Technology

A federal lawsuit was filed in a San Francisco court against Match Group, alleging that the dating app company creates apps that hook users with promises of love, and then push people to pay money to keep swiping.

According to NPR, the lawsuit was brought by six plaintiffs in New York, California, and Florida, alleging that Match Group “gamifies” its apps to “transform users into gamblers locked in a search for psychological rewards that Match makes elusive on purpose.”

Match Group owns popular apps Tinder, Hinge, Match, OkCupid and The League, among others.

The lawsuit goes on to claim that Match Group’s apps are designed to turn users into addicts who keep swiping; and keep purchasing subscriptions and paid features to be able to keep searching for matches. The plaintiffs also claim that the company has violated state and federal consumer protection laws and engaged in false advertising.

Image: Bumble

Dating app Bumble launched Deception Detector, an AI-based feature that aims to cut down on bots and fake profiles.

According to ZD Net, the new feature leverages the machine learning-based technology to help identify fake, scam or spam profiles on the app before the user comes into contact with them. The feature can assess the authenticity of a profile and, according to Bumble’s test, supported automatically blocking 95 percent of accounts identified as spam or scam by the company.

Bumble was quick to add that the AI-based feature will be used in conjunction with “dedicated human support” for added safety for its members.

Bumble also said in its release that within the first two months of the technology’s introduction, the platform saw member reports of spam, scam, and fake accounts reduced by 45%.

Some dating app users are becoming creative in their frustration with matches they are served and have started using hacks to trip up the algorithms behind the matching.

According to a recent feature in The New York Times, these hacks are aimed at besting the algorithm so that users can try and access different results. The tricky part is, the dating apps are putting more and more features behind a paywall, so it’s getting more convoluted to try and get around the algorithm.

But some dating app hackers are finding success and posting their methods on TikTok and Reddit. For example, some users recommend deactivating and then reactivating your account to get a fresh set of matches, according to The New York Times. Some have also suggested rejecting a bunch of attractive profiles to throw off the matching process, or to switch your location to a different city, which is like pressing “refresh” on your matches.

Match Group released its first quarter revenue forecast, falling below Wall Street analyst expectations as users continue to cut back on their dating app spending.

According to Reuters, the company also authorized a $1 billion share buyback plan.

The company, which owns Tinder, Hinge, OkCupid and Match among other dating apps, said paying users declined 5 percent in the fourth quarter of 2023 compared to the previous year, to 15.2 million. It expects revenue between $850 and $860 million for the first quarter, down from analysts’ forecasts of $867 million on average, according to Reuters.

Dating platform Feeld debuted an updated app with more features in early December, only to find that users were having trouble logging in or using the app at all.

In a statement posted on its website about the app’s troubled relaunch, Feeld said: “Since our app update on Friday, we’ve been listening to your invaluable feedback, and understand your concerns about some of the changes, technical issues, and our responses. We know that some of you missed out on Feeld dates, Connections and experiences, and we are working on meaningful ways to make this right.”

After almost two weeks of continued problems, the dating app provided another update in mid-December.

Dating app Grindr has announced a strategic partnership with Ex-human to add an AI assistant to its platform.

According to Decrypt, Ex-human is a bit different from the familiar AI tools we’ve seen, which focus on answering fact-based questions. Instead, Ex-human is designed to engage in “emotionally resonant and meaningful conversations” according to Decrypt.

In fact, the AI model offers virtual companions like imaginary geishas and popular figures like Elon Musk. The companions are designed to show expressions and reactions to different prompts, so the user feels more engaged with the bot.