Technology

Since 1987, South by Southwest's annual film, interactive, and music festivals and conferences in Austin have become an increasingly bigger deal. These days it's one of the biggest festivals in America, and with that comes all the exciting excesses you would expect.

It's no stretch of the imagination whatsoever to expect that online dating explodes in Austin during that time, particularly location-based services like Tinder. This year's SXSW has indeed seen a flurry of activity related to online dating, but it isn't making a splash in the ways you'd think.

Meet Ava, a seemingly normal 25-year-old who turned out not to be normal after all. In fact, she simply turned out not to be. Ava was a Tinder bot created to promote a sci-fi thriller, Ex Machina, that premiered at the festival. An Adweek staff member wrote about his encounter with Ava in an intriguingly named piece called Tinder Users at SXSW Are Falling for This Woman, but She's Not What She Appears.

Ava was capable of having a conversation via the app, but as soon as she directed users to her Instagram, it was clear that something was off. There was just one photo and one video, both promoting Ex Machina. The link in her bio went to the movie's website. And the woman in the photo is a Swedish actress, who just happens to play a role in the film.

On one hand, it's pretty invasive and – yes – pretty spammy. No doubt “Ava” pissed plenty of SXSW-goers off. On the other hand, it's also kind of brilliant. It ties in perfectly with the concept of the film - “she's a bot in the movie, so of course she's a bot on Tinder.”

And that's not the only example of online dating being a big news story at SXSW. Dating app Quiver turned heads with a “Stop The Robot” protest at the festival. On most online dating sites, users are matched via some kind of algorithm. On Quiver, on the other hand, humans help by matching users they think would be good fits.

“Since the idea behind Quiver is to rely on users rather than artificial intelligence,” writes International Business Times, the team behind it held a fake protest outside the Austin Convention Center to “highlight the dangers of tech – and get some good PR, of course.”

Protesters at the faux-demonstration sported shirts promoting Stop The Robots, an alleged organization (but in fact just a website) raising awareness about the dangers artificial intelligence and other advanced tech could pose to humans. They carried signs with slogans like “Stop the AI threat,” “Robots won't care” and “Humans are the future.”

Who knows whether these publicity stunts convert into actual business, but they're certainly fun for the spectator.

eHarmony has weathered more than a few storms in its fourteen-year history, and has recently shared its trials and tribulations with The Wall Street Journal. The company has redefined itself as a “matchmaking site” as opposed to an online dating site, putting the emphasis back into long-term relationships.

The strategy seems to have worked – according to figures revealed by eHarmony founder Neil Clark Warren and COO Armen Avedissian, the company has more subscribers than ever before – 778,000 – and they make up to 15 million matches per day. But this is after the company almost collapsed. In 2012, after a few ousted CEOs and some advice from a board member, Dr. Warren made the decision to take back the reigns of the company and get it back on track. He came out of retirement at 78 years old to reclaim his spot as CEO and turn the company around – about the time when Tinder hit the market.

Before Warren took over, eHarmony was struggling to figure out its market, delving into new technology instead of focusing on its branding, leaving it vulnerable to the explosion of new dating sites and apps that came along. As Dr. Warren told the Wall Street Journal, “I think under CEO Greg Waldorf, users started seeing us more like the other dating sites Match and Zoosk, when we’re really a social science site. We were never meant to be a dating site. We were meant to be a matchmaking site. I think our leadership lost sight of that, too. We want good technology, but what we’re really, really interested in is long-term relationships.”

For its rebranding campaign, Dr. Warren returned to the television commercials, emphasizing the long-term matchmaking aspect of the technology. The company has also focused on its mobile app, something that has become a necessity for traditional dating sites since Tinder hit the market. When asked about Tinder, Dr. Warren emphasized that the app is actually helping bring more awareness and acceptance of online dating as a whole, which has been good for all online dating sites. According to Warren, eHarmony’s marketshare has stayed even despite the competition – Tinder claims to match about 22 million people a day.

Not to mention, Tinder’s reputation for being a hook-up app has helped differentiate more “serious” dating websites like eHarmony.

Warren told The Wall Street Journal: “People who are eHarmony customers probably aren’t going to be lured away by Tinder. We’re a serious bunch when it comes to matching for long-term relationships. We’re really not interested in short-term relationships.”

Tinder hasn’t been the only thorn in eHarmony’s side. The company came under fire when it didn’t include gay and lesbian relationships in their matching services – only creating “Compatible Partners” after a high-profile lawsuit. And now, eHarmony plans to launch a whole new matchmaking service called “Elevated Careers” – which will match job candidates with potential employers, based on factors like company culture and personality profiles in addition to skill sets. The new service will be available in June.

For more on this matchmaking service you can read our review of eHarmony.

For five years, Match.com has graced us with America’s most comprehensive study on singles. For this year's Singles In America study, Match surveyed over 5,600 singles of all ages, ethnicities, incomes and walks of life. Naturally, the impact of technology on our dating habits was a major topic of discussion this year.

60% of singles spend at least 1 hour a day on social media. 39% of singles’ daily conversations happen digitally. Now that we're more connected than ever, our online activity has a greater impact on our love lives than ever before. And that means some serious etiquette issues. Let's talk do's and don'ts.

Single men have the following advice for single ladies:

• DO: send photos, send sexy texts, use emoticons, check your spelling and grammar
• DON'T: text more than once before a reply, text during work hours, use netspeak (OMG, LOL, etc), use ALL CAPS

Single ladies have this advice for single men:

• DO: send photos, use emoticons, text netspeak, check your spelling and grammar
• DON'T: send sexy photos, text more than once before a reply, send sexy texts, ask too many personal questions

Unsurprisingly, selfies were huge this year. Women take slightly more, but not by much. Reasons for taking a selfie range from “to capture a moment” (65%), to “to show off where they're at/what they're doing (41%), to “to show off a good hair day or outfit (31%). A majority of people think the most attractive selfies are natural and unenhanced.

On Instagram, single women favor certain kinds of photos. Funny pictures and shots of traveling or landscapes rank highest, followed by pictures of a date's hobbies and pictures of animals. When it comes to those infamous filtered photos of food, men and women are divided. 25% of single women think food pics are a turn on, but only 19% of men agree.

On other social networks, men and women agree that liking a photo is one of the top ways to show interest (38% of men vs 39% of women). Commenting on a photo is also a strong indicator (34% of men vs 31% of women). What you absolutely shouldn't do, on the other hand, is air your emotional drama in posts, take excessive selfies, or ask a date to unfriend their exes.

And here's a fun fact: 54% of emoji-using singles had sex in 2014, compared to only 31% of non-emoji users. Food for thought.

For more information on this dating service you can read our Match.com review.

Tinder has already rolled out its new premium paid service Tinder Plus in the U.S., and among the new features are some protections from spammers.

Tinder Plus includes a new feature called “Unlimited Likes,” which seems counter-intuitive since users of the free app already have the ability to swipe left and right without limits. Unfortunately, spammers have taken advantage of this feature by creating spam bots which swipe right on thousands of profiles simultaneously, increasing users’ match potential.

Tinder has dealt with increasing abuse of its service from spammers. Chances are if you’ve downloaded Tinder, you’ve also come across a fake profile or two that are actually staged to sell you something or obtain personal information, (violating Tinder’s terms and conditions), rather than to make an actual connection with a real person.

Tinder sees its paid service as a way to reduce spamming, as the rewards for this kind of power matching wouldn’t be worth the cost. Apps capitalizing on users’ penchant to say yes to all their potential matches have cropped up, too – like Tinderoid (now labeling itself as “Tools for Tinder”), which enables users to “like” en masse. 

The roll-out of Tinder Plus has already happened in a few other countries, and so far limiting the number of likes has not been received kindly by users who are used to unlimited swiping. According to reviews in the UK’s app store (which dropped the service to only one and a half stars in its rating), Tinder has prevented quite a few users from swiping endlessly unless they pay for the premium service, and they are not happy about it.

Tinder however, says that regular users of the service should not be affected (as opposed to the tiny fraction that swipe right on every single match they can as frequently as possible).

“That behavior happens with a very small percentage of our users, and they usually find that the experience isn’t very good and self-correct on their own,” Sean Rad, the company’s cofounder and CEO, told Tech Crunch.

The algorithm Tinder has set up to block spammers analyzes a few things before it is triggered: namely, the number of swipes, whether the user is only swiping right, velocity, time spent looking at a profile, etc. According to Tinder, a user can swipe through as many as 500 profiles and still not be blocked or prompted to upgrade to Tinder Plus, so long as the user spends a certain amount of time looking at each profile instead of mindlessly swiping.

Tinder launched Tinder Plus in the U.S. this month. For more information about this app, please read our Tinder review.

A recent article in The New York Times highlighted the increased popularity of dating apps, and how one in particular – Tinder – has changed the online dating game.

The proof is in the numbers. According to the most recent Pew study, 11% of American adults have used an online dating site or app. Back in 2005 when dating sites were becoming more popular, 44% of Americans felt this was a good way to meet people. But in 2013, thanks to dating apps like Tinder, 59% agree that online dating is a good way to meet.

Tinder claims it matches more than 12 million people per day, and processes more than a billion matches daily as well. This has sparked a surge of dating apps to flood the market, some of which have succeeded in growing a steady user base based on differentiating themselves from the so-called "hook-up app" (although utilizing the same Facebook profile-validation system). Hinge and Coffee Meets Bagel limit the number of matches per day, forcing users to consider a match rather than mindlessly swiping left and right. The League markets its clientele – upscale and educated – to attract new users. And apps like LuLu and Bumble are female-centric, allowing the women to call the shots on which guys can message them – as well as how their dates rate according to other female daters.

The New York Times article suggests that Tinder's success might have caused some traditionally successful online dating sites such as Match.com to put more research and development into their mobile apps. But essentially, it was only a matter of time before smartphones – which are now used to access everything from email to Facebook to TV shows at any time, from anywhere – would be a good way to meet potential dates. After all, our phones are so much more accessible than our laptops. (Plus, Tinder’s game-like interface is much more fun, compared to slogging through endless questions and profile descriptions on an online dating site.)

Amarnath Thombre, president of Match.com in North America, says there has been a 35 percent increase in the people who use the Match app each month, and a 109 percent increase in the number of people who use only the app to log in to their Match account every month.

For now, daters seem to be choosing convenience over everything else – which might not be a bad idea. Dating apps help people get to the meetings and messages with their matches a lot more quickly than the algorithm process touted by traditional dating sites. But are daters wasting more time because filters aren’t in place?

One thing is for sure: dating apps are here to stay, until something more convenient comes along.

Now that Valentine’s Day is behind us, many will forget the flowers and pink hearts lining the stores. But they won’t stop dating.

In fact, there are more studies than ever about the state of dating today – starting with Match.com’s annual survey of singles across America. Match found that daters were pretty optimistic, especially guys. More men than women believe in love at first sight, (and more women than men are afraid of commitment). 

Match.com also reveal women prefer their independence, much more than men do. Ninety percent of women want more personal space, 93% want to pursue their own hobbies and interests, and 64% want more time with friends. Most women prefer to wait 1-2 years before moving in, whereas men prefer to move faster – 6-12 months of dating before shacking up.

Also, there is something Dr. Fisher calls “The Clooney Effect” taking place. That is, men are going for intelligent, powerful women. 87% of single men would date a woman who makes ‘considerably more’ money and who is considerably better-educated and more intellectual than themselves; 86% seek a woman who is confident and self-assured, and 39% would also make a long-term commitment to a woman who is 10 or more years older.

So what’s holding you back ladies? It seems like you are in the driver’s seat when it comes to establishing a new relationship. “Technology is dramatically changing how we court, but it can’t change the brain systems for romance and attachment. And today’s singles are setting a high bar for courtship and marriage,” said Dr. Helen Fisher, anthropologist and lead researcher for Match.com’s study.

Zoosk has also come out with a study about the habits and preferences of online daters, so we can get a better picture of what singles are looking for. According to its figures, women like outdoor types – guys who posted pictures hiking, biking and other outdoor activities received 19% more messages than those who didn’t.

Also, selfies aren’t a great thing to use, unless you are expert with the camera. Women who took selfies received 4% more messages, while guys who posted selfies took a hit – they received 8% fewer messages. But the women who took full-body selfies? They received a whopping 203% more messages.

In both studies, men and women both preferred people who had a grasp of good grammar and spelling. If you chose to answer messages with “cuz” “im” or “u” – on average, you received 13% fewer messages on Zoosk. Match.com revealed this was the number one turn-off for daters (even over text), with 54% of women and 36% of men agreeing.

So if you’re looking for love in 2015, put a little time and effort into your search, and keep a positive outlook – you are in good company!