Communication

Earlier this month Lavalife announced new functionality for their instant messaging feature. Members can now turn off instant messaging for up to 10 minutes. This allows members to take a timeout from being hit with chat requests if they happen to be searching for profiles or composing a private email to another member. When you disable IM only the person you are currently communicating with or anyone in your hotlists may contact the member.

To find out more about this Canadian dating site you can read our Lavalife review.

Update 2020-03-30: Good news. POF has announced a new feature called POF Live that allows live video broadcasting to other users including private one on one sessions.

Update 2019-07-09: Please note that POF has since removed the video chat functionality from both their app and website.

After dropping IM for about a year in 2009, PlentyOfFish recently started to offer audio and video chatting. This has been a feature request for a while by many members. To use the new feature you must have Adobe Flash player version 10.1 or higher installed on your computer as well as the required hardware which includes a webcam or microphone.

To start an audio or video chat all you need to do is click the chat link underneath a members thumbnail photo. Once your request to chat is accepted you can then click on the audio or video button found at the top of the chat window.

To find out more about this dating site you can read our POF.com review.

I have been reviewing Match.com again recently and found a few mail message features that I had missed. It looks like both of these features where added in the first half of 2010 (at least that was when the information was added to help).

VIP Email

A Very Interested Person or VIP Email message can be sent by a subscriber to indicate that they are particularly interested in the person who is receiving the message. What makes this email different is that a Match.com member can send only one a week. With a VIP Email, Email Read Notification is included for free (there usually is an upgrade charge for this). The message will also be bolded and highlighted green in the receivers email box so it is easier to identify. Plus, your profile will be highlighted on the receivers Match.com's Connections page for 30 days.

I've noticed a few comments lately on our site (see Comment) from visitors about chatting on PlentyofFish (and Dave's blog post as well). This was a bit of a surprise to me since back in April 2009 IM was dropped without notice, much to the dismay of many members (see Story). Well, I had time to confirm it tonight, and it does indeed look like the old instant messenger is back.

The reason given for the removal of the IM functionality initially was that it reduced the page impressions on POF by 10% or more. The reason for this was people were chatting and not surfing the site (and clicking on ads). I guess all POF needs to do now is update their Help FAQ since it still says "Plentyoffish doesn't have an IM.".

For more on this dating site, you can read our review of PlentyofFish.com.

The owner of DateHookup.com, Dustin, wanted to find out if sending a Virtual Gift with your mail message to a member would increase the chance that the member would reply back. He took about 1 million first contact messages from last month (first contact refers to the fact that the member hasn't communicated with the person before) and compared the ones which included a virtual gift with ones that did not.

He found out that it did greatly improve your chances of getting a response. Your average mail message sent on DateHookup without a gift will have a 14 percent chance of getting replied to. With a virtual gift your chances nearly double to 26 percent. It sounds like if you really like the person, it would be stupid not to include a virtual gift to increase your chances of a reply.

I was surprised at the results. I figured that virtual gifts would improve the chance of someone replying, but not by almost 100 percent. Another thing I was surprised about was the actually reply percentage of 14 to 26 percent. I do not know the overall average reply rate, but if an equal number of virtual gift messages were compared with messages without virtual gifts then it would be 20 percent. This means 80 percent of all messages sent that are first contacts go unanswered. Is this reply percentage rate (which feels low to me) a DateHookup problem, or does this average reflect most dating sites which operate similar to DateHookup? I bet this average reply rate is similar across most free sites.

For more on the story visit the new DateHookup Blog. For more about this dating site you can read our review of DateHookup.com.

Have you always wanted to be able to start conversations with other members easier on OKCupid? Now you can as their new Ice Breakers feature is now in beta. Ice Breakers are a little different on OkCupid than on other dating sites (also called Winks, Flirts, Express Interest). Ice Breakers have their own page which when you visit will show you other people with similar interests. From there you can then write a short message to one or more of these people about those interests, an instant conversation starter.

Thanks to Online Dating Insider for the heads up. To find out more about OkCupid's Ice Breakers read our reviews of OkCupid.