Comments for It's Just Lunch Review

It's Just Lunch Review | 170 comments | Create New Account

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Lack of customer service

Authored by: Anonymous (Anonymous User) on Friday, September 04 2009 @ 03:43 pm

This is amazing. I am dealing with the same exact people right now. I have not yet been informed that there were even matches for a first date. I signed up only a week ago and people already have not called or returned any of my emails so I made the decision to immediately sever the reltionship before things got worse or didn't improve. They are claiming that they 'have matches' for me and therefore a refund is not possible. Even if I was not informed that there were matches. they have them, no refund. Same Girls involved here, Ashley and Claudia. The girl in Florida that called to sell me on the program has never yet returned emails or phone calls. This program almost seems set up to be sure and snag you whether or not you like it. I am now TERRIFIED to go any of the dates they might set up for me considering what I have read here...You would think a truly professional business would return calls and not want a seriously angry person to go out on a date. I told the territory manager Ashley I would never tolerate this from an accountant, attorney or contractor in my professional life and I won't tolerate it from her. She basically said, sue us..the attorney will have no grounds to stand on o.O

Lack of customer service

Authored by: Anonymous (Anonymous User) on Monday, November 09 2009 @ 10:25 am

Same People different names for me. I am in Tucson, and I had my first date with a really nice man, but during the dinner he informed me he was just starting to see someone. (not from IJL) but on his own from the gym. He wanted to get my number (Just in case) but I didnt give it to him. Pat from IJL told me maybe that was his way of saying he wasnt interested. You have got to be kidding me~ The 2nd date took over a month, and was set up for a month and the guy was waiting for me, when I showed up he told the hostess at the resteraunt to tell me I had the wrong place. Well I saw him and he wasnt my type too look at but I would have suffered through a half hour of small chat then left politely. I know I am not unattractive and have a nice shape and was dressed very nice, so he did judge me from a distance lol. I think that was rude on his part, (nothing to do with IJL) but I dont think they screen well enough. And I did have a rough time at first. Got calls all the time from Shana before I signed up then after I signed up WHAM, nothing for over a week, finally a call from a different girl (name forgotten) then Pat after another week past. Pat said she was sick and thats why it took so long. Well I am in Customer Service and I know my boss would not tollerate that type of service for 1 min. So 2 months 2 dates and still no communication. This service is for perfessionals who work, yet they are only available during the times I am working as well. Thats crazy!!

Lack of customer service

Authored by: Anonymous (Anonymous User) on Wednesday, October 14 2009 @ 08:38 pm

This is an incredibly bad service. I can't say enough bad about them. I called out of frustration that their level of communication and customer service was bad. I was lectured about my attitude, I have been in business for 25 years, if I treated customers like they do I would have been out of business 24 years ago. If you read this and still sign up with them you are a fool. This is a scam, beyond belief. I could have done a lot better using Match.com.

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