Legal

The Australian Consumer Agency Choice has filed an official complaint against popular dating app Tinder for secret multiple pricing levels for its Tinder Plus premium service based on a user’s personal data, including gender, sexual preference, and age.

The complaint was filed with ACCC, the national consumer commission in Australia, according to Mashable. It’s been no secret that Tinder has charged higher prices for Tinder Plus to users over the age of 30, but this is the first time the public has learned of multi-level pricing based on personal data, and the wide range of pricing – from AUD$6.99 to AUD$34. Tinder offered no transparency about their pricing up front, so many users are probably still unaware they are being charged more if they are over 30, or LQBTQ+, or if they are male, for example.

Struck, a dating app focused around astrology, has launched this summer after some initial delay from Apple’s approval process.

Founded by a team of former Apple engineers made up of mostly women, including two women of color and one LGBTQ+ member, the app is notably different from mainstream dating apps in look and functionality. According to Tech Crunch, the app recommends matches based on detailed birth charts, not just your sun sign. So instead of photos being front and center, charts are the main draw. You can toggle back and forth between someone’s chart and their profile which includes a short bio, age, preferred pronouns, height and sexual preference. Nadine Jane is the company’s resident astrologer and expert.

Personal information stolen from 3,688,060 users of dating app MobiFriends was posted online, according to ZDNet.

The information doesn’t contain private photos or messages or any sexual-related content, but it does include other sensitive data that can be exploited, including email addresses, mobile numbers, dates of birth, gender information, usernames and passwords.

The personal data also includes recent app and website activity of the users. 

Facebook has been forced to delay the launch of its signature dating service in Europe after failing to provide the European Union data regulator with a required assessment of privacy risks to users. 

According to CNet, The Irish Data Protection Commission raised concerns about Facebook’s privacy practices, and whether the company complied with the European Union’s data protection rules, which are more stringent than those in the U.S. 

Under these new rules, companies considered to be “high risk” in the handling of personal information of users are required to conduct a data protection impact assessment (DPIA) prior to being approved. This includes a written report addressing and outlining potential privacy risks, which the agency said Facebook did not provide, even after the agency sent regulators to Facebook’s Dublin office to gather the required documentation, according to Tech Crunch. 

A committee from the U.S. House of Representatives is investigating popular dating apps such as Tinder, Bumble and OkCupid following a report that found underage users and sex offenders were using the apps.

According to a report from AP, the House Oversight and Reform subcommittee on economic and consumer policy sent separate letters on Thursday January 30th to Bumble, Grindr, The Meet Group, and Match Group (which owns Tinder and OkCupid among others). The letters asked for information on “users’ ages, procedures for verifying ages, and any complaints about assaults, rape or the use of the services by minors,” according to AP.

The subcommittee is also seeking additional information on privacy policies for each of the apps, and what users see when they are asked to review or accept such policies. Recently, dating apps have also come under fire for third-party sharing of personal data, where user information wouldn’t be protected by the dating app’s own privacy policy.

Popular dating apps including Tinder, OkCupid, Happn, and Grindr have come under fire from consumer rights groups and privacy coalitions for sharing personal data of their users with third parties, specifically advertisers.

A study was published this month from the Norwegian Consumer Council that showed 10 apps were collecting sensitive information including a user’s exact location from GPS tracking, sexual orientation, religious and political beliefs, drug use and other information and sharing it with at least 135 different third party companies, according to several reports. Some of those businesses included household names like Google and Facebook, but also lesser-known adtech companies such as OpenX, MoPub, and AppNexus. The study only looked at apps on Android phones, according to NPR.

This type of data collection and sharing violates the European Union’s rules to protect user data online under the General Data Protection Regulation.