Marketing

Tinder has already rolled out its new premium paid service Tinder Plus in the U.S., and among the new features are some protections from spammers.

Tinder Plus includes a new feature called “Unlimited Likes,” which seems counter-intuitive since users of the free app already have the ability to swipe left and right without limits. Unfortunately, spammers have taken advantage of this feature by creating spam bots which swipe right on thousands of profiles simultaneously, increasing users’ match potential.

Tinder has dealt with increasing abuse of its service from spammers. Chances are if you’ve downloaded Tinder, you’ve also come across a fake profile or two that are actually staged to sell you something or obtain personal information, (violating Tinder’s terms and conditions), rather than to make an actual connection with a real person.

Tinder sees its paid service as a way to reduce spamming, as the rewards for this kind of power matching wouldn’t be worth the cost. Apps capitalizing on users’ penchant to say yes to all their potential matches have cropped up, too – like Tinderoid (now labeling itself as “Tools for Tinder”), which enables users to “like” en masse. 

The roll-out of Tinder Plus has already happened in a few other countries, and so far limiting the number of likes has not been received kindly by users who are used to unlimited swiping. According to reviews in the UK’s app store (which dropped the service to only one and a half stars in its rating), Tinder has prevented quite a few users from swiping endlessly unless they pay for the premium service, and they are not happy about it.

Tinder however, says that regular users of the service should not be affected (as opposed to the tiny fraction that swipe right on every single match they can as frequently as possible).

“That behavior happens with a very small percentage of our users, and they usually find that the experience isn’t very good and self-correct on their own,” Sean Rad, the company’s cofounder and CEO, told Tech Crunch.

The algorithm Tinder has set up to block spammers analyzes a few things before it is triggered: namely, the number of swipes, whether the user is only swiping right, velocity, time spent looking at a profile, etc. According to Tinder, a user can swipe through as many as 500 profiles and still not be blocked or prompted to upgrade to Tinder Plus, so long as the user spends a certain amount of time looking at each profile instead of mindlessly swiping.

Tinder launched Tinder Plus in the U.S. this month. For more information about this app, please read our Tinder review.

While Tinder is looking for ways to increase its revenue stream with new premium service Tinder Plus, it is steering clear of any advertising that affects its service.

Although the company has strategically lent its brand to clever marketing campaigns - like Gillette’s facial hair survey and Domino’s Pizza Valentine’s Day campaign – they have avoided advertising that would compromise the app experience for users. Namely, in-app advertising.

The Gap however, decided that Tinder was the perfect fit for its new social media-inspired ad campaign: #SpringIsWeird, which included in-app advertising on Tinder. The campaign featured fake “profiles” of the Gap logo with messages including “you’re invited to the pants party” and “we’re taking 30% off all Gap denim,” which would appear when users were swiping through potential matches on the app. The Gap also created a “micro series” on Instagram as part of the campaign.

The Gap announced their campaign to a reporter for AdWeek in a story he promoted on Twitter after it was posted. But Tinder never approved the campaign, and apparently did not know it was happening.

In a tweeted response to the AdWeek reporter, Tinder’s VP of Communications & Branding, Rosette Pambakian, responded: “@GarettSloane we will be deleting those GAP profiles. It violates our TOS. We did not approve this campaign and it is not an ad.”

Trishna Nichols, The Gap’s leader of consumer engagement and brand strategies, described the campaign to AdWeek before the fallout: “We did a little something special on Tinder. It's a guerrilla [marketing] idea where you'll see a profile with clever messaging in the spirit of love and the perfect match. It's the perfect fit for Tinder.”

Unfortunately, the campaign wasn’t a fit for Tinder, and The Gap had never received authorization to post the ads. Tinder’s terms of service state that the service is "for personal use only" and that users may not use the service or any content contained in the service for "advertising or soliciting any user to buy or sell any products or services not offered by the company."

Other companies have done guerilla marketing on the app before, such as in 2013 when USA Network was promoting their show “Suits.” Advertisers for the show posted profiles of the show’s characters on Tinder, and they were not taken down. But now that Tinder is gearing up for creating new revenue streams, it could be that they will be cracking down harder on this type of “organic” advertising.

For now, The Gap will be moving forward with the campaign via social media, releasing an episode a week of its micro series on Instagram.

The latest dating app launch is capturing a lot of buzz - and aimed at marketing to the so-called “dating elite.” If you’re single and successful, The League might be the app for you.

The League has gotten attention because of its latest round of funding. Though founder Amanda Bradford was at first looking to raise half a million according to Time Magazine, she has now received $2.1 million from investors looking for the next Tinder – but without, you know – all the low-brow hook-ups.

The League differentiates itself from its competition by offering exclusivity – you have to be accepted into its network. The acceptance algorithm it uses according to Business Insider “scans the social networks to ensure applicants are in the right age group and that they are career-oriented.” The article goes on to say: “That doesn’t mean they have to be Ivy graduates or work for a big-name firm. But they should have accomplished something in their 20s.”

If you are accepted, you are given a limited number of matches each day at 5:00pm, which The League calls “Happy Hour.” You are also given the ability to refer one friend.

The League isn’t the first app to offer more “quality” matches as opposed to the giant dating pool that is Tinder. Hinge is invitation-only, working from your social media circles and offering a limited number of matches per day, as does Coffee Meets Bagel. The difference is that The League utilizes LinkedIn to find matches, avoiding direct contacts (like your boss) and working with those a little further removed. Some have argued that this blurs the line between business and personal, although eHarmony announced earlier this year they would be offering job-matching services to employers and potential employees.

So far, The League has attracted around 4,500 users from San Francisco. Like Hinge, CEO Branford wants to move slowly, city by city, to build her network in a more thoughtful way. She discovered most couples meet through school or work connections, and she wanted to optimize these already-existing networks (hence using LinkedIn for matching). In fact, she is doing much of the business networking herself by attending parties of tech execs in Silicon Valley and fundraisers in San Francisco. She walks around demonstrating her app and offering bracelets with the app’s logo to attendees.

“It isn’t an app for everybody,” Branford told the New York Times. “We’re trying to hit home that…people do have high standards.”

A new crop of dating apps are positioning themselves for the needs of the ever-changing online dating market by declaring themselves “Anti-Tinder” apps. And it seems people are ready to welcome something new.

Despite the popularity of Tinder, there’s been a big backlash against this type of “hot-or-not” dating app. The world of online dating has become bigger and easier to join, and as a result, daters jump from one profile to the next, on a seemingly endless search for someone "better." In other words, daters are fast adapting an ADD mentality towards dating. The attention span of most daters is about as long as it takes to swipe left.

If you like the results that you’ve achieved through Tinder, you can stop reading this now. However, most of the people I’ve talked to like the accessibility of Tinder, but they don’t like the endless stream of matches that go nowhere beyond a couple of texts.

Enter the latest “Anti-Tinder” dating app Talk or Not. Talk or Not hides the photos of its users so matches aren’t made by looks alone. According to its release, it allows users more control by “revealing user photos piece by piece only when a conversation is mutually exchanged.” In other words, you get to see if someone is hot or not only after you have a conversation.

Talk or Not was developed by graphic designer Britney Bachmann and content specialist Garrett Shawstad, who were both online dating and wanted a different experience than what Tinder provided. “It’s an odd thing to put yourself out there for the world to see,” said Shawstad, summing up the need for more privacy and selectiveness when it comes to online dating.

But Talk or Not isn’t the first app to compete with the likes of Tinder by putting conversation before photos. Dating app Willow, launched back in August of last year, is the creation of 23-year-old Michael Brunch, who also wanted to create an app with a “talk first, reveal photos later” philosophy. “We believe the best way to get to know someone, and find out whether you like them, is by talking to them,” the app’s website states. “A good relationship begins with a good conversation.”

Twine Canvas, launched in early 2014 also hides the photos of its users to be revealed once a connection is made. Rather than focus on conversation however, it is more visually-based, encouraging users to post photos of what they are interested in and let connections flow from there. Even dating app Anomo lets users hide their photos behind avatars, only revealing what they actually look like when they feel comfortable enough with a match.

Is more privacy a good thing when it comes to online dating, or just another marketing gimmick? It’s hard to tell at this point – but one thing is for sure: you can’t tell if there is attraction with potential matches until you meet in real life. So maybe instead of all the games, you cut to the chase sooner rather than later to determine if you’re a good fit.

Tinder who? Dating app Hinge has been on a slow climb uphill, but is gathering a lot of momentum as it goes. The app has broadened its reach beyond the initial major cities, which helped build not only its user base but also its brand as a serious competitor to Tinder.

This month, the app also made Time Magazine’s “Top 10 apps of 2014,” beating out the sensationally popular Kim Kardashian Hollywood despite the fact it made $100 million this year alone. (Tinder did not make the list.) Time took a dig at Tinder, noting: “Hinge sparked a flame in 2014 as it spread to more and more cities around the U.S…[Its] matchmaking connects to your Facebook account to foster friend-of-a-friend connections, a novel concept in a sea of dating apps that prioritize immediate, nearby and mostly anonymous relationships.”

Now Hinge is launching version 3.2, and due to audience demand is starting to change some of its policies, allowing for greater access to matches. Instead of providing potential matches once a day at noon, you can now view them at your convenience throughout the day. (I’m guessing this is to get people to log in more than once a day as opposed to creating a daily traffic jam.)

Hinge is also offering more matches per day. Unlike Tinder which provides an endless array of matches whenever you log in, Hinge is more particular, mostly because it has a more limited network to pull from – namely, your Facebook social circles. In order for Hinge to match you, you have to have a Facebook friend in common. (This probably encourages users to add more Facebook friends to their network, too.)

The app began in Washington D.C. and made its way to major cities including New York, San Francisco and Los Angeles. Hinge has further expanded its territories in recent months – adding St. Paul and Minneapolis, Omaha, Indianapolis, St. Louis, Miami, Tampa, Orlando, Denver, Seattle, Houston and Austin.

According to a recent article in Wired, the company has experienced 500% growth since January. While it isn’t doing Tinder’s numbers in terms of downloads and number of matches per day, the company feels its more measured growth is a better indication of its potential for long-term success.

What is in store for Hinge in 2015? On December 11th, the company announced that it raised an additional $12 million, which will help its expansion into even more cities, including its first launch into international territory in February, when it debuts in London.

Hinge is definitely a dating app to follow. For more details on this dating app you can read our Hinge review.

Tinder only launched in 2012, but already new apps are trying to make its popular “hot-or-not” visually-based format a thing of the past. TrueView, a new location-based dating app wants its users to take dating a little more seriously.

TrueView is based out of London, and its founders advocate a switch from Tinder to improve not only your dating experience, but your odds of matching with someone at all. As many people as there are logging on to Tinder regularly, TrueView points out there are 998 million rejections daily.

The app works more like a social media platform than a traditional dating app. Similar to an app like Zoosk, TrueView logs a person’s actual behavior while using the app so users have a better, “truer” view of who they really are. Users are encouraged to share things they love to do (while they are doing it), discovering people who have similar interests. The app has a “stuff to do” section which lists events, clubs, restaurants, sports and concerts in your local city. The “news” section keeps you up to date on the things most important to you, and prompts more discussions.

The idea behind TrueView is that you can have a more organic conversation online first to see if you’re interested in someone before you meet him/her – as opposed to just swiping through photos.

True View was inspired by Andrew Ibbotson, one of the founders whose real-life online dating experience left him frustrated. He was tired of the hook-up scene and a lot of matches that led to nothing, spending more time and money for very little return. He wanted to create a better experience for himself, so he teamed up with friends Matt Verity and Damian Mitchell. They came up with the idea of a service that uses what they call "real-time micro-blogging" to make two people meeting feel more organic – and True View was born.

Tinder is still the app to beat, despite all the recent apps who are trying to outdo it, like TrueView. But it seems there is room for a new player, since even the celebrities who made it popular are now starting to turn against it. As actor Sam Smith said: "No offence to people who go on Tinder, but I just feel like it's ruining romance...why would I swipe people who are 'unattractive' when I could potentially fall in love with them?" 

TrueView is betting the people who become disillusioned with Tinder will look to the app for a new experience. While this may be true, it has hit some bumps along the way. According to a dozen reviews in the Google Play store, people are encountering some bugs with the technology, but they have had a few thousand installs so far.

TrueView is available on both iTunes and Google Play. Currently, the app isn’t available yet in the U.S.