Comments for eHarmony UK Review (eHarmony.co.uk)

eHarmony UK Review (eHarmony.co.uk) | 7 comments | Create New Account

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eHarmony UK issues

Authored by: LauraJ (Anonymous User) on Friday, April 03 2015 @ 10:12 am

I signed up for a year as at 7 pounds per month this seemed reasonable. However I've only been using it for 3 weeks and I've already had enough. Unfortunately eHarmony refuses to refund my future payments and I'm unable to cancel or remove my profile until all payments have been made, which will be five months from now. So check your terms and conditions if you sign up with what appears to be a good deal.
The website produces poor matches and as time goes on I feel like we're 'scraping the barrel' more and more. To increase matches eharmony advises you to increase the distance. I'm sorry but over 30 miles is way too far anyway and this is the minimum setting! The communication process for eharmony is pretty rubbish in my opinion; the questions have me cringing. It's worse than the fake setting of facebook.

Most of all I am dissatisfied; but even if I thought it was worth hanging in there for a whole year, I don't want to be associated with an organisation who refuse my right to have my information deleted, and who refuse to cancel future payments based on my dissatisfaction. On this basis alone I want nothing to do with eHarmony. And if you think about it, if eHarmony is so good, then why would it take a YEAR to find your perfect match? In response to their refusal I have asked them what is wrong with their computer.

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