The following review are owned by whomever posted them. This site is not responsible for what they say.
- Account deleted without reason
- Authored by: Anonymous (Musicandpassion)
on Monday, March 11 2019 @ 03:22 pm
- Location: Indiana
- Review for: Plenty Of Fish
(Overall Rating:
1.8 / 5)
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Completely free
poor matching and searching system, restrictive options
Dumpster fire
I've had my POF account for years, one day it was just gone. I've never been rude, creepy, or disrespectful to anyone on there, and I've blocked people who messaged me something crude or not what I'm looking for after they didn't read my profile. The few people I did have conversations with or met up with everything was cordial and respectful without incident. I don't understand why my account was deleted, they won't tell me, and now they're preventing me from even creating a new account. This is really unethical. Below is an email transcript, I was trying to communicate with them to resolve whatever the issue was, but they won't even give that much.
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So what you're saying is my account was closed for an undisclosed reason and you'll not allow any other accounts to be created, and the reason could be because someone complained about the account? As I've stated before there was never any unethical behavior or any misrepresentation, and this doesn't seem right.
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On Mar 11, 2019, at 11:44 AM, "POF.com" <csr@pof.com> wrote:
Hello,
Thank you for taking the time to email POF.com.
After a review of your account and activity on POF.com, we have closed your account.
We will not disclose specific details regarding your account’s closure.
Most commonly, account closures are a direct result of a violation of our Terms and Conditions regarding misrepresentation of personal information.
We may also close an account due to complaints about your correspondence, profile content, or for any other reason as stated in our Terms and Conditions.
If you would like to review our Terms and Conditions, you may do so by clicking on the following link:
http://www.pof.com/terms.aspx
The closure of your account is permanent, and any future accounts will be automatically detected and deleted by the system.
Regards,
Andrew
POF Team
POF.com
************************
3/7/2019 5:08:51 AM
SUBJECT: RE:Plentyoffish Inquiry EMAIL: Was there any notes on why the account was deleted? There wasn't any problems I had with other users, and never posted any content against policy
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On Mar 7, 2019, 7:06 AM, at 7:06 AM, csr@plentyoffish.com wrote:
Hello,
Thank you for taking the time to email POF.com.
This message confirms that the account has been deleted.
We apologize for the inconvenience.
Regards,
Marcel R
POF Team
POF.com
************************
SUBJECT: Re: Resetting your password on POF EMAIL: Hello, I was
wondering if there's an update to what has been going on (or not going on) with my account?
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On 3/5/2019 12:30 PM, POF
wrote:
Sorry to hear you're having trouble logging
in! The email address you are writing from is not registered
to a current
account on POF. As such, you will be unable to reset
your password
using this email address. If you no
longer have access to the email address registered to the
account, please send us the exact username so we may locate and delete
the account for you.
(Again, as the
email address you are writing from is not registered to an
account, you will be unable to login using this email
address.)
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