eHarmony users! eHarmony.com has just announced the launch of a new service designed to enhance the experience for those who want a higher level of service from their online dating site. The new service, called eH+, offers the best of eHarmony alongside a very special upgrade: a personal counselor.

The counselors are credentialed therapists working with eHarmony founder, himself a psychologist, Dr. Neil Warren. "Finding the love of your life is the single most underestimated challenge in the human experience," said Dr. Warren in a press release. "In the course of the dating process, we know that some people want or need a higher level of service in finding their marriage partner and since this decision impacts your life more than any other single decision, we want to provide help every step of the way."

So what exactly does it do?

"eH+ melds the power of eHarmony's online capabilities with the guidance and care of the matchmaking industry," said Grant Langston, Vice President of Customer Experience for eHarmony. "eH+ is exactly suited to take our proven compatibility algorithms and bring personal, one-on-one attention to the difficult process of finding the right person to share your life. We know that we have more marriages, with more satisfaction and fewer breakups than any other service and we are confident that eH+ will add another layer of strength to our already powerful process."

And that's not all. eH+ also promises:

• Matches chosen for you by your credentialed professional counselor
• Freedom from your computer - no updating profiles, managing matches, or juggling communication
• Matches who have been vetted for interest in you, so you no longer have to wonder whether your interest is reciprocated
• A deeper and more varied set of matches than what you likely would have encountered without an eH+ counselor
• Increased privacy, because your profile isn't automatically exposed to hundreds of people you've never met

If you think all that personalization comes without a price, think again. The bespoke eH+ service will cost $5,000 for a one year subscription. It certainly isn't cheap, but according to eHarmony 66% of its members were surveyed and indicated they would be interested in subscribing (though who knows what "would be interested" actually means?). Unfortunately the service is too new to hear reviews from users.

eH+ launched in beta on November 1, and its official launch is set for December 1. For more information on this dating site and its features you can read our full eHarmony Review.

Are online daters picky about physical appearances? OkCupid thinks so. The company recently launched a VIP service for members where by paying an extra fee, they can choose their preferences for a date's body type.

While OkCupid has garnered some criticism for this bold move, there is plenty of evidence that online daters do care a lot about physical appearances. Pictures play an important role in the filtering process for many daters. The majority view pictures first to see whether or not they want to reach out to a potential date.

"The truth about humanity that maybe people don't want to admit is that an important part of physical and sexual attraction is superficial," Sam Yagan, CEO of OkCupid and also of Match.com told TODAY.com. "If you ask someone, 'Why did you get married?' You'll hear, 'Oh, he makes me laugh' and all that stuff. And that's all true. I'm sure he does make you laugh. You also think he's hot."

The VIP service allows users to choose their preferred body type, whether it's "thin," "athletic," overweight," or even "used up," and are matched accordingly. According to Yagan, he's just saving people the time. "People have strong preferences on body type," he says.

There is a case to be made for those who support the VIP service. Most online dating sites encourage people to post photos for a reason - they want to see what their dates looks like before they send an email or even pick up the phone. There is not really a difference with OkCupid's members, except that they can pay for the priveledge of keeping certain people out of their match list.

Critics maintain that people look deeper than physical appearances when they are hoping to find a relationship and not just a date or hook-up. Sites like eHarmony argue that these types of filters prevent people from meeting who otherwise might be attracted to less superficial factors - such as each other's interests, political viewpoints, or even educational background.

Plus, the filter is subjective. One man might consider himself "athletic" when others see him as "average," skewing the results. A woman might not want to admit she's overweight and therefore lie to avoid being filtered out of searches. Many online daters have already been burned by dates not looking like their pictures. While OkCupid's filters are meant to help the situation, it may cause even more daters to lie about their appearance.

Although OkCupid hasn't released numbers on how many members have joined the VIP service, they admit there's been a lot of interest.

In Hollywood, everyone wants to be on the A-List. It means invites to the best parties, schmoozing with the biggest celebrities, and being showered with the most expensive swag.

Much to my dismay, the OkCupid A-List doesn't involve quite as many sexy movie stars and free Chanel clothes. Instead, the OkC A-List offers:

• Ad-free browsing
• Extra photo albums
• A-List only forums
• Enhanced search features
• Username change
• Anonymous browsing plus the ability to see who viewed your profile
• Unlimited message storage
• Protection against scammers, trolls, and fake users
• Private photos attached to messages
• Increased visibility on the site

The service launched in 2009 to mixed reviews. For those with very specific needs, A-List membership comes with useful perks. But for the majority of OkCupid users, A-List membership comes with nothing but a question: "What's the point?" The features are far from essential, and some users feel that the additional elements detract from their online dating experience.

On the plus side, there are a few genuine advantages to using the A-List service. The site can become a more effective matching tool when you can specify a search radius lower than 25 miles. Anonymous browsing means you can check back on a profile to remind yourself who someone is without looking like a creepy stalker. The advanced search features can come in handy, as can the increased mail box size for those who are prolific writers. The most intriguing benefit of A-List membership is the ability to change that stupid username you chose before you realized there was no going back.

Other A-List features are a little odder. One feature allows an A-List member to send email to a user whose mailbox is completely full. Another gives feedback from A-List users priority over feedback from free users. A third allows for the creation of adult photo albums.

On the negative side of things, A-List services hardly provide any extra value and may come with unwanted baggage. Harsher users may assume that anyone who pays for A-List membership is creepy, desperate, or needy. That's a big price to pay for something that doesn't offer much in return.

In the long run, A-List seems to be a needless expense. Deleting messages from a full inbox is hardly a chore, is it? Why add features that make your online dating experience more complex instead of simpler? And with so few differences between A-List memberships and standard memberships, why pay for something that you could get for free?

For more on this dating site you can take a look at our review of OkCupid.

Over the last few years PlentyOfFish has tried several different ways to monetize their members. They first offered paid virtual gifts back in December of 2008. It didn't last long though and was pulled after about a month. In March of 2009 PlentyOfFish then offered the "Paid Profile Upgrade". This upgrade called the "Serious Member Badge" was designed to showcase that the member was serious about online dating by displaying icons on your images and highlighting your profile. Prices ranged from $5.95 to $9.80 a month. By mid-2010 the Serious Member Badge also offered a few additional features including having their profile appear above others in search results.

Early this month PlentyOfFish started to offer a new regular membership. As far as we can tell this membership has replaced the Serious Membership along with the “privilege of upgrading” assessment which was supposed to weed out all those who were not serious about maintaining a long-term relationship. The new membership offers:

• The new and improved Ultra Match matching system
• Improved visibility on PlentyOfFish including higher placement in search results
• Find out if your emails were read or just deleted
• The use of profile themes
• Who has viewed your profile
• Unlimited virtual gifts through email
• Additional credits for placing gifts on profiles

Membership costs have increased slightly and range from $6.78 a month for a year to $11.80 a month for a 3 month term. There is no auto rebilling but memberships are also non-refundable. With these new membership changes the only thing that differentiates PlentyOfFish with most other popular paid dating sites is that they still allow all members to email and message each other for free.

With the new membership comes a new statistic. If you upgrade to the new membership it will improve your chances by 530% according to PlentyOfFish (I assume this is when compared to a free membership on the site). With the Serious Membership upgrade your chance of a relationship only increased by 230% 😉 (See Story).

I also notice the other week that the domain Plentyoffish.com now forwards to POF.com, this use to be the other way around. The URLs in the emails I receive from PlentyOfFish for matches etc. also use the POF.com domain though the email is still sent from customercare@plentyoffish.com. The site is still obviously called PlentyOfFish so I am not sure why they changed the primary domain at this point to just the initials. Maybe it will be easier to remember for the average user, or maybe there will be a name change in the future? (I really doubt this will happen)

The last thing that has changed is that the forums link is now back at the top of the PlentyOfFish dating site. We notice that this link first disappeared sometime last summer (See Story). The upgrade link in the forums though still points to the old “SERIOUS UPGRADE” page and not the new membership upgrade page.

To find out more about this dating service you can read our POF review.

Perfectmatch.com recently started offering a new membership plan which is a step higher than their Premium membership, called Platinum. What is the difference?

• Preferred Search Results - Your profile will appear higher in the search results than other members.
• Highlighted Featured Platinum Profile on your profile and in search results.
• Members with approved profiles can initiate communication with you and respond to your emails.

I have been after dating sites for a while now to allow free members to communicate with paid members and I am glad to see Perfectmatch.com has come around. On a per month basis the Platinum membership is actually cheaper than the Premium membership (around $33). What Perfectmatch.com did is offer Premium memberships for 1, 2, and 3 month terms. Platinum memberships are only available for 4 and 6 month terms.

If this membership name sounds familiar to you, Match.com also has a Platinum membership (see Story).

To find out more about this dating site, read our review of Perfectmatch.com.

Have you ever been rejected by eHarmony? According to a recent article you are not alone, about 20 percent of people who sign up for eHarmony are ultimately rejected. (see Story) Have you ever wondered why? Here are a seven confirmed reasons why:

1. The main reason people are rejected by eHarmony are if they are still married or separated (but not divorced). Earlier this year if you entered one of this options as your Marital Status you where told this right away by eHarmony that they don't allow married people to use the service, but now I see they let you continue on with entering your profile.
2. This is related to point 1, if you answer that you have been married for more than 2 times (this may now be 4).
3. If you entered" I am a Man seeking a Man" or a "Woman seeking a Woman" would also get you the boot. This happened before eHarmony opened their same sex dating site called Compatible Partners. Now, you will get redirected to Compatible Partners.
4. Your answers don't jive. This actually happened to me. Randomly selecting your profile answers may speed up answering the questionnaire but it will most likely get you a rejection notice. A simple test for this one is to enter you are a Man seeking a Woman on the eHarmony homepage and then on the first section and question of the questionnaire confirming your gender as female.
5. Age. According to eHarmony's Terms and Conditions of Service " You must be at least 13 years old to use the Site (or the age of majority in your jurisdiction, if it is older), and at least 18 years old to register for the Services.".
6. That you have been convicted of a felony. While eHarmony does not conduct criminal background screenings, they do reserve the right to conduct such checks by using available public records. This one won't get you rejected right away but if someone complains about you, and they do a little digging and find a criminal record, you may get served a notice of rejection.
7. As reported by a number of other blog sites (I never did find the source), eHarmony will reject you if you score low on a number of different traits or dimensions. These can include your emotional status, character, conflict resolution and several others.