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Welcome to Dating Sites Reviews Sunday, May 19 2013 @ 10:06 PM

eHarmony Review (eHarmony.com)

eHarmony Review

Average: 3.1 / 5 (by 98 Users) for eHarmony   view button add button
eHarmony (eHarmony.com)

Welcome to one of the most in-depth dating services on the Internet: eHarmony. eHarmony claims to be responsible for 542 marriages every day in the United States, making it one of the most popular destinations for marriage-minded singles on the Web. The site also calls itself “the first relationship service to use relationship science” to develop its compatibility matching and marriage profiles.

What makes eHarmony so unique? In the late 90's, after 35 years practicing as a clinical psychologist and counseling married couples, Dr. Neil Clark Warren believed that there was a better way to find love than leaving it up to chance. His revelation lead to the birth of the site and the creation of eHarmony’s famous matching system. The system is based on a complex matching method developed through extensive testing of married individuals. It’s so innovative, in fact, that the system was even granted a US Patent.

Here is a good video that helps explain how eHarmony matching works and a little of their history as a dating service:

After joining the site, every member must take the time to fill out an in-depth and rigorously defined profile, then every match is screened for compatibility. eHarmony cuts out the hours wasted searching through dead-end profiles on other dating sites by showing users only the matches that demonstrate compatibility with your profile. Using the site’s Matching Model, 99.7% of incompatible members are eliminated. If you’re looking for a serious relationship, it doesn’t get any better.

To get started on eHarmony, users are asked to complete a comprehensive Relationship Questionnaire. The results are compiled into a detailed Personality Profile, and used to provide personal insight and enable the site to find compatible matches for you. The questions create a clear picture of who you are and what you’re looking for, going above and beyond what most dating sites do.

After setting up profile, users can upload a photo and answer more questions to build their profile. A picture is not required, but it is encouraged to increase the response rate of your profile. To protect your privacy, only your matches can see your photos. Once the profile is active, the matching process is safely in the hands of eHarmony’s patented Compatibility Matching System, which provides daily matches based on the potential for deep connection and long-term compatibility.

eHarmony allows anyone to sign up for a free account, but features are limited for unpaid users. All members set up a Personality Profile, receive new matches daily, and can view their matches’ profiles. Paid subscribers can send and receive unlimited messages, view unlimited photos, see when their matches are logged in, see who has viewed their profiles, and have full access to the eHarmony mobile apps.

If you’re looking for convenience, eHarmony offers applications for iPhone, iPod Touch, iPad, and Android. The apps include all the important functionality of the main site, allowing users to: register, take the relationship questionnaire, see new matches, send icebreakers and eHarmony Mail, update your profile, upload photos, archive matches, and more. Other premium services can be used for additional fees, like Secure Call (a private, secure way to talk one-on-one over the phone without revealing your phone number), RelyID (an ID verification service), and the Premium Personality Profile (an expanded version of the standard Personality Profile).

In addition to the singles matching service, eHarmony operates eHarmony Labs, a relationship research facility, and publishes eHarmony Advice, a growing relationship advice site. The advice site is continuously updated with helpful blog posts and success stories, while eHarmony Labs conducts research for product development, peer review, and academic publication.

eHarmony has also been a tremendous success here on Dating Sites Reviews, where it won the 2010 Top Pick award for Match System and the Single’s Choice award. eHarmony reprised its success in 2011 and 2012, earning the same awards for a third year in a row, and added a new award for innovation to its impressive collection of honors.

flag_canada If you are from Canada and wish to try out this online dating site, visit eHarmony.ca. It is the exact same service as eHarmony.com, with the only exception being, the members live in Canada

flag_uk Singles from the United Kingdom who wish to try out this matchmaking service, need to visit eHarmony UK. It works very similar to the American dating site. Here is our eHarmony UK review.

flag_australia Australian singles need to visit eHarmony AU to receive the best eHarmony experience tailored to them.

Current Promotions

Awards this online dating site has won.Awards

CurrentPast
2012 Dating Sites Reviews Single's Choice Award - Silver 2012 Dating Sites Reviews Choice Awards - Match System 2011 Dating Sites Reviews Single's Choice Award - Silver 2011 Dating Sites Reviews Choice Awards - Innovative 2011 Dating Sites Reviews Choice Awards - Match System
Note: See this page for a full list of past awards

The best features for singles of this online dating site Positive Features

  • Very detailed matching model based on 29 key dimensions that predict relationship success and examine 10 areas vital to your happiness and a fulfilling marriage
  • Ideal for those who are serious about marriage or a long-term relationship
  • No more endless searching—you are shown only the members who match your profile

The worst features for singles of this online dating site Negative Features

  • More expensive than many dating sites
  • eHarmony presents matches based on the profile you create - you can't perform your own searches
  • You can only communicate with other single members who have paid for a subscription (unless it is a free communication weekend, these happen about once a month)
The online dating site at a glance. At a Glance Online dating site members reviews and ratings. Average User Reviews & Ratings
Dating Site:eHarmony.com
Members:25,000,000
Cost per Month:From $19.95 / month
Membership Types:Free - Basic
Paid

Other related online dating categories. Related Categories
Million Plus Members
Religious Dating
Mobile Phone Dating
Popular Match Systems
Professional Dating
Australia Dating
Canadian Dating
2007 Awards
2008 Awards
2009 Awards
2010 Awards
2011 Awards
2012 Awards



Free Membership
  • Yes (Unlimited time)
  • Included:
    • Create a Personality Profile
    • The Personality Profile is very detailed. The main topics of the profile are:
      • My name and relationship type
      • Self descriptions (describe your physical appearance)
      • Personal characteristics (e.g. religion)
      • About you (indicate how well a series of statements describes you, like “I get stressed out easily” or “I often make others feel good”)
      • Self descriptions, con’t (rate how well words describe you, like “introverted” or “ambitious”)
      • Personal characteristics (indicate how well statements like “I enjoy a good joke” describe you)
      • About your feelings (rate your feelings, such as happy, tired or hopeful)
      • Relationship orientation (rate how strongly you agree with statements like “It is difficult for me to let people get emotionally close to me” and “It is important to me to have close friends in my life”)
      • Import qualities (rating of importance of partner’s qualities)
      • About your personality (true and false questions)
      • Your personal interests (rating of interests like biking or astrology)
      • Living skills (indicate how skilled you are at things like “socializing” and “resolving conflict”)
      • Communication style
      • Matching information (basic info like “How much do you smoke?” and “How much do you drink?”)
      • Other general info
      • Attitudes and opinions (respond to sentences like “I am a delight to be around”)
    • Reviewing your matches profiles
  • Not included:
    • Communicating with members
Costs
  • More than other online dating sites, but offers a much more in-depth compatibility match
  • Membership fees last confirmed May 24, 2012. Always check with eHarmony for the most current pricing
  • eHarmony Memberships (3 types):
    • Basic Plan:
      • View match photos
      • Request photos from matches
      • See who’s viewed your profile
      • See when your matches last logged in
      • Send/receive communication requests
      • Subscription prices in USD:
        • 1 month for $59.95
        • 3 months for $39.95 a month. Billed in one instalment of $119.85 - 33% savings
        • 6 months for $29.95 a month. Billed in one instalment of $179.70 - 50% savings
        • 12 months for $19.95 a month. Billed in one instalment of $239.40 - best value with 67% savings
    • Total Connect Plan:
      • Includes all of the Basic Plan features
      • Includes Premium Personality Profile (extended Personality Profile)
      • Includes RelyID (get you membership information verified)
      • Includes Secure Call (make anonymous voice calls to eHarmony members from your own phone)
      • Subscription prices in USD:
        • 3 months for $44.95 a month. Billed in one instalment of $134.85
        • 6 months for $33.95 a month. Billed in one instalment of $203.70
        • 12 months for $23.95 a month. Billed in one instalment of $287.40
    • PREMIER Plan:
      • Guarantee: eHarmony will extend your membership for an additional 12 months if needed, no questions asked.
      • All matches can see your full profile and photos, and can communicate with you
      • Can pause account for up to 3 months
      • Profile Advisor personal consultation ($99.95 value)
      • Can call the PREMIER team at any time to personalize the matching experience further
      • eHarmony Secure Check: become more confident in a match by requesting a review of their name, age, and criminal background for up to 3 matches
      • RelyID: confirm your identity so your matches feel confident around you
      • Secure Call: talk to matches on the phone safely and securely without exchanging phone numbers
      • Subscription prices in USD:
        • $41.95 per month for 12 months. Billed in one installment of $503.40
  • eHarmony additional paid features
    • Premium Personality Profile
      • An extended version of your Personality Profile with 15 additional aspects of personality (see Story).
      • Costs $19.99 for the entire subscription term (1, 3, 6 or 12 months)
    • RelyID
      • Allows members to see that your name, address and age are verified. RelyID verifies this information by cross-checking the information that you enter with various consumer and business databases
      • Costs $5.95 for the entire subscription term (1, 3, 6 or 12 months)
    • eHarmony Secure Call
      • A private and secure way to talk one-on-one with your eHarmony matches over the phone without revealing your phone number. This allows you to enjoy the safety and security of getting to know your matches without having to disclose your personal contact information. You can use your work, home or mobile number to make and receive calls at any time
      • Costs (USD):
        • 1 Month for $7.95
        • 3 Months for $5.95 a month. Billed in one instalment of $17.85
        • 6 Months for $5.95 a month. Billed in one instalment of $35.70
        • 12 Months for $5.95 a month. Billed in one instalment of $71.40
  • eHarmony Access
    • Allows you to keep some benefits of a paid full membership after your subscription expires
    • Not available to all members yet
    • Allows you to still view photos, receive matches and send icebreakers
    • If you choose this option when canceling your full membership you will then be charged a much smaller monthly fee
  • Most eHarmony subscription plans are billed in one installment. The 12-month plans have an option be billed in 3 installments
  • eHarmony accepts Visa, MasterCard, American Express and Discover cards, as well as debit cards that feature either the Visa or MasterCard logo
  • eHarmony also accepts PayPal and Bill Me Later, which are secure and convenient global online payment systems
  • eHarmony US subscription prices are similar to both Canada, United Kingdom and Australia when you take the exchange rate into consideration
Relationship Types
  • Straight
Relationship Status
  • Single
  • Divorced
  • Widowed
Looking For
  • Dating
  • Long-Term
  • Marriage
Regions
  • United States
  • Canada
  • Australia
  • Brazil
Languages
  • English
Viewing & Communication Tools
  • Photos
  • Profile
  • Mobile apps available for iPhone, iPod Touch, iPad, and Android. The app can be used to:
    • Register
    • Take a slimmed down version of the Relationship Questionnaire
    • See new Matches
    • Review Match updates
    • Subscribe
    • Send Icebreakers
    • Use Guided Communication
    • Send eHarmony Mail
    • Update your My Profile page
    • Upload and update photos, from Facebook or directly from your device
    • View the Personality Profile
    • View Premium Personality Profile
    • Close and Archive Matches
  • Matching Model
    • Eliminates 99.7% of people who are not right for you
    • Provides matches who are truly compatible, based on the 29 key dimensions that predict relationship success
Search By
  • Matching Model (see above point)
  • Match Settings
    • Can be modified to change your match results
    • Some of the settings that can be changed include distance, ethnicity, religion, smoking, drinking and children
Other Info
  • Items of Note:
    • Can only view Members that fall with in the Matching Model (no random searching)
    • There is no way to tell if a match can communicate with you or not (meaning if the person is a subscriber). This is not an issue for PREMIER Plan subscribers since all members can communicate with them
    • You can't tell how long a match has been a member
  • eHarmony is mentioned very positively in many articles, including an article on Internet dating sites in the New York Times newspaper

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Disclaimer:
While we make every effort to ensure the accuracy and reliability of our information at DatingSitesReviews.com we shall not be held responsible for any discrepancy. There is a possibility that the information provided here is outdated or wrong, please check with the service directly for the most recent information. As always you should read your terms of service before signing up to any online service.

Last Updated: Wednesday, May 15 2013 @ 04:28 PM|Hits: 314,582 View Printable Version

The following comments are owned by whomever posted them. This site is not responsible for what they say.

  • e harmony
  • Authored by:Cat on Sunday, April 21 2013 @ 10:52 AM
I am not sure what you are talking about. A full year at e harmony is only about 20 bucks a month which is just over 200 dollars. It is even cheaper if you find a coupon.

I just broke up with my last boyfriend of 5 years that I had met on e harmony. I plan on joining again in a few weeks once he has moved out of the house.
  • eHarmony Review (eHarmony.com)
  • Authored by:Anonymous on Sunday, April 07 2013 @ 10:43 PM
I signed up for e-harmony several years ago.. Crock of *censored*.. no matches unless you pay.. and then they wanted well over $300 a year.. Have a friend who is a current member.. all she gets is *censored*.. *censored* looking for sex.. not any good.. .. I give it 5 red stars, and 204 thumbs down..
  • eHarmony.com
  • Authored by:Anonymous on Wednesday, April 03 2013 @ 10:51 AM
It is hard for me to judge eHarmony at the moment. I have been online since February and I have had some really good weeks and then a week will come by and it is like a ghost town. I have closed a few matches near the beginning when I was much more picky which I think I may reopen. I hope the people I was talking to will understand why I have reopened the communication.

I wish my experience was more leveled with not so many highs and lows but so far it is still the best dating site I have used.
  • eHarmony Review (eHarmony.com)
  • Authored by:Anonymous on Thursday, January 31 2013 @ 07:15 AM
Eharmony is great.
  • eHarmony Review (eHarmony.com)
  • Authored by:Anonymous on Thursday, January 03 2013 @ 07:10 PM
I was on Eharmony about 8 years ago, was not worth it. A very frustrating system, where your first contacts back and forth are answers to questions provided by Eharmony., not actual email communications. At any time in the process, either party can click a button, and *poof* , they're gone. So you're looking at a pic of an attractive girl/guy, wishing you could just get an email chat going and instead you're playing this silly question/answer game, and suddenly they've dropped you and you don't know why.

It's a very empty feeling when suddenly the person is gone, especially when you've gotten to the email stage and perhaps they took something the wrong way. There was one persistent local woman who kept badgering me (she had no photo in her ad) until I finally cut off communication with her. Apparently she contacted Eharmony begging them to let her communicate with me again because a week letter I got an email from the site saying this person wanted to re-establish contact! So I figured what the heck and finally insisted on seeing a photo... and forgive me, but she was hideous!
  • eHarmony Review (eHarmony.com)
  • Authored by:Kim-Down Under on Thursday, January 10 2013 @ 11:30 PM
A heart felt thank you to everyone who has posted here and explained the issues and con's with eH. Funny (well not really) that the Pro's are only on TV ad's!

I feel like I can speak for everyone here but know I can only speak for myself.

We all want to find someone really special. We all have hopes of finding that person. And we all have feelings that can obviously be played around with (well, especially with) 3rd party governance.

I have been divorced for 11 years and only had 1 relationship for 9 months that ended about 3 months back. So very unfortunate for me because I would have given her the world in return for just one thing.... her unconditional love. But I guess it wasn't meant to be. So I had been considering "advertised" dating sites.

My heart felt appreciation to all who have expressed their pains and frustrations and helped me with my decision NOT to proceed with eH.
I am a very gentle loving guy, and would hate to give any lady hope of any type of relationship that can easily be mishandled by a third party. It sounded like a good idea at the time, but that's advertising for you. They tell you what you need, they don't ask you. And you only (well generally) advertise if you have something to SELL. In other words YOU ARE OUT TO MAKE MONEY REGARDLESS OF EMOTIONS OR FEELINGS. After all IT IS A BUSINESS. And by the sounds of it, unfortunately, one without ethics of human feelings.
I wouldn't know how to live with myself knowing I may have given someone that wonderful feeling of hope and joy that all our hearts seek and it turned out to be manipulated, misleading and false promising by an intervening 3rd party out for just one thing. It seems to be the way of the world now... Pay up front and then look at the menu.

Humbly, I guess I am lucky. I've learnt from your misfortunes and I hope WE ALL FIND what what WE ALL NEED... eventually.
Good luck, Kim.
  • eHarmony Review (eHarmony.com)
  • Authored by:Anonymous on Saturday, December 15 2012 @ 07:19 PM
I too have been disappointed. Most matches are miles and miles away. The one man I dated for any length of time was a "Free" trowler and was not divorced as he claimed. On eHarmony the matches are few and they seem to be inactive for the most part. I do not think it is worth the money.
  • eHarmony Review (eHarmony.com)
  • Authored by:Anonymous on Thursday, December 27 2012 @ 09:07 PM
I agree with everyone. I was on eharmony for a year and i was always waiting for my matches to answer my first questions. But they never did. So i let my subscription expire. It's been two years and i still get matches in my inbox, and i have since learned that even with an expired subscription, you still recived matches , and your matches can still send you questions, of which you get notified but cannot answer. This leads me to believe that all the matches you are getting are from folks whose membership has expired. They see you, they talk to you, but you don't see what they are saying, and neither can you respond. It's a total waste of time. Be ware!
  • eHarmony Review (eHarmony.com)
  • Authored by:Anonymous on Thursday, February 18 2010 @ 12:59 PM

I found that almost all the profiles that I was sent / matched with,  lived at least 160 miles away as the 'distance' didn't take into account the Bristol Channel !!  I live on the coast near Swansea so the 60 mile radius I thought provided a tidy area actually caught profiles from people in Devon, Taunton etc which I felt was just too far to travel.  Are there no potential dates in Wales ?

 

  • eHarmony location
  • Authored by:Marion on Wednesday, December 05 2012 @ 12:00 PM
It sounds like you are in the UK. In the United States I didn’t have any problems getting matched with people in my city (New York). Of the 5 people I have dating they all lived within a half hour of me walking. I found eHarmony to be a fun experience which allowed me to meet the person I am currently dating.
  • eHarmony Review (eHarmony.com)
  • Authored by:Anonymous on Thursday, January 28 2010 @ 04:07 PM

I joined eHarmony about 10 months ago. I (finally) met somebody on there about 2 weeks before my subscription was ending. We actually had a lot in common, which surprised me because she was the only person that I actually had contact with on the site. We dated for about 4 months, but I ended it because she was nothing like what her profile said. I'm not sure if this was the compatability that I thought eHarmony was going to help me out with. I suppose it could have just been her. But I don't think I would recomend this site to anybody. Lot's of money for nothing. By the sounds of it, I got lucky in even meeting a person from the site.

  • eHarmony Review (eHarmony.com)
  • Authored by:Anonymous on Saturday, January 30 2010 @ 10:53 PM

I just read everysingle post on here - and although infuriating, I am a little glad to see a lot of people have had the same experience! eharmony is a waste of money, I find as a women, the men seem to be lacking any kind of forwardness. Lots of 'guided communication'  but then when it came to real emails - nothing. So far (4 months) NO men have had any follow through. I use Lavalife instead, it is so much better, faster and realistic. I can't cancel eharmony of course, so i'll keep trying until my time is up... 

  • Dated MARRIED eHarm User
  • Authored by:Anonymous on Sunday, December 20 2009 @ 06:25 PM
I went through the process and was both hopeful and patient. Only was matched with one person who really "struck me" as someone I might be both intellectually and personality-compatible with...dated him for six months. We're both busy execs, so we didn't move quickly. But, feelings get involved during 3x weekly phone calls, emails, face-to-face lunches, etc. 2nd time in bed six months in, realized for sure that he is married - like, actively living with the spouse married, NOT separated. We're both at CEO level in our companies, so I hadn't really had time to pinpoint all of the indicators of this, as being too busy to find someone to date was the reason I turned to eHarm in the first place. I had also wanted a means of dating that would be based upon who I am inside versus exterior-based "shopping" for dates, as I attract really ridiculous men based on my "blonde girlie" looks. So, this is what I get? I confronted him about it, he of course denied. Did my research. Yes, actively married with three daughters. Everyone living in the same house...how cute. Ran into his family at my local grocery store, had to pretend I was "nobody."

I contacted eHarm and they told me, "prove it." I provided the paper trail, his bios and info from online, etc...trust me, I had to work hard to ensure I was right (I'm a media reporter...did real research, for sure). They refused to pull him out of circulation and instead kicked me off, permanently. I'm totally banned, as is my credit card. I demanded reimbursement...they refused, even though my time and money were severely wasted. Their customer service was the WORST and they were more concerned with keeping it quiet than fixing my situation by providing any kind of recourse. They flat-out did not care...why? He was a one year subscriber, I was a 3-month subscriber. I know this, as he had told me and confirmed he receives the magazine or whatever.

REALLY DISGUSTED. It was the typical scenario of blaming the victim.

PS: Karma does catch up to these losers, though (the guy I dated)...his corporate stock crashed and company went out of biz in a big scandal. I'll consider that my payback and I am hopeful now he can't afford eHarm's fees anymore. That's what someone who cheats others gets: a Karma slap.
  • Dated MARRIED eHarm User
  • Authored by:Anonymous on Wednesday, January 30 2013 @ 12:21 AM
I would have told his wife when you saw them in the grocery store. Or played dumb and said, I didn't know you were married! you should have told me on our last date! Glad karma got him!
  • Dated MARRIED eHarm User
  • Authored by:Anonymous on Sunday, December 27 2009 @ 05:56 PM

Would you like to hook up then since your free at the moment?  :p

  • eHarmony for a year
  • Authored by:Anonymous on Friday, December 04 2009 @ 01:44 PM

I joined eHarmony for a year. My observations:

  • I got eight new matches every morning. For the first month or two, the matches were all local. However, despite saying I only wanted matches within 60 miles, soon almost all of the matches were from further and further away (hundreds of miles).
  • They called this "flexible matching", so I turned "flexible matching" off. That didn't stop the distant matching, and I even got an offer from eHarmony of a free coupon on southwest Airlines if I would increase my distance criteria (I didn't). Long distance matches may seem romantic, but they aren't very practical, and are fraught with some danger.
  • As a result, even though I was not seeing anyone, for the last six months of membership (except at the very end), I had "receive matches" turned off.
  • A few days before my one year membership expired, I logged in again, and turned "receive matches" back on, to see if anything had changed. It hadn't.
  • I am pretty sure that I had previously clicked on "no auto renewal", as I strongly disbelieve in such renewals. On the anniversary date, I expected my account to be "blocked". Instead, I was notified that it had been renewed. I IMMEDIATELY canceled the account online, AND I made sure that I did not attempt to access the account, so as to not give eHarmony any excuse that I was still using the service. I received an eMail saying I had to call a telephone number to cancel the account. Excuse me, eHarmony, but you are not Hitler, and I don't have to subject myself to a sales pitch, argument, or anything else to cancel the account: once you have received proper notice (as acknowledged by their eMail response), that's all I have to do. Anyway, I contacted my credit card company to block the renewal. Normally they ask for a reason, but in this case they didn't; they just accepted the chargeback. Apparently they have had prior dealings with eHarmony and auto-renewal practices (or they know the law). Two days later, eHarmony attempted the charge, which was blocked.
  • About six months later, when eHarmony was advertising a "free weekend", I attempted to log in out of curiosity, but received a message that my account was blocked due to "non-payment". Ok, eHarmony, so you want to carry a grudge. Well, two can play that game; we both have to live by our reputations.

I fault eHarmony for ethics on two counts:

  • Sending distant matches, despite my clear distance criteria. Apparently they "know what's best for you".
  • Auto-renewal. I'm a member of several organizations that offer online services and auto-renewals, and they all (with the exception of the dating services) make you manually select "auto-renewal". This is called "opt-in", and (due unethical eMail marketing practices in the past), has become the only accepted ethical renewal practice. Requiring someone to "opt-out" is considered poor business practice.
  • Oops
  • Authored by:Anonymous on Friday, December 04 2009 @ 12:41 PM
I visited "www.IdoNOTwantKids.com" and left after three seconds, due to profane audio in the flash video.
  • It does NOT help CHILDFREE people
  • Authored by:Anonymous on Thursday, November 19 2009 @ 04:32 PM
I do NOT want kids. Nonetheless, Eharmony constantly matched me with people that had kids. I event contacted them. Here is their email that I am quoting:

--
This means that you will not receive matches that have children living full-time in their home based on the answers they had supplied us in the Relationship Questionnaire.

This, however, will not prevent you from possibly receiving matches that may have children living with them on a part-time basis (weekends only, every other week, etc.) or children that are over the age of 18. Currently, we do not have a specific setting that will match you only with members who have never had children or currently do not have children.
--

But I have good news for the CHILDFREE:


The world's only 100% free CHILDFREE dating site for the select few that do NOT have or want kids:

www.IdoNOTwantKids.com

Child free dating. Instant full membership. No games.

( Just my way of trying to find, and helping others like me, find someone on this planet that does NOT have or want kids. )

  • Eharmony is horrible!
  • Authored by:Anonymous on Tuesday, September 22 2009 @ 09:52 AM
I could not agree more with everyone's posts. The worst part of eharmony for me is their "guided communication" process that is time-consuming, unnatural, and takes the fun right out of learning about someone new. It also teaches people to hide behind their computers, string you along through all the guided steps, and then drop you once you hit the part where you can openly email or in other words the part where you're suppose to get serious about actually meeting up. I found on e-Harmony the only thing I was developing a relationship with was my computer and myself after answering endless amount of questions! Save your time and money and go on a dating site that allows you to pick your own matches, ask your own questions, and where people are more willing to meet in person and see if there really is a connection as oppose to hiding behind their computers and endless amount of Q&A.
  • BEWARE OF EHARMONY!!
  • Authored by:Anonymous on Tuesday, August 25 2009 @ 01:43 AM
Do not subscribe to this site.. it is moneysucker site as when you first subcribe, you dont have the choice to select as one time payer by credit card. They made you register your credit card payment with the mandatory auto-renewal option. Thereafter if you not really careful, they auto renew your subscription without giving you any prior notice. When you call and inquire, they will tell you that there is no refund.
The terms and conditions stated in the website are very ambiguous. There is a 3 days cancellation policy which stated that upon agreement executed, there is a 3 days grace period refund but they never explicitly tell you that this does not apply to renewal agreement.
So i think this is business scam. They know once you try, you may find out that the site sucks, then if you choose to cancel, they can still con you for another month of subscription fee. This is not ethical at all.
Majoritry of business terms and conditions have the refund policy for renewal customer. This company does not have one "purposely" and they try to play with the "unspoken" clause.
DO NOT ENROLL, I TRY IT FOR THE TRIAL OFFER AND THEY DO NOT HAVE ENOUGH MEMBERS TO FEED THE BUSINESS, SO WHEN PEOPLE DECIDE TO LEAVE AFTER TRIAL PERIOD; THEY TRY TO EARN EXTRA CASH FROM THIS RENEWAL HIDDEN GAME!! I FORCED TO PAY EXTRA 30 BUCKS TO SUPPORT THIER BIZ, SO I URGE EVERYONE DONT WASTE YOUR MONEY THERE...
  • Worst Dating Site EVER
  • Authored by:Anonymous on Friday, August 07 2009 @ 02:14 PM
Please DON'T waste your money on eHarmony. I paid for 3 months because people advised if I was serious about finding someone, I should try a paid site that actually tries to match you with someone you'd be interested in. So I gave it a try, and let's just say that out 244 "supposed matches," I never met even one guy. I e-mailed with 2 guys total who ended up closing my match before we even got to a first date. This is like the last resting place for the socially awkward to find each other. Since I don't actually fit that bill, I was too "outgoing" for these people. Again, please DON'T waste your time or money on this site. Go use that money and treat yourself to a nice massage or weekend trip. You'll feel much better. ;)
  • EH is UNFAIR with auto-renewals
  • Authored by:Anonymous on Friday, July 17 2009 @ 05:00 PM
Subscription renews 24h before the current one expires and there is no easy way to cancel the auto-renewal charge.

Extremely unfair!!!

I was able to find their phone # on better business bureau site bbb.org and only after I said that I will post a complaint they did agree to cancel my subscription - two days before the new subscription was going to start!
  • eHarmony=Total waste of time and money
  • Authored by:Anonymous on Thursday, July 16 2009 @ 06:43 AM
eHarmony takes your money and feeds you prospects based only on their personality test. No real regard for physical preferences (yes, they are important) or distance (sorry, 100 miles for the number of dates it would require to form a real relationship is pretty much unreasonable). There is no way before paying for this service to know if they really have an adequate database in your "neighborhood" to provide a range of potential matches. The process to get to the point where you can correspond freely is filled with dumb questions and canned "requirements" that felt totally useless. When I did get to the point where I could send an email, I knew less about the potential match than on any other website because the profiles posted on this site are much less informative than other sites. How can you possibly expect to feel comfortable in this environment? I cancelled even though I had much time remaining on my prepaid subscription. What a waste!
  • OMG
  • Authored by:Anonymous on Thursday, July 09 2009 @ 11:52 PM
OMG I am so glad all you people posted comments. I agree with so many of you and had similar experiences. After one ok relationship that started on eharmony and ended with a bit of crazy. I joined eharmony again multiple times using the 3month deal and then started thinking I was crazy or butt ugly when all these new matches came in and no one responded to me. Then I realized after sending many emails to eharmony that they match you with people that are not paid members. Oh that is so horrible. I emailed them many times about it and they sent me the same standard reply. Some crap that you could tell was cut and pasted from a customer response document. I hope they get it real soon that it's not cool what they are doing. Anyway good luck to everyone in meeting your true love.
  • Do not join eHarmony!
  • Authored by:Anonymous on Thursday, July 02 2009 @ 12:57 PM
I was a member of eHarmony for one year, and I am extremely disappointed. The personality matching algorithms they use are horrible; I would say that only 2-5% of the matches were even close to compatible with me. Furthermore, they match you with people who have not subscribed. So, you get matches that interest you and you can't communicate with because they are not members. Sure, it makes sense to show new people their potential matches, but I don't understand why they bother to show you matches that you can't communicate with. Also, they hide an auto-renewal feature in the fine print! So when your subscription is finished they auto-renew your account without your consent and steal another $19.95. I called the support and they said "we informed you of the auto-renewal when you singed up." I am sure that I never saw anything regarding auto-renewal. They said the $19.95 was non-refundable; however, they offered a 50% refund and said I would receive it in 2-3 billing cycles, but I doubt that will ever come. Another note, I could not find the customer support phone number on the eHarmony website, but I found it on the by searching on Google (1-800-951-2023). Any business that actively hides it's customer support number or doesn't make it easy to find should be avoided. EHarmony is a poor quality on-line dating site and they are thieves that steal money form you with the non-consented auto-renewal.
  • cost is high
  • Authored by:Anonymous on Monday, June 15 2009 @ 06:50 PM
Glad I read all of these comments. I took their little questionaire twice & believe me I failed. They couldn't match me. ha They didn't ask me anything about what type of music or what I liked or disliked or enjoyed but really crazy stuff. Things that have nothing to do with what or who I am looking for. What a hoax! Now, they keep sending me emails 2-3 a day. Guess I'll just block them. Thanks for all of the input here. I will move on to some other way of looking for a decent man.
  • Some Matches are Just Lures
  • Authored by:Anonymous on Wednesday, June 24 2009 @ 04:56 PM
I originally signed up for a 3 month membership. The first month I received no matches, the second month there were matches that were outside of my parameters, and then the third month there was one perfect match....so I renewed the membership. Shortly thereafter, the match closed communication because they were, "taking a break from dating". I let the second membership end, but went back to the website during a free weekend. Again, the few matches that were delivered did no meet my parameters....until the last day. I guess they expected me to give them more of my hard earned money, but the one match was not that much of a lure. I checked the website today and they still list me as a member, but I haven't used eHarmony for at least 6 months.
  • Some Matches are Just Lures
  • Authored by:Anonymous on Monday, February 15 2010 @ 11:45 PM

Yup'    Its good to hear that "real profiles" can be fake. What they call : Angel profiles.

           Ive had this happen on other sites. Not this one. Im deciding wether to join or not.

           But, I might have e-mailed this "person" a couple of times 2-3 x's Then all of a

           sudden, the person would say : Oh' Ive decided  to stop. Or take a break from dating

            sites for a while.  So its like hmmm'........Why are you answering your mail ? Or

           Better yet.....Why is your profile still up and working. A couple of day's  after the The

            supposed cancelation. And 3rdly why are you on-line to chat???? The next day :(-

            I think all sites have little tricks to keep or recruit members or future one's. And

            I'm glad to hear someone else has that happened to them. I'm not alone. 

          

  • disappointed
  • Authored by:Anonymous on Saturday, April 04 2009 @ 03:04 PM
I agree that some of the 29 dimensions are important, but what about the simple things that are just as important? What kind of music do you listen to? Do you prefer country, hard rock, or classical? Do you prefer to take a ride on a Harley, or a horse. Do you prefer expensive wine, or a cold beer. I'm looking for a country boy that looks good in a pair of jeans and boots. My matches seem to be just the opposite. I also feel I've wasted my money. I had to join to see the photos, but there are others that allow you to see the photos of who's out there before you join. You have to choose 5 things out of 25 (or more), and that's too broad, and doesn't really get down to their personal taste.
  • eHarmony disappoints
  • Authored by:Anonymous on Friday, March 27 2009 @ 09:51 PM
EHarmony has a great idea in trying to find 29 points of compatability between matches, but they then allow the users to blow any chance of the matches working right out of the water by having users write their own public profiles. The public profile is the only one your match sees, and unless you are particularly good at writing and marketing yourself, most of the profiles are either incomplete, ineptly written, or moronic sounding. The personalilty profiles that one labors so long to complete are not made public, so you can't find out what your match is really like. All you get to "see" is whatever they write about themselves. For this reason, you will find that you will want to summarily close almost all the matches you are sent-- no matter how openminded you try to be. It's impossible to get to know anyone through eHarmony's process. Their guided communication system doesn't allow you to ask the questions you really want answered. Heck, you can't even close the match and give a real reason for doing so; instead, you have to select from a list of really stupid "reasons" for closing the match. Save your money. eHarmony isn't worth it-- not even on the free weekends.
  • eHarmony disappoints
  • Authored by:Anonymous on Sunday, May 03 2009 @ 08:33 AM
I was not only disappointed once but twice. During my first time I only went on one date with a guy who admitted that he did prefer 'model types' after all. 2 years later I figured I'd try again. I was not able to retake my personality profile which I completed 2 years before I even joined. A person changes after a divorce. 4 years a lot of personal growth occurs. Anyway, I re-enrolled for another 3 months. Matches were few and far between and for the most part not matches at all. In every case I initiated the first questions. I am fit, called more than attractive yet overweight. My 1st question includes what body type. No one checks 'any' or 'larger'. As was mentioned, the reasons to close a match must be selected from eharmony's list. There is the option 'other' but that can be anything. You should be able to offer the real reason such as 'does not prefer my body type'. I post pictures, most are head shots but there is one that is not. I have often wanted to contact eharmony but there is no way to actually write. I had submitted feed-back when I cancelled but nothing came of it. Just today they asked me to rejoin. If I wanted more information I could click on 'help'. Funny the page could not be displayed. I even went directly to their site. I had this same problem when I tried to redo my personality profile. Just canned FAQ info. It may work but I'm skeptical of all the success stories. I realy thought it was just me but I guess it is not. I'm glad I looked at reviews before I tried again. I must admit I like the premise as I do not have the time nor want to do my own searches with all the e-mailing. Too much like a singles bar. Guess I'll just go for a hike. Alone!
  • waste of time
  • Authored by:Anonymous on Sunday, March 15 2009 @ 12:32 PM
This site promises so much and delivers very little. there are so many matches that don't even bother to start the process or don't even close the match.

I find the funniest thing is when a closed message comes in with" I am taking a break from dating"? what is that all about ..why are you he then I ask myself.

Or then I take the time to answer all the questions back and forth...then thats it, no communication after and you don't meet. I think to myself "what a loser"

Then I had one fellow peruse after some time past with open communication I get " i have started seeing someone else and I want to see where it goes "fine nothing wrong with that...BUT NOW HERE IS THE KICKER.."if it doesn't work out can I meet you we have so much in common" WOW...what nerve!

So all in all.....you will win more by playing the lottery..or better yet go to Vegas and play the slots!
All the advertising is so promising, but don"t waste your money donate it to the homeless shelter instead..at least your hard earned money will do some good.

E- from Toronto
  • Separated need not apply
  • Authored by:Anonymous on Thursday, March 05 2009 @ 02:18 PM
I spent about an hour filling out the eharmony questionnaire, got an "honest" profile, etc., and then was told by eharmony basically "get lost because you're not divorced." I've been separated for three years in an endless ongoing divorce wrangle but no-where in eharmony's ads say someone like me should not even bother applying.
  • Separated need not apply
  • Authored by:Anonymous on Sunday, September 27 2009 @ 06:57 PM
Same just happened to me, what a complete waste of time. I am separated, not divorced, and don't know if I ever will be, it's just not on my agenda. Wish I'd read this before going to all that effort!
  • Your agenda?
  • Authored by:Anonymous on Saturday, December 19 2009 @ 09:14 AM
I guess the members would like to know ''if divorce is on your agenda'' too!
  • Your agenda?
  • Authored by:Anonymous on Sunday, January 06 2013 @ 06:44 PM
You should close all doors before bringing someone new into your life. That person would have to endure the baggage and divorce drama. Why would you want to do that to someone who could apparently be your soul mate?
  • Separated need not apply
  • Authored by:Anonymous on Saturday, May 30 2009 @ 01:41 AM
Yes, agree. I wrote more details, but this stupid website detects 99% of words as 'Spam'.
  • Separated need not apply
  • Authored by:Admin on Saturday, May 30 2009 @ 07:56 AM
From the logs it looks like you were using the word "insurance" which triggered the SPAM filter.
  • Big letdown that cost me time and money!
  • Authored by:Anonymous on Friday, January 09 2009 @ 01:19 PM
I was a member for 2 months on this site.
You can't modify your profile personally in any way (no comments about me etc..)
I had many matches but playing email tag took a enormous amount of time and left me just hanging.
I did NOT meet anyone in person and just got tired of waiting waiting waiting for replies.
I will NEVER recommend this site!!!!!!
  • Big letdown that cost me time and money!
  • Authored by:Anonymous on Friday, December 18 2009 @ 05:45 PM
Total waste of time and money. Plus, tons of frustration. Problem is that both members in a 'match' have to pay to communicate. So, vast majority of 'matches' are members who can't reply, even if you pay and try to contact them. I bet most 'matches' are old profiles that never paid and never will. There are much better sites for spending money or free. Commercials fool too many people... Stay away!!
  • Big letdown that cost me time and money!
  • Authored by:jonfrodo on Friday, February 26 2010 @ 10:09 PM

I agree with what you say 110%. The matches are not there. I only contact ladies whom I can see have viewed me. And that I about 2 per week. So only around 7%  of people are there. But even if they view you they have to be a paid up member, otherwise you can contact them but they cannot contact you unless they pay. You can get aroud this by sending a message with your email address.

  • Big letdown that cost me time and money!
  • Authored by:Anonymous on Wednesday, November 18 2009 @ 05:39 PM
I a female. I have been a free member for about a month, in the end I decided to buy one month memebership. Do you know what happend ?
When I paid my fee with my credit card, I recieved confirmation of payment on my e-mail and I try to log in back to my account.
I can not do it any more ! It says my account has been closed by e-harmony ! well, just after I have made payment by credit card ? It does not seem to look well ! I have e-mailed them a few times, but so far I hear nothing !
  • Big letdown that cost me time and money!
  • Authored by:Anonymous on Thursday, March 26 2009 @ 12:51 AM
I totally agree with what you said. A total waste of money. I too was a member for about 4 months and gotten quite a view matches. But I was usually the one asking the first questions which were usually ignored. So much for compatibility.
I would NOT recommend this site. Part of the problem is the huge numbers of members. You will just "disappear" in the masses. Save your money and join another site.
  • Big letdown that cost me time and money!
  • Authored by:Anonymous on Saturday, April 04 2009 @ 10:21 PM
Yup...agreed. I think what happens a lot is that people abandon their profile without selecting the option to not have matches sent to them (which then removes them from being matched). So what (I'd like to think) happened with me was that I received a bunch of abandoned profiles. I used eharmony a couple of times, three months each time with their 3 for 1 special. Very few dates, nothing resulted from any of them except one, who wasn't good soulmate potential but has turned out to be a really great friend. Oh, and just so you know...my ex-b/f, who I met on Match, is also on eharmony now, but he's in a relationship, so yeah, he's cheating (again!). So don't buy into the garbage that the clientele is more serious about finding the "love of his/her life". Really, it all depends on who is filling out that profile.
  • Big letdown that cost me time and money!
  • Authored by:Anonymous on Wednesday, March 04 2009 @ 12:46 PM
I completely agree with everything you said about eharmony.com! I thought it was me... Thank you for making me feel justified. Wast of time and money.