Features

Match Group signed a partnership deal with OpenAI’s ChatGPT-4, which includes over 1,000 ChatGPT Enterprise licenses for company employees to help with their work-related tasks. Match Group noted that the press release announcing the move was written by ChatGPT.

While Match Group has been heavily focused on using AI to develop new features for its platform, this move incorporates it into the company’s internal workflow. Employees will use ChatGPT-4 to aid with coding, design, analysis, to build templates, and other tasks.

It will also help with marketing communications, although the press release is a bit over the top. As Tech Crunch notes, even though releases are designed to create buzz and excitement, Match’s latest announcement is heavy with love analogies and puns, which makes for a groan-inducing read.

A federal lawsuit was filed in a San Francisco court against Match Group, alleging that the dating app company creates apps that hook users with promises of love, and then push people to pay money to keep swiping.

According to NPR, the lawsuit was brought by six plaintiffs in New York, California, and Florida, alleging that Match Group “gamifies” its apps to “transform users into gamblers locked in a search for psychological rewards that Match makes elusive on purpose.”

Match Group owns popular apps Tinder, Hinge, Match, OkCupid and The League, among others.

The lawsuit goes on to claim that Match Group’s apps are designed to turn users into addicts who keep swiping; and keep purchasing subscriptions and paid features to be able to keep searching for matches. The plaintiffs also claim that the company has violated state and federal consumer protection laws and engaged in false advertising.

Image: Tinder

Tinder has updated its community guidelines with AI-based warnings that detect problematic messages and behavior of users and issue warning messages to adhere to the community guidelines, or they will be removed from the app.

The new warnings, according to Tinder’s press release, center around three categories: authenticity, respect and inclusivity.

The warnings come as an update to the Community Guidelines, which serve as the basis for expected behavior of users on the app. They aim to protect users against harassment, and “advertising and impersonation,” according to the release.

Image: Bumble

Dating app Bumble launched Deception Detector, an AI-based feature that aims to cut down on bots and fake profiles.

According to ZD Net, the new feature leverages the machine learning-based technology to help identify fake, scam or spam profiles on the app before the user comes into contact with them. The feature can assess the authenticity of a profile and, according to Bumble’s test, supported automatically blocking 95 percent of accounts identified as spam or scam by the company.

Bumble was quick to add that the AI-based feature will be used in conjunction with “dedicated human support” for added safety for its members.

Bumble also said in its release that within the first two months of the technology’s introduction, the platform saw member reports of spam, scam, and fake accounts reduced by 45%.

Some dating app users are becoming creative in their frustration with matches they are served and have started using hacks to trip up the algorithms behind the matching.

According to a recent feature in The New York Times, these hacks are aimed at besting the algorithm so that users can try and access different results. The tricky part is, the dating apps are putting more and more features behind a paywall, so it’s getting more convoluted to try and get around the algorithm.

But some dating app hackers are finding success and posting their methods on TikTok and Reddit. For example, some users recommend deactivating and then reactivating your account to get a fresh set of matches, according to The New York Times. Some have also suggested rejecting a bunch of attractive profiles to throw off the matching process, or to switch your location to a different city, which is like pressing “refresh” on your matches.

Match Group released its first quarter revenue forecast, falling below Wall Street analyst expectations as users continue to cut back on their dating app spending.

According to Reuters, the company also authorized a $1 billion share buyback plan.

The company, which owns Tinder, Hinge, OkCupid and Match among other dating apps, said paying users declined 5 percent in the fourth quarter of 2023 compared to the previous year, to 15.2 million. It expects revenue between $850 and $860 million for the first quarter, down from analysts’ forecasts of $867 million on average, according to Reuters.