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 eHarmony Review (eHarmony.com)  

 

eHarmony Review

 
Average: 2.2 / 5 (by 78 Users) for eHarmony  

eHarmony (eHarmony.com) Welcome to one of the most in depth Dating Services on the Internet. eHarmony is based upon a complex matching system developed through extensive testing of married individuals (system was granted a US Patent). One of the requirements for it to work successfully is for participants to take their time and fill in a in depth and rigorously defined profile. Every match is screened for compatibility with you, so you don't have to search through endless profiles. Definitely for people who are looking for a serious relationship.

eHarmony has well over 20 million registered members and have between 10,000 and 15,000 new member signups every day. On average, 236 people who met via eHarmony get married every day as well. This adds up to 43,000 marriages in one year, for the United States. These facts show, eHarmony.com can be an important dating tool for single men and women dedicated to finding love.

Find out more about how eHarmony Matchmaking works from Good Morning America and ABC News (9 mins long) with this video:

flag_canada If you are from Canada and wish to try out this online dating site, visit eHarmony.ca. It is the exact same service as eHarmony.com, with the only exception being, the members live in Canada

flag_uk Singles from the United Kingdom who wish to try out this matchmaking service, need to visit eHarmony UK It works very similar to the American dating site, with the obvious exception being, the members live in Great Britain.

flag_australia Australian singles need to visit eHarmony AU to receive the best eHarmony experience tailored to them.

Current eHarmony.com membership promotions:

Awards this online dating site has won. Awards

2008 Dating Sites Reviews Single's Choice Award - Silver 2008 Dating Sites Reviews Choice Awards - Match System 2007 Dating Sites Reviews Choice Awards - Christian

The best features for singles of this online dating site Positive Features

  • Very detailed matching model based on 29 key dimensions that predict relationship success as well as examines 10 areas vital to your happiness and a fulfilling marriage.
  • For men who are serious about a relationship eHarmony is one of the few sites that have a fair number more women then men.
  • No more endless searching. You are shown just the members that match your profile.

The worst features for singles of this online dating site Negative Features

  • One of the more expensive dating sites.
  • This point can be a positive or a negative depending on the person: They present to you the matches based on your profile you created, you can't perform your own searches.
  • You can only communicate with other single members who have paid for a subscription.
The Online Dating Site at a Glance. At a Glance Online dating site members reviews and ratings. Average User Reviews & Ratings
Dating Site:eHarmony
Members:Over 20 million.
Cost per Month:From $19.95
Free Trial:Yes, but cannot communicate.

Other Related Online Dating Categories. Related Categories
Award Winning Dating
Million Plus Members
Religious Dating
Popular Match Systems
Australia Dating
Canadian Dating
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Overall Rating: 
  Feature Set: 
  Ease of Use: 
  Popularity: 
  Profile Quality: 
  Customer Service: 
  Cost: 
  Matching System: 
  • 78 votes cast  


Free Membership

  • Yes (Unlimited Time)
  • Included:
    • Create a Personality Profile
    • The Profile is very detailed (256 questions) and we have only summarized the main topics of the profile.
      • My Name and Relationship Type
      • Self Descriptions (Rating of personality types like Modest and Lazy)
      • Personal Characteristics (Rating of items describing you like "I enjoy a good joke", and "I tend to either like someone a lot or dislike him a lot")
      • About Your Feelings (Rating of feelings like Happy, Tired, Hopeful)
      • Import Qualities (Rating of importance of partners qualities)
      • Personal Beliefs
      • About Your Personality (True and False questions)
      • Your Personal Interests (Rating of Interests like Biking and Astrology)
      • Living Skills
      • Communication Style
      • Most and Least Like You
      • Family Relationships (Rating of Characteristics in relationships within your Family)
      • General Information (On School, Kids, Income, Career, ethnicity, etc)
    • Reviewing your matches profiles.
  • Not Included:
    • Communicating with Members
Costs
  • More than other online dating sites, but offers a much more in-depth compatibility match.
  • Membership fees last check October 4, 2009. Always check with the dating site for most recent pricing.
  • eHarmony Memberships (2 types):
    • Basic Plan:
      • Send and receive messages from other eHarmony members.
      • FastTrack the communication process by skipping the 4 guided communication steps.
      • Subscription Prices in USD:
        • 1 month for $59.95
        • 3 months for $39.95 a month. Billed in one instalment of $119.85, this is a 33% Savings.
        • 6 months for $29.95 a month. Billed in one instalment of $179.70, this is a 50% Savings.
        • 12 months for $19.95 a month. Billed in one instalment of $239.40, Best Value, save 67% off of the monthly rate.
    • Total Connect Plan:
      • Includes all of the Basic Plan features.
      • Includes Premium Personality Profile (extended Personality Profile).
      • Includes RelyID (Get you membership information verified).
      • Includes Secure Call (make anonymous voice calls to eHarmony members from your own phone).
      • Subscription Prices in USD:
        • 3 months for $44.95 a month. Billed in one instalment of $134.85
        • 6 months for $33.95 a month. Billed in one instalment of $203.70
        • 12 months for $23.95 a month. Billed in one instalment of $287.40
  • eHarmony Additional Paid Features
    • Premium Personality Profile
      • An extended version of your Personality Profile with 15 additional aspects of personality (see Story).
      • Costs $19.99 for the entire subscription term (1, 3, 6 or 12 months).
    • RelyID
      • Allows members to see that your name, address and age are verified. RelyID verifies this information by cross-checking the information that you enter with various consumer and business databases.
      • Costs $5.95 for the entire subscription term (1, 3, 6 or 12 months).
    • eHarmony Secure Call
      • A private and secure way to talk one-on-one with your eHarmony matches over the phone without revealing your phone number. This allows you can enjoy the safety and security of getting to know your matches without having to disclose your personal contact information. You can use your work, home or mobile number to make and receive calls at any time.
      • Costs (USD):
        • 1 Month for $7.95
        • 3 Months for $5.95 a month. Billed in one instalment of $17.85
        • 6 Months for $5.95 a month. Billed in one instalment of $35.70
        • 12 Months for $5.95 a month. Billed in one instalment of $71.40
  • Most eHarmony subscription plans are billed in one installment. The 12 month plans have an option be billed in 3 instalments.
  • They accept Visa, MasterCard, American Express and Discover cards, as well as debit cards that feature either the Visa or MasterCard logo.
  • eHarmony also accepts PayPal and Bill Me Later, which are secure and convenient global online payment systems.
  • eHarmony US subscription prices are similar to both Canada, United Kingdom and Australia when you take the exchange rate into consideration.
Relationship Types
  • Heterosexual
Regions
Viewing & Communication Tools
  • Photos
  • Profile
  • Matching Model
    • Eliminates 99.7% of people who are not right for you
    • Provides matches who are truly compatible based on the 29 key dimensions that predict relationship success.
Search By
  • Matching Model (See above point).
  • Match Settings
    • Can be modified to change your Match results.
    • Some of the settings that can be change include distance, ethnicity, religion, smoking, drinking and children.
Items of Note
  • Can only view Members that fall with in the Matching Model (no random searching).
  • Heterosexuals only.
  • There is no way to tell if a match can communicate with you or not (meaning if the person is a subscriber).
  • You can't tell how long a match has been a member.
Other Info
  • eHarmony is mentioned very positively in a article on Internet Dating Sites in the famed New York Times newspaper.

Click button to become a member for Free!


 

Disclaimer:
While we make every effort to ensure the accuracy and reliability of our information at DatingSitesReviews.com we shall not be held responsible for any discrepancy. There is a possibility that the information provided here is outdated or wrong, please check the dating service for the most recent information. As always you should read your terms of service before signing up to any online dating service.

Last Updated Thursday, February 04 2010 @ 02:10 PM Eastern Standard Time|147,088 Hits View Printable Version

eHarmony Review (eHarmony.com) | 32 comments | Create New Account
The following comments are owned by whomever posted them. This site is not responsible for what they say.
Big letdown that cost me time and money!
Authored by: Anonymous on Friday, January 09 2009 @ 01:19 PM Eastern Standard Time
I was a member for 2 months on this site.
You can't modify your profile personally in any way (no comments about me etc..)
I had many matches but playing email tag took a enormous amount of time and left me just hanging.
I did NOT meet anyone in person and just got tired of waiting waiting waiting for replies.
I will NEVER recommend this site!!!!!!
Big letdown that cost me time and money!
Authored by: Anonymous on Wednesday, March 04 2009 @ 12:46 PM Eastern Standard Time
I completely agree with everything you said about eharmony.com! I thought it was me... Thank you for making me feel justified. Wast of time and money.
Big letdown that cost me time and money!
Authored by: Anonymous on Thursday, March 26 2009 @ 12:51 AM Eastern Daylight Time
I totally agree with what you said. A total waste of money. I too was a member for about 4 months and gotten quite a view matches. But I was usually the one asking the first questions which were usually ignored. So much for compatibility.
I would NOT recommend this site. Part of the problem is the huge numbers of members. You will just "disappear" in the masses. Save your money and join another site.
Big letdown that cost me time and money!
Authored by: Anonymous on Saturday, April 04 2009 @ 10:21 PM Eastern Daylight Time
Yup...agreed. I think what happens a lot is that people abandon their profile without selecting the option to not have matches sent to them (which then removes them from being matched). So what (I'd like to think) happened with me was that I received a bunch of abandoned profiles. I used eharmony a couple of times, three months each time with their 3 for 1 special. Very few dates, nothing resulted from any of them except one, who wasn't good soulmate potential but has turned out to be a really great friend. Oh, and just so you know...my ex-b/f, who I met on Match, is also on eharmony now, but he's in a relationship, so yeah, he's cheating (again!). So don't buy into the garbage that the clientele is more serious about finding the "love of his/her life". Really, it all depends on who is filling out that profile.
Big letdown that cost me time and money!
Authored by: Anonymous on Wednesday, November 18 2009 @ 05:39 PM Eastern Standard Time
I a female. I have been a free member for about a month, in the end I decided to buy one month memebership. Do you know what happend ?
When I paid my fee with my credit card, I recieved confirmation of payment on my e-mail and I try to log in back to my account.
I can not do it any more ! It says my account has been closed by e-harmony ! well, just after I have made payment by credit card ? It does not seem to look well ! I have e-mailed them a few times, but so far I hear nothing !
Big letdown that cost me time and money!
Authored by: Anonymous on Friday, December 18 2009 @ 05:45 PM Eastern Standard Time
Total waste of time and money. Plus, tons of frustration. Problem is that both members in a 'match' have to pay to communicate. So, vast majority of 'matches' are members who can't reply, even if you pay and try to contact them. I bet most 'matches' are old profiles that never paid and never will. There are much better sites for spending money or free. Commercials fool too many people... Stay away!!
Separated need not apply
Authored by: Anonymous on Thursday, March 05 2009 @ 02:18 PM Eastern Standard Time
I spent about an hour filling out the eharmony questionnaire, got an "honest" profile, etc., and then was told by eharmony basically "get lost because you're not divorced." I've been separated for three years in an endless ongoing divorce wrangle but no-where in eharmony's ads say someone like me should not even bother applying.
Separated need not apply
Authored by: Anonymous on Saturday, May 30 2009 @ 01:41 AM Eastern Daylight Time
Yes, agree. I wrote more details, but this stupid website detects 99% of words as 'Spam'.
Separated need not apply
Authored by: Admin on Saturday, May 30 2009 @ 07:56 AM Eastern Daylight Time
From the logs it looks like you were using the word "insurance" which triggered the SPAM filter.
Separated need not apply
Authored by: Anonymous on Sunday, September 27 2009 @ 06:57 PM Eastern Daylight Time
Same just happened to me, what a complete waste of time. I am separated, not divorced, and don't know if I ever will be, it's just not on my agenda. Wish I'd read this before going to all that effort!
Your agenda?
Authored by: Anonymous on Saturday, December 19 2009 @ 09:14 AM Eastern Standard Time
I guess the members would like to know ''if divorce is on your agenda'' too!
waste of time
Authored by: Anonymous on Sunday, March 15 2009 @ 12:32 PM Eastern Daylight Time
This site promises so much and delivers very little. there are so many matches that don't even bother to start the process or don't even close the match.

I find the funniest thing is when a closed message comes in with" I am taking a break from dating"? what is that all about ..why are you he then I ask myself.

Or then I take the time to answer all the questions back and forth...then thats it, no communication after and you don't meet. I think to myself "what a loser"

Then I had one fellow peruse after some time past with open communication I get " i have started seeing someone else and I want to see where it goes "fine nothing wrong with that...BUT NOW HERE IS THE KICKER.."if it doesn't work out can I meet you we have so much in common" WOW...what nerve!

So all in all.....you will win more by playing the lottery..or better yet go to Vegas and play the slots!
All the advertising is so promising, but don"t waste your money donate it to the homeless shelter instead..at least your hard earned money will do some good.

E- from Toronto
eHarmony disappoints
Authored by: Anonymous on Friday, March 27 2009 @ 09:51 PM Eastern Daylight Time
EHarmony has a great idea in trying to find 29 points of compatability between matches, but they then allow the users to blow any chance of the matches working right out of the water by having users write their own public profiles. The public profile is the only one your match sees, and unless you are particularly good at writing and marketing yourself, most of the profiles are either incomplete, ineptly written, or moronic sounding. The personalilty profiles that one labors so long to complete are not made public, so you can't find out what your match is really like. All you get to "see" is whatever they write about themselves. For this reason, you will find that you will want to summarily close almost all the matches you are sent-- no matter how openminded you try to be. It's impossible to get to know anyone through eHarmony's process. Their guided communication system doesn't allow you to ask the questions you really want answered. Heck, you can't even close the match and give a real reason for doing so; instead, you have to select from a list of really stupid "reasons" for closing the match. Save your money. eHarmony isn't worth it-- not even on the free weekends.
eHarmony disappoints
Authored by: Anonymous on Sunday, May 03 2009 @ 08:33 AM Eastern Daylight Time
I was not only disappointed once but twice. During my first time I only went on one date with a guy who admitted that he did prefer 'model types' after all. 2 years later I figured I'd try again. I was not able to retake my personality profile which I completed 2 years before I even joined. A person changes after a divorce. 4 years a lot of personal growth occurs. Anyway, I re-enrolled for another 3 months. Matches were few and far between and for the most part not matches at all. In every case I initiated the first questions. I am fit, called more than attractive yet overweight. My 1st question includes what body type. No one checks 'any' or 'larger'. As was mentioned, the reasons to close a match must be selected from eharmony's list. There is the option 'other' but that can be anything. You should be able to offer the real reason such as 'does not prefer my body type'. I post pictures, most are head shots but there is one that is not. I have often wanted to contact eharmony but there is no way to actually write. I had submitted feed-back when I cancelled but nothing came of it. Just today they asked me to rejoin. If I wanted more information I could click on 'help'. Funny the page could not be displayed. I even went directly to their site. I had this same problem when I tried to redo my personality profile. Just canned FAQ info. It may work but I'm skeptical of all the success stories. I realy thought it was just me but I guess it is not. I'm glad I looked at reviews before I tried again. I must admit I like the premise as I do not have the time nor want to do my own searches with all the e-mailing. Too much like a singles bar. Guess I'll just go for a hike. Alone!
disappointed
Authored by: Anonymous on Saturday, April 04 2009 @ 03:04 PM Eastern Daylight Time
I agree that some of the 29 dimensions are important, but what about the simple things that are just as important? What kind of music do you listen to? Do you prefer country, hard rock, or classical? Do you prefer to take a ride on a Harley, or a horse. Do you prefer expensive wine, or a cold beer. I'm looking for a country boy that looks good in a pair of jeans and boots. My matches seem to be just the opposite. I also feel I've wasted my money. I had to join to see the photos, but there are others that allow you to see the photos of who's out there before you join. You have to choose 5 things out of 25 (or more), and that's too broad, and doesn't really get down to their personal taste.
cost is high
Authored by: Anonymous on Monday, June 15 2009 @ 06:50 PM Eastern Daylight Time
Glad I read all of these comments. I took their little questionaire twice & believe me I failed. They couldn't match me. ha They didn't ask me anything about what type of music or what I liked or disliked or enjoyed but really crazy stuff. Things that have nothing to do with what or who I am looking for. What a hoax! Now, they keep sending me emails 2-3 a day. Guess I'll just block them. Thanks for all of the input here. I will move on to some other way of looking for a decent man.
Some Matches are Just Lures
Authored by: Anonymous on Wednesday, June 24 2009 @ 04:56 PM Eastern Daylight Time
I originally signed up for a 3 month membership. The first month I received no matches, the second month there were matches that were outside of my parameters, and then the third month there was one perfect match....so I renewed the membership. Shortly thereafter, the match closed communication because they were, "taking a break from dating". I let the second membership end, but went back to the website during a free weekend. Again, the few matches that were delivered did no meet my parameters....until the last day. I guess they expected me to give them more of my hard earned money, but the one match was not that much of a lure. I checked the website today and they still list me as a member, but I haven't used eHarmony for at least 6 months.
total scam
Authored by: Anonymous on Monday, June 29 2009 @ 08:48 PM Eastern Daylight Time
eharmony was total waste of money the match i did meet where total opposites of me nothing common even thou match with them. Other match u try to communicate with never respond to you request. And most pics look like are they are photos bought from other sites.
Do not join eHarmony!
Authored by: Anonymous on Thursday, July 02 2009 @ 12:57 PM Eastern Daylight Time
I was a member of eHarmony for one year, and I am extremely disappointed. The personality matching algorithms they use are horrible; I would say that only 2-5% of the matches were even close to compatible with me. Furthermore, they match you with people who have not subscribed. So, you get matches that interest you and you can't communicate with because they are not members. Sure, it makes sense to show new people their potential matches, but I don't understand why they bother to show you matches that you can't communicate with. Also, they hide an auto-renewal feature in the fine print! So when your subscription is finished they auto-renew your account without your consent and steal another $19.95. I called the support and they said "we informed you of the auto-renewal when you singed up." I am sure that I never saw anything regarding auto-renewal. They said the $19.95 was non-refundable; however, they offered a 50% refund and said I would receive it in 2-3 billing cycles, but I doubt that will ever come. Another note, I could not find the customer support phone number on the eHarmony website, but I found it on the by searching on Google (1-800-951-2023). Any business that actively hides it's customer support number or doesn't make it easy to find should be avoided. EHarmony is a poor quality on-line dating site and they are thieves that steal money form you with the non-consented auto-renewal.
OMG
Authored by: Anonymous on Thursday, July 09 2009 @ 11:52 PM Eastern Daylight Time
OMG I am so glad all you people posted comments. I agree with so many of you and had similar experiences. After one ok relationship that started on eharmony and ended with a bit of crazy. I joined eharmony again multiple times using the 3month deal and then started thinking I was crazy or butt ugly when all these new matches came in and no one responded to me. Then I realized after sending many emails to eharmony that they match you with people that are not paid members. Oh that is so horrible. I emailed them many times about it and they sent me the same standard reply. Some crap that you could tell was cut and pasted from a customer response document. I hope they get it real soon that it's not cool what they are doing. Anyway good luck to everyone in meeting your true love.
eHarmony=Total waste of time and money
Authored by: Anonymous on Thursday, July 16 2009 @ 06:43 AM Eastern Daylight Time
eHarmony takes your money and feeds you prospects based only on their personality test. No real regard for physical preferences (yes, they are important) or distance (sorry, 100 miles for the number of dates it would require to form a real relationship is pretty much unreasonable). There is no way before paying for this service to know if they really have an adequate database in your "neighborhood" to provide a range of potential matches. The process to get to the point where you can correspond freely is filled with dumb questions and canned "requirements" that felt totally useless. When I did get to the point where I could send an email, I knew less about the potential match than on any other website because the profiles posted on this site are much less informative than other sites. How can you possibly expect to feel comfortable in this environment? I cancelled even though I had much time remaining on my prepaid subscription. What a waste!
EH is UNFAIR with auto-renewals
Authored by: Anonymous on Friday, July 17 2009 @ 05:00 PM Eastern Daylight Time
Subscription renews 24h before the current one expires and there is no easy way to cancel the auto-renewal charge.

Extremely unfair!!!

I was able to find their phone # on better business bureau site bbb.org and only after I said that I will post a complaint they did agree to cancel my subscription - two days before the new subscription was going to start!
Worst Dating Site EVER
Authored by: Anonymous on Friday, August 07 2009 @ 02:14 PM Eastern Daylight Time
Please DON'T waste your money on eHarmony. I paid for 3 months because people advised if I was serious about finding someone, I should try a paid site that actually tries to match you with someone you'd be interested in. So I gave it a try, and let's just say that out 244 "supposed matches," I never met even one guy. I e-mailed with 2 guys total who ended up closing my match before we even got to a first date. This is like the last resting place for the socially awkward to find each other. Since I don't actually fit that bill, I was too "outgoing" for these people. Again, please DON'T waste your time or money on this site. Go use that money and treat yourself to a nice massage or weekend trip. You'll feel much better. ;)
BEWARE OF EHARMONY!!
Authored by: Anonymous on Tuesday, August 25 2009 @ 01:43 AM Eastern Daylight Time
Do not subscribe to this site.. it is moneysucker site as when you first subcribe, you dont have the choice to select as one time payer by credit card. They made you register your credit card payment with the mandatory auto-renewal option. Thereafter if you not really careful, they auto renew your subscription without giving you any prior notice. When you call and inquire, they will tell you that there is no refund.
The terms and conditions stated in the website are very ambiguous. There is a 3 days cancellation policy which stated that upon agreement executed, there is a 3 days grace period refund but they never explicitly tell you that this does not apply to renewal agreement.
So i think this is business scam. They know once you try, you may find out that the site sucks, then if you choose to cancel, they can still con you for another month of subscription fee. This is not ethical at all.
Majoritry of business terms and conditions have the refund policy for renewal customer. This company does not have one "purposely" and they try to play with the "unspoken" clause.
DO NOT ENROLL, I TRY IT FOR THE TRIAL OFFER AND THEY DO NOT HAVE ENOUGH MEMBERS TO FEED THE BUSINESS, SO WHEN PEOPLE DECIDE TO LEAVE AFTER TRIAL PERIOD; THEY TRY TO EARN EXTRA CASH FROM THIS RENEWAL HIDDEN GAME!! I FORCED TO PAY EXTRA 30 BUCKS TO SUPPORT THIER BIZ, SO I URGE EVERYONE DONT WASTE YOUR MONEY THERE...
Eharmony is horrible!
Authored by: Anonymous on Tuesday, September 22 2009 @ 09:52 AM Eastern Daylight Time
I could not agree more with everyone's posts. The worst part of eharmony for me is their "guided communication" process that is time-consuming, unnatural, and takes the fun right out of learning about someone new. It also teaches people to hide behind their computers, string you along through all the guided steps, and then drop you once you hit the part where you can openly email or in other words the part where you're suppose to get serious about actually meeting up. I found on e-Harmony the only thing I was developing a relationship with was my computer and myself after answering endless amount of questions! Save your time and money and go on a dating site that allows you to pick your own matches, ask your own questions, and where people are more willing to meet in person and see if there really is a connection as oppose to hiding behind their computers and endless amount of Q&A.
It does NOT help CHILDFREE people
Authored by: Anonymous on Thursday, November 19 2009 @ 04:32 PM Eastern Standard Time
I do NOT want kids. Nonetheless, Eharmony constantly matched me with people that had kids. I event contacted them. Here is their email that I am quoting:

--
This means that you will not receive matches that have children living full-time in their home based on the answers they had supplied us in the Relationship Questionnaire.

This, however, will not prevent you from possibly receiving matches that may have children living with them on a part-time basis (weekends only, every other week, etc.) or children that are over the age of 18. Currently, we do not have a specific setting that will match you only with members who have never had children or currently do not have children.
--

But I have good news for the CHILDFREE:


The world's only 100% free CHILDFREE dating site for the select few that do NOT have or want kids:

www.IdoNOTwantKids.com

Child free dating. Instant full membership. No games.

( Just my way of trying to find, and helping others like me, find someone on this planet that does NOT have or want kids. )

Oops
Authored by: Anonymous on Friday, December 04 2009 @ 12:41 PM Eastern Standard Time
I visited "www.IdoNOTwantKids.com" and left after three seconds, due to profane audio in the flash video.
eHarmony for a year
Authored by: Anonymous on Friday, December 04 2009 @ 01:44 PM Eastern Standard Time
I joined eHarmony for a year. My observations:
  • I got eight new matches every morning. For the first month or two, the matches were all local. However, despite saying I only wanted matches within 60 miles, soon almost all of the matches were from further and further away (hundreds of miles).
  • They called this "flexible matching", so I turned "flexible matching" off. That didn't stop the distant matching, and I even got an offer from eHarmony of a free coupon on southwest Airlines if I would increase my distance criteria (I didn't). Long distance matches may seem romantic, but they aren't very practical, and are fraught with some danger.
  • As a result, even though I was not seeing anyone, for the last six months of membership (except at the very end), I had "receive matches" turned off.
  • A few days before my one year membership expired, I logged in again, and turned "receive matches" back on, to see if anything had changed. It hadn't.
  • I am pretty sure that I had previously clicked on "no auto renewal", as I strongly disbelieve in such renewals. On the anniversary date, I expected my account to be "blocked". Instead, I was notified that it had been renewed. I IMMEDIATELY canceled the account online, AND I made sure that I did not attempt to access the account, so as to not give eHarmony any excuse that I was still using the service. I received an eMail saying I had to call a telephone number to cancel the account. Excuse me, eHarmony, but you are not Hitler, and I don't have to subject myself to a sales pitch, argument, or anything else to cancel the account: once you have received proper notice (as acknowledged by their eMail response), that's all I have to do. Anyway, I contacted my credit card company to block the renewal. Normally they ask for a reason, but in this case they didn't; they just accepted the chargeback. Apparently they have had prior dealings with eHarmony and auto-renewal practices (or they know the law). Two days later, eHarmony attempted the charge, which was blocked.
  • About six months later, when eHarmony was advertising a "free weekend", I attempted to log in out of curiosity, but received a message that my account was blocked due to "non-payment". Ok, eHarmony, so you want to carry a grudge. Well, two can play that game; we both have to live by our reputations.
I fault eHarmony for ethics on two counts:
  • Sending distant matches, despite my clear distance criteria. Apparently they "know what's best for you".
  • Auto-renewal. I'm a member of several organizations that offer online services and auto-renewals, and they all (with the exception of the dating services) make you manually select "auto-renewal". This is called "opt-in", and (due unethical eMail marketing practices in the past), has become the only accepted ethical renewal practice. Requiring someone to "opt-out" is considered poor business practice.
Dated MARRIED eHarm User
Authored by: Anonymous on Sunday, December 20 2009 @ 06:25 PM Eastern Standard Time
I went through the process and was both hopeful and patient. Only was matched with one person who really "struck me" as someone I might be both intellectually and personality-compatible with...dated him for six months. We're both busy execs, so we didn't move quickly. But, feelings get involved during 3x weekly phone calls, emails, face-to-face lunches, etc. 2nd time in bed six months in, realized for sure that he is married - like, actively living with the spouse married, NOT separated. We're both at CEO level in our companies, so I hadn't really had time to pinpoint all of the indicators of this, as being too busy to find someone to date was the reason I turned to eHarm in the first place. I had also wanted a means of dating that would be based upon who I am inside versus exterior-based "shopping" for dates, as I attract really ridiculous men based on my "blonde girlie" looks. So, this is what I get? I confronted him about it, he of course denied. Did my research. Yes, actively married with three daughters. Everyone living in the same house...how cute. Ran into his family at my local grocery store, had to pretend I was "nobody."

I contacted eHarm and they told me, "prove it." I provided the paper trail, his bios and info from online, etc...trust me, I had to work hard to ensure I was right (I'm a media reporter...did real research, for sure). They refused to pull him out of circulation and instead kicked me off, permanently. I'm totally banned, as is my credit card. I demanded reimbursement...they refused, even though my time and money were severely wasted. Their customer service was the WORST and they were more concerned with keeping it quiet than fixing my situation by providing any kind of recourse. They flat-out did not care...why? He was a one year subscriber, I was a 3-month subscriber. I know this, as he had told me and confirmed he receives the magazine or whatever.

REALLY DISGUSTED. It was the typical scenario of blaming the victim.

PS: Karma does catch up to these losers, though (the guy I dated)...his corporate stock crashed and company went out of biz in a big scandal. I'll consider that my payback and I am hopeful now he can't afford eHarm's fees anymore. That's what someone who cheats others gets: a Karma slap.
Dated MARRIED eHarm User
Authored by: Anonymous on Sunday, December 27 2009 @ 05:56 PM Eastern Standard Time

Would you like to hook up then since your free at the moment?  :p

eHarmony Review (eHarmony.com)
Authored by: Anonymous on Thursday, January 28 2010 @ 04:07 PM Eastern Standard Time

I joined eHarmony about 10 months ago. I (finally) met somebody on there about 2 weeks before my subscription was ending. We actually had a lot in common, which surprised me because she was the only person that I actually had contact with on the site. We dated for about 4 months, but I ended it because she was nothing like what her profile said. I'm not sure if this was the compatability that I thought eHarmony was going to help me out with. I suppose it could have just been her. But I don't think I would recomend this site to anybody. Lot's of money for nothing. By the sounds of it, I got lucky in even meeting a person from the site.

eHarmony Review (eHarmony.com)
Authored by: Anonymous on Saturday, January 30 2010 @ 10:53 PM Eastern Standard Time

I just read everysingle post on here - and although infuriating, I am a little glad to see a lot of people have had the same experience! eharmony is a waste of money, I find as a women, the men seem to be lacking any kind of forwardness. Lots of 'guided communication'  but then when it came to real emails - nothing. So far (4 months) NO men have had any follow through. I use Lavalife instead, it is so much better, faster and realistic. I can't cancel eharmony of course, so i'll keep trying until my time is up... 


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