
Welcome to one of the most in-depth dating services on the Internet: eHarmony. eHarmony claims to be responsible for 542 marriages every day in the United States, making it one of the most popular destinations for marriage-minded singles on the Web. The site also calls itself “the first relationship service to use relationship science” to develop its compatibility matching and marriage profiles.
What makes eHarmony so unique? In the late 90's, after 35 years practicing as a clinical psychologist and counseling married couples, Dr. Neil Clark Warren believed that there was a better way to find love than leaving it up to chance. His revelation lead to the birth of the site and the creation of eHarmony’s famous matching system. The system is based on a complex matching method developed through extensive testing of married individuals. It’s so innovative, in fact, that the system was even granted a US Patent.
Here is a good video that helps explain how eHarmony matching works and a little of their history as a dating service:
After joining the site, every member must take the time to fill out an in-depth and rigorously defined profile, then every match is screened for compatibility. eHarmony cuts out the hours wasted searching through dead-end profiles on other dating sites by showing users only the matches that demonstrate compatibility with your profile. Using the site’s Matching Model, 99.7% of incompatible members are eliminated. If you’re looking for a serious relationship, it doesn’t get any better.
To get started on eHarmony, users are asked to complete a comprehensive Relationship Questionnaire. The results are compiled into a detailed Personality Profile, and used to provide personal insight and enable the site to find compatible matches for you. The questions create a clear picture of who you are and what you’re looking for, going above and beyond what most dating sites do.
After setting up profile, users can upload a photo and answer more questions to build their profile. A picture is not required, but it is encouraged to increase the response rate of your profile. To protect your privacy, only your matches can see your photos. Once the profile is active, the matching process is safely in the hands of eHarmony’s patented Compatibility Matching System, which provides daily matches based on the potential for deep connection and long-term compatibility.
eHarmony allows anyone to sign up for a free account, but features are limited for unpaid users. All members set up a Personality Profile, receive new matches daily, and can view their matches’ profiles. Paid subscribers can send and receive unlimited messages, view unlimited photos, see when their matches are logged in, see who has viewed their profiles, and have full access to the eHarmony mobile apps.
If you’re looking for convenience, eHarmony offers applications for iPhone, iPod Touch, iPad, and Android. The apps include all the important functionality of the main site, allowing users to: register, take the relationship questionnaire, see new matches, send icebreakers and eHarmony Mail, update your profile, upload photos, archive matches, and more. Other premium services can be used for additional fees, like Secure Call (a private, secure way to talk one-on-one over the phone without revealing your phone number), RelyID (an ID verification service), and the Premium Personality Profile (an expanded version of the standard Personality Profile).
In addition to the singles matching service, eHarmony operates eHarmony Labs, a relationship research facility, and publishes eHarmony Advice, a growing relationship advice site. The advice site is continuously updated with helpful blog posts and success stories, while eHarmony Labs conducts research for product development, peer review, and academic publication.
eHarmony has also been a tremendous success here on Dating Sites Reviews, where it won the 2010 Top Pick award for Match System and the Single’s Choice award. eHarmony reprised its success in 2011 and 2012, earning the same awards for a third year in a row, and added a new award for innovation to its impressive collection of honors.
If you are from Canada and wish to try out this online dating site, visit eHarmony.ca.
It is the exact same service as eHarmony.com, with the only exception being, the members live in Canada
Singles from the United Kingdom who wish to try out this matchmaking service, need to visit eHarmony UK.
It works very similar to the American dating site. Here is our eHarmony UK review.
Australian singles need to visit eHarmony AU
to receive the best eHarmony experience tailored to them.
Current Promotions
Awards
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| Note: See this page for a full list of past awards |
Positive Features
- Very detailed matching model based on 29 key dimensions that predict relationship success and examine 10 areas vital to your happiness and a fulfilling marriage
- Ideal for those who are serious about marriage or a long-term relationship
- No more endless searching—you are shown only the members who match your profile
Negative Features
- More expensive than many dating sites
- eHarmony presents matches based on the profile you create - you can't perform your own searches
- You can only communicate with other single members who have paid for a subscription (unless it is a free communication weekend, these happen about once a month)
At a Glance
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Average User Reviews & Ratings
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| Dating Site: | eHarmony.com |
| Members: | 25,000,000 |
| Cost per Month: | From $19.95 / month |
| Membership Types: | Free - Basic Paid |
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| Free Membership |
- Yes (Unlimited time)
- Included:
- Create a Personality Profile
- The Personality Profile is very detailed. The main topics of the profile are:
- My name and relationship type
- Self descriptions (describe your physical appearance)
- Personal characteristics (e.g. religion)
- About you (indicate how well a series of statements describes you, like “I get stressed out easily” or “I often make others feel good”)
- Self descriptions, con’t (rate how well words describe you, like “introverted” or “ambitious”)
- Personal characteristics (indicate how well statements like “I enjoy a good joke” describe you)
- About your feelings (rate your feelings, such as happy, tired or hopeful)
- Relationship orientation (rate how strongly you agree with statements like “It is difficult for me to let people get emotionally close to me” and “It is important to me to have close friends in my life”)
- Import qualities (rating of importance of partner’s qualities)
- About your personality (true and false questions)
- Your personal interests (rating of interests like biking or astrology)
- Living skills (indicate how skilled you are at things like “socializing” and “resolving conflict”)
- Communication style
- Matching information (basic info like “How much do you smoke?” and “How much do you drink?”)
- Other general info
- Attitudes and opinions (respond to sentences like “I am a delight to be around”)
- Reviewing your matches profiles
- Not included:
- Communicating with members
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| Costs |
- More than other online dating sites, but offers a much more in-depth compatibility match
- Membership fees last confirmed May 24, 2012. Always check with
eHarmony for the most current pricing
- eHarmony Memberships (3 types):
- Basic Plan:
- View match photos
- Request photos from matches
- See who’s viewed your profile
- See when your matches last logged in
- Send/receive communication requests
- Subscription prices in USD:
- 1 month for $59.95
- 3 months for $39.95 a month. Billed in one instalment of $119.85 - 33% savings
- 6 months for $29.95 a month. Billed in one instalment of $179.70 - 50% savings
- 12 months for $19.95 a month. Billed in one instalment of $239.40 - best value with 67% savings
- Total Connect Plan:
- Includes all of the Basic Plan features
- Includes Premium Personality Profile (extended Personality Profile)
- Includes RelyID (get you membership information verified)
- Includes Secure Call (make anonymous voice calls to eHarmony members from your own phone)
- Subscription prices in USD:
- 3 months for $44.95 a month. Billed in one instalment of $134.85
- 6 months for $33.95 a month. Billed in one instalment of $203.70
- 12 months for $23.95 a month. Billed in one instalment of $287.40
- PREMIER Plan:
- Guarantee: eHarmony will extend your membership for an additional 12 months if needed, no questions asked.
- All matches can see your full profile and photos, and can communicate with you
- Can pause account for up to 3 months
- Profile Advisor personal consultation ($99.95 value)
- Can call the PREMIER team at any time to personalize the matching experience further
- eHarmony Secure Check: become more confident in a match by requesting a review of their name, age, and criminal background for up to 3 matches
- RelyID: confirm your identity so your matches feel confident around you
- Secure Call: talk to matches on the phone safely and securely without exchanging phone numbers
- Subscription prices in USD:
- $41.95 per month for 12 months. Billed in one installment of $503.40
- eHarmony additional paid features
- Premium Personality Profile
- An extended version of your Personality Profile with 15 additional aspects of personality (see Story).
- Costs $19.99 for the entire subscription term (1, 3, 6 or 12 months)
- RelyID
- Allows members to see that your name, address and age are verified. RelyID verifies this information by cross-checking the information that you enter with various consumer and business databases
- Costs $5.95 for the entire subscription term (1, 3, 6 or 12 months)
- eHarmony Secure Call
- A private and secure way to talk one-on-one with your eHarmony matches over the phone without revealing your phone number. This allows you to enjoy the safety and security of getting to know your matches without having to disclose your personal contact information. You can use your work, home or mobile number to make and receive calls at any time
- Costs (USD):
- 1 Month for $7.95
- 3 Months for $5.95 a month. Billed in one instalment of $17.85
- 6 Months for $5.95 a month. Billed in one instalment of $35.70
- 12 Months for $5.95 a month. Billed in one instalment of $71.40
- eHarmony Access
- Allows you to keep some benefits of a paid full membership after your subscription expires
- Not available to all members yet
- Allows you to still view photos, receive matches and send icebreakers
- If you choose this option when canceling your full membership you will then be charged a much smaller monthly fee
- Most eHarmony subscription plans are billed in one installment. The 12-month plans have an option be billed in 3 installments
- eHarmony accepts Visa, MasterCard, American Express and Discover cards, as well as debit cards that feature either the Visa or MasterCard logo
- eHarmony also accepts PayPal and Bill Me Later, which are secure and convenient global online payment systems
- eHarmony US subscription prices are similar to both Canada, United Kingdom and Australia when you take the exchange rate into consideration
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| Relationship Types |
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| Looking For |
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| Regions |
- United States
- Canada
- Australia
- Brazil
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| Viewing & Communication Tools |
- Photos
- Profile
- Mobile apps available for iPhone, iPod Touch, iPad, and Android. The app can be used to:
- Register
- Take a slimmed down version of the Relationship Questionnaire
- See new Matches
- Review Match updates
- Subscribe
- Send Icebreakers
- Use Guided Communication
- Send eHarmony Mail
- Update your My Profile page
- Upload and update photos, from Facebook or directly from your device
- View the Personality Profile
- View Premium Personality Profile
- Close and Archive Matches
- Matching Model
- Eliminates 99.7% of people who are not right for you
- Provides matches who are truly compatible, based on the 29 key dimensions that predict relationship success
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| Search By |
- Matching Model (see above point)
- Match Settings
- Can be modified to change your match results
- Some of the settings that can be changed include distance, ethnicity, religion, smoking, drinking and children
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| Other Info |
- Items of Note:
- Can only view Members that fall with in the Matching Model (no random searching)
- There is no way to tell if a match can communicate with you or not (meaning if the person is a subscriber). This is not an issue for PREMIER Plan subscribers since all members can communicate with them
- You can't tell how long a match has been a member
- eHarmony is mentioned very positively in many articles, including an article on Internet dating sites in the New York Times newspaper
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The following comments are owned by whomever posted them. This site is not responsible for what they say.
I just broke up with my last boyfriend of 5 years that I had met on e harmony. I plan on joining again in a few weeks once he has moved out of the house.
I wish my experience was more leveled with not so many highs and lows but so far it is still the best dating site I have used.
It's a very empty feeling when suddenly the person is gone, especially when you've gotten to the email stage and perhaps they took something the wrong way. There was one persistent local woman who kept badgering me (she had no photo in her ad) until I finally cut off communication with her. Apparently she contacted Eharmony begging them to let her communicate with me again because a week letter I got an email from the site saying this person wanted to re-establish contact! So I figured what the heck and finally insisted on seeing a photo... and forgive me, but she was hideous!
I feel like I can speak for everyone here but know I can only speak for myself.
We all want to find someone really special. We all have hopes of finding that person. And we all have feelings that can obviously be played around with (well, especially with) 3rd party governance.
I have been divorced for 11 years and only had 1 relationship for 9 months that ended about 3 months back. So very unfortunate for me because I would have given her the world in return for just one thing.... her unconditional love. But I guess it wasn't meant to be. So I had been considering "advertised" dating sites.
My heart felt appreciation to all who have expressed their pains and frustrations and helped me with my decision NOT to proceed with eH.
I am a very gentle loving guy, and would hate to give any lady hope of any type of relationship that can easily be mishandled by a third party. It sounded like a good idea at the time, but that's advertising for you. They tell you what you need, they don't ask you. And you only (well generally) advertise if you have something to SELL. In other words YOU ARE OUT TO MAKE MONEY REGARDLESS OF EMOTIONS OR FEELINGS. After all IT IS A BUSINESS. And by the sounds of it, unfortunately, one without ethics of human feelings.
I wouldn't know how to live with myself knowing I may have given someone that wonderful feeling of hope and joy that all our hearts seek and it turned out to be manipulated, misleading and false promising by an intervening 3rd party out for just one thing. It seems to be the way of the world now... Pay up front and then look at the menu.
Humbly, I guess I am lucky. I've learnt from your misfortunes and I hope WE ALL FIND what what WE ALL NEED... eventually.
Good luck, Kim.
I found that almost all the profiles that I was sent / matched with, lived at least 160 miles away as the 'distance' didn't take into account the Bristol Channel !! I live on the coast near Swansea so the 60 mile radius I thought provided a tidy area actually caught profiles from people in Devon, Taunton etc which I felt was just too far to travel. Are there no potential dates in Wales ?
I joined eHarmony about 10 months ago. I (finally) met somebody on there about 2 weeks before my subscription was ending. We actually had a lot in common, which surprised me because she was the only person that I actually had contact with on the site. We dated for about 4 months, but I ended it because she was nothing like what her profile said. I'm not sure if this was the compatability that I thought eHarmony was going to help me out with. I suppose it could have just been her. But I don't think I would recomend this site to anybody. Lot's of money for nothing. By the sounds of it, I got lucky in even meeting a person from the site.
I just read everysingle post on here - and although infuriating, I am a little glad to see a lot of people have had the same experience! eharmony is a waste of money, I find as a women, the men seem to be lacking any kind of forwardness. Lots of 'guided communication' but then when it came to real emails - nothing. So far (4 months) NO men have had any follow through. I use Lavalife instead, it is so much better, faster and realistic. I can't cancel eharmony of course, so i'll keep trying until my time is up...
I contacted eHarm and they told me, "prove it." I provided the paper trail, his bios and info from online, etc...trust me, I had to work hard to ensure I was right (I'm a media reporter...did real research, for sure). They refused to pull him out of circulation and instead kicked me off, permanently. I'm totally banned, as is my credit card. I demanded reimbursement...they refused, even though my time and money were severely wasted. Their customer service was the WORST and they were more concerned with keeping it quiet than fixing my situation by providing any kind of recourse. They flat-out did not care...why? He was a one year subscriber, I was a 3-month subscriber. I know this, as he had told me and confirmed he receives the magazine or whatever.
REALLY DISGUSTED. It was the typical scenario of blaming the victim.
PS: Karma does catch up to these losers, though (the guy I dated)...his corporate stock crashed and company went out of biz in a big scandal. I'll consider that my payback and I am hopeful now he can't afford eHarm's fees anymore. That's what someone who cheats others gets: a Karma slap.
Would you like to hook up then since your free at the moment? :p
I joined eHarmony for a year. My observations:
I fault eHarmony for ethics on two counts:
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This means that you will not receive matches that have children living full-time in their home based on the answers they had supplied us in the Relationship Questionnaire.
This, however, will not prevent you from possibly receiving matches that may have children living with them on a part-time basis (weekends only, every other week, etc.) or children that are over the age of 18. Currently, we do not have a specific setting that will match you only with members who have never had children or currently do not have children.
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But I have good news for the CHILDFREE:
The world's only 100% free CHILDFREE dating site for the select few that do NOT have or want kids:
www.IdoNOTwantKids.com
Child free dating. Instant full membership. No games.
( Just my way of trying to find, and helping others like me, find someone on this planet that does NOT have or want kids. )
The terms and conditions stated in the website are very ambiguous. There is a 3 days cancellation policy which stated that upon agreement executed, there is a 3 days grace period refund but they never explicitly tell you that this does not apply to renewal agreement.
So i think this is business scam. They know once you try, you may find out that the site sucks, then if you choose to cancel, they can still con you for another month of subscription fee. This is not ethical at all.
Majoritry of business terms and conditions have the refund policy for renewal customer. This company does not have one "purposely" and they try to play with the "unspoken" clause.
DO NOT ENROLL, I TRY IT FOR THE TRIAL OFFER AND THEY DO NOT HAVE ENOUGH MEMBERS TO FEED THE BUSINESS, SO WHEN PEOPLE DECIDE TO LEAVE AFTER TRIAL PERIOD; THEY TRY TO EARN EXTRA CASH FROM THIS RENEWAL HIDDEN GAME!! I FORCED TO PAY EXTRA 30 BUCKS TO SUPPORT THIER BIZ, SO I URGE EVERYONE DONT WASTE YOUR MONEY THERE...
Extremely unfair!!!
I was able to find their phone # on better business bureau site bbb.org and only after I said that I will post a complaint they did agree to cancel my subscription - two days before the new subscription was going to start!
Yup' Its good to hear that "real profiles" can be fake. What they call : Angel profiles.
Ive had this happen on other sites. Not this one. Im deciding wether to join or not.
But, I might have e-mailed this "person" a couple of times 2-3 x's Then all of a
sudden, the person would say : Oh' Ive decided to stop. Or take a break from dating
sites for a while. So its like hmmm'........Why are you answering your mail ? Or
Better yet.....Why is your profile still up and working. A couple of day's after the The
supposed cancelation. And 3rdly why are you on-line to chat???? The next day :(-
I think all sites have little tricks to keep or recruit members or future one's. And
I'm glad to hear someone else has that happened to them. I'm not alone.
I find the funniest thing is when a closed message comes in with" I am taking a break from dating"? what is that all about ..why are you he then I ask myself.
Or then I take the time to answer all the questions back and forth...then thats it, no communication after and you don't meet. I think to myself "what a loser"
Then I had one fellow peruse after some time past with open communication I get " i have started seeing someone else and I want to see where it goes "fine nothing wrong with that...BUT NOW HERE IS THE KICKER.."if it doesn't work out can I meet you we have so much in common" WOW...what nerve!
So all in all.....you will win more by playing the lottery..or better yet go to Vegas and play the slots!
All the advertising is so promising, but don"t waste your money donate it to the homeless shelter instead..at least your hard earned money will do some good.
E- from Toronto
You can't modify your profile personally in any way (no comments about me etc..)
I had many matches but playing email tag took a enormous amount of time and left me just hanging.
I did NOT meet anyone in person and just got tired of waiting waiting waiting for replies.
I will NEVER recommend this site!!!!!!
I agree with what you say 110%. The matches are not there. I only contact ladies whom I can see have viewed me. And that I about 2 per week. So only around 7% of people are there. But even if they view you they have to be a paid up member, otherwise you can contact them but they cannot contact you unless they pay. You can get aroud this by sending a message with your email address.
When I paid my fee with my credit card, I recieved confirmation of payment on my e-mail and I try to log in back to my account.
I can not do it any more ! It says my account has been closed by e-harmony ! well, just after I have made payment by credit card ? It does not seem to look well ! I have e-mailed them a few times, but so far I hear nothing !
I would NOT recommend this site. Part of the problem is the huge numbers of members. You will just "disappear" in the masses. Save your money and join another site.