Texas Attorney General Shuts Down Lone Star Introductions

Lone Star Introductions, a matchmaking service operating in the state of Texas to help singles find love, was forced to cease operations and pay restitution to its former customers. According to Texas Attorney General Ken Paxton’s office, the judgment came from a lawsuit against the Massachusetts based company ‘for violating the Texas Deceptive Trade Practices Act and Texas Internet Dating Safety Act.’

A state district court issued an injunction that calls on the dating service and affiliated dating sites, including eLove Matchmaking, International Dating Ventures and International Introductions, to cease operations in the state. Lone Star Introductions was using multiple company names to pursue its aggressive tactics, and was informed by the state of Texas two years ago that they were being investigated.

The attorney general says the company uses lead generating companies to mine online dating services for customer contacts, then uses the information to make cold calls in Texas, without registering as a telemarketer. They would pressure prospective clients to meet in the Lone Star Introductions offices to sign expensive contracts for dating services which they would then not provide.

According to website Courthouse News, Lone Star Introductions was particularly ruthless when it came to getting money from vulnerable clients. According to court documents, once Lone Star would get a phone number, they "use high pressure and coercive tactics" to try to get targets to sign up, including "incessant phone calls," coercion and manipulation. "Defendants charge consumers between $7,995 and $12,995 for prospective dating introductions," the state says.

Lone Star calls its telemarketers "counselors,” but according to Paxton’s office were little more than aggressive telemarketers.

Courthouse News goes on to note the following from the lawsuit: "Consumers who complained to defendants and requested to cancel their contracts are harassed and threatened by defendants with financial ruin and criminal prosecution. One consumer alleges that an eLove representative 'yelled four-letter curse words at [him], threatened to destroy [his] credit, prosecute [him] for a felony, and report [him] to the Texas Attorney General's Office' when the consumer attempted to cancel his contract."

According to Paxton’s office this type of harassment and threat to consumers violates debt collection regulations. Also, the “Counselors” at Lone Star Introductions failed to comply with the Texas Internet Dating Safety Act, which includes advising customers of safe dating practices.

The final judgment ordered the defendant to pay $500,000 in civil penalties and pay $20,000 in restitution to customers.