2019/11/01 12:40am  
me
Anonymous
Edmonton alberta tooo but i feel its just me here ive had problems even being a new member just signing uo
 2019/11/16 07:08pm  
Mike
Anonymous
It's been happening a lot these last two days or so...keeps redirecting to the first page but you can't login, you can't register...nothing....then, all of a sudden, it will work again.
 2019/11/16 07:13pm  
Mike
Anonymous
Quote by: Anonymous

If you are trying to log in on the desktop site (on a computer) you are likely running a VPN or proxies. Both of which cause the identical issue you are discribing. So, you either need to disable any and all VPNs and proxies or add exceptions for POF in order to log on.

If you are having this issue using one of the apps then I cannot help you.



That's not the problem...it's with POF across Canada.
 2019/11/16 07:30pm  
Jules
Anonymous
Same problem here except I live in Michigan. I log in but get kicked out again every once in a while.

Tonight though I got a "Verify your Account" message. I had to give my mobile phone number when logging into the pof.com website. They sent me a text which I entered so they knew I was an actual person and not some bot I guess.
 2019/11/27 06:31am  
Frustrated
Anonymous
Quote by: Cat

If you still get emails about matches and messages then your account is still active. If you don't then POF might have deactivated it.

In any case try requesting your password: https://www.pof.com/getpassword.aspx

Submit only the email address that is assigned to your actual POF account. This will actually reset your password by by sending you an email with a link to visit to enter a new password.

Check you spam folder for the email. If you don't get an email from POF after this then most likely your account has been disabled or deactivated.




I literally only want to log into my account to deactivate it as I’m in a relationship now and keep getting emails. I couldn’t remember my password but had it saved on my phone as a keychain so I used that.

It said “It looks like your credentials were incorrect. Try logging in again.”

So I used the “Forgot password” link, changed the password, and tried to log in with the new password...same message. Then I did this all over again with another new password and same thing.

So frustrated because they don’t even have a contact email for customer service...the customer service link brings you to a list of useless FAQs.
 2019/11/28 02:21am  
Bazzanz
Anonymous
Bloody Hopeless,,??????????????????????
 2019/12/03 10:07am  
Bish
Anonymous
stressed
Im finding POF keeps logging me out from my android... Im a fully paid up member but cannot get into my paid account. MADE A NEW ACCOUNT TO TRY TO CONTACT THEM, THEY ARE NOT RESPONDING MY MESSAGESi
 2019/12/05 09:14am  
BZP
Anonymous
Holy crap this is happening again. How often does POF go down like this? I can view the site but cannot log in.

PLEASE FIX!!!!
 2019/12/11 06:13am  
The iguana
Anonymous
Yes it's pissing me off it does all the normal things then push log in tells you server is down .I had 5 messages to reply to and have been able to.Not happy it's all started since the upgrade .Fix it
 2019/12/12 04:23am  
The iguana
Anonymous
This problem has started since your upgrade..Seriously POF your computer technicians must be retarted.This sort of monumental mistake could cost people that one in a million relationship.Im not changing the way I log in you fix the problem.

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