Wow that's a horrible thing to say. Love is not about money but acceptance. No wonder you have not find anybody yet.

EHarmony is terrible. I was getting "matches who live two hours away. The assistance I got was eHarmony changing my distance preference to "very important".... there are no reasonable eHarmony matches is my radius. EHarmony will not delete my profile and refund the balance. I'm stuck there for 5 more months. I am so angry. I wish I'd read the app reviews before I wasted money on that horrible site

Having exactly the same problem now, they used to have a guided communication feature which really did a good job with weeding out the time wasters, they have ditched that and I am now experiencing this when I write to 'matches'.

Men or women that meet their "someone special" within a week or two are rare and fortunate. My complaints about EH are 1: once you go past the 3 day free trial period you can not get a refund no matter what the reason. Yes, it does tell you that up front BUT often times it takes much longer than 3 days to find out many of the websites issues, then it's too late. 2: you can not crop a photo on EH. I had a photo that I really wanted to post so i cropped it, saved it and posted it. It appeared to be exactly how i wanted it after cropping out other people in the photo but 3 weeks after posting that photo, as I was chatting with a "match", she asked who the other people in the photo were ! I called "customer service" and they admitted that yes, they do not have " a good cropping system." I told them it not only wasn't good, that it did not work at all. Think i could get a refund ? Not hardly.
3 : i had a "match" that i BLOCKED and yet her complete profile stayed on my match page. I had to look at her picture every time i went to the match page and i could still read her profile even though a popup window told me i couldn't becuase she had "moved on". Again, no resolution from EH "customer service."
4: ever try to type out a message to someone on EH ? The window they give you is extremely small and you also can not see the message that the person sent to you at the same time so you have to constantly jump back and forth between the two to see all of the questions and comments that you are trying to answer. A real pain for sure. 5 : getting scolded like a child is not my idea of "customer service ." On my profile i typed in a comment about EH being a "piss poor" website and they shut down my profile for using OFFENSIVE language. I wrote that in anger over the photo cropping problem, which i had sent an email to the so called customer service without any resolution, which by later talking to them directly on the phone, i only then find out their cropping system is a failure. Well tough cookies for us on that one too because they dont care about anything but your money.
My personal advice for anyone reading this, should it even get posted and not taken down for " offensive language" or because it is so negative, is to NOT JOIN EH. Save your money and go elsewhere. I am extremely unhappy with the website. Do i get lots of matches ? Yes. But the website itself and the so called customer service are unpleasant and all they care about is your money. One final negative about EH : they don't make it easy to contact them.

I had to google EH customer service to get a contact number since they do not have one that i could find on the home page where my profile is ( which would only make sense to have it there for our convenience, right ? ). The first number i tried did not work, only got a constant busy signal. I found another number that did work. It is 1-844-527-7421. I used it yesterday on January 16, 2017. I was also shocked that i was able to speak to a human fairly fast and she actually spoke English! !! But she was snobby and repeatedly cut me off when i spoke about all the issues i currently have with their website. I got no satisfaction. None. I just wasted $150 on a membership to a website that has issues that they can not or will not fix.

Well, i am likely going to experience the same thing that you just described because out of LEGITIMATE anger i used vulgar, offensive language on my profile to describe my feelings of EH. I said.... are you ready for this ?........ i said the words "piss poor."
OMG. How could i be so insensitive ? Lol. Bet they are going to cancel me also now that they have two of the three monthly payments, or maybe they will wait until they get the last payment in 10 days from now and then cancel me. Doesn't really matter to me now. EH is the worst of the worst dating sites and their "customer service " is rude and snobbish to say the least. I'm telling anyone that will listen to me to stay far away from EH.

I have not been on the site very long but I have reached out to about 8 men. Not one response so far. Most only have one maybe two pictures-thought maybe they were fake profiles.
I'm a pretty woman so just in case someone would remark about that-that isn't the issue. It's as if there isn't anyone on the site. I find it very strange.
The customer support said it could take weeks for a man to respond-REALLY???? Just find it weird.

This is not a good dating website and has been an awful experience. The customer service is terrible. The matches are sub-par. This is my first real experience with a dating website and it isn't great.

The app has gone downhill big time.

1) Education is very important to me, I have set it to Bachelors as a minimum, yet I am getting matched with non degree holders. Call me a snob, but for me anyway someone who has put an effort into getting a degree etc is the type of person I want to date. I can often tell the difference between the two, the non educated ones or poorly educated seem to be so shallow.

2) Location is often way off, I am looking for somebody in London yet getting matched with people not in the city.

3) The quality of matches are just *censored* now, I think that they ditched the questionnaire and that has caused a lot of the annoying non serious online daters from other apps to join.

4) No guided communcation = too easy to ignore guys now. I used to have a 99 percent success rate prior to this change, now it is 60%

Anybody know of a good alternative app.

I had a really good experience with eharmony.

Early last year after 2 months being on the dating site I met my future wife. We just got married and have never been happier.

eharmony matched us right after she joined (I joined 2 months before her) and we messaged each other for a few days and then decided to meet and never looked back. I would have not met her without eharmony!