Forum Subject: Cannot login to POF... Anyone else have this problem?

Posted on: 2018/08/09 06:40am
By: Anonymous (FarScape)

I've tried both the Android app and the website and I cannot seem to login to my POF account. I hope my account has not been deleted!

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/09 08:20am
By: Anonymous (Sasy)

You are not alone, at least with this problem

I cannot login either. It keeps telling me I have the wrong password which I know I do not. I request a new password and i get no email for the rest. What is going on this has been happening to me for over an hour.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/09 08:26am
By: Anonymous (RickyB)

I can't login either to the app, I thought my account was deleted. Maybe this is routine maintenance though I am not sure how that is true as I would think they would display a message.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/09 10:06am
By: Anonymous (Phil)

Have been trying for the last 4 hours to get in. I can't log in. This is the message I get:

Error occurred please try again.

This is driving me up the wall. I had a great conversation going with a girl. I need back on.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/09 11:47am
By: Editor

It is official, according to the POF Twitter account, Plenty of Fish is experiencing technical difficulties. Their development team is aware of the problems with logging in and are working on it.



https://twitter.com/PlentyOfFish/status/1027579271689076737[*1]

So those of you who cannot login (like me) you may have to give them a few hours before the login issue is fixed.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/09 12:33pm
By: Anonymous (Jolie B.)

It's not working for me in England either. I changed password and it still comes up with an error message...

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/09 04:27pm
By: Anonymous (Kimberly)

It's down again?!?! This happened yesterday for me as well. This is very frustrating. I am in California.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/09 07:30pm
By: Anonymous (Tiffani Ender)

I find POF has the worst customer service. It has been almost a day now for me not being able to login.

I also have been getting the odd error on some pages on their website when I am not logged in. These pages are giving http 503 service unavailable errors.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/09 08:11pm
By: Anonymous (Mike D)

I keep having to refresh the page....

I finally can login. So it looks to be back up... at least in New York. 😄

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/11 10:40am
By: Anonymous (jack)

i read somewhere that hackers were trying to take it down ..not sure why they were

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2018/08/12 07:20am
By: Anonymous (Anonymous)

I can't join at the moment for some reason...

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/01/03 10:42am
By: Anonymous (Gabriel)

I see that Plenty of fish has login issues again.

https://twitter.com/PlentyOfFish/status/1080567866972241920[*2]

For some reason I cannot find the page to log into the pof website. When I click on Sign In it takes me to a Username search for some reason...

I see others on the app can log in but everything on the home screen just times out and you can't get anywhere.

Anyone know whats going on?

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/01/04 06:30am
By: Anonymous (Due Diligence)

Maybe they finally got hacked by all the scammers that are on their site. Now they will know how it feels to be shut out with no explanation like they do to so many users.

There are so many scammers on that site it had become a job reporting them all. I don't even bother anymore. They should be shut down.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/01/05 08:45am
By: Anonymous (dick)

yep infested with bad rs scammers on pof ..a hub in fact

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/02/06 07:21am
By: Anonymous (Lisa)

Wow POF is having some real problems. I have had issues logging into the app off and on over the last 2 weeks. They need to get their act together or they will start to loose a lot of members.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/04/07 03:00pm
By: Anonymous (jon)

i cant get on as well i am from england it says problem with password or email

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/04/15 01:29am
By: Anonymous (Jagtwr)

Note that if you are using a VPN, POF will not let you login. Dumb, but that's the way it is.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/04/20 10:50am
By: Anonymous (ed)

no big deal as they will just generate some more BS profiles

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/05/26 10:20am
By: Anonymous (Jazz)

I am having problems as well with the website. It says my password doesn't match my username... Does this mean my account has been compromised? I know I am entering the right password.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/05/27 12:00pm
By: Anonymous (Just Me)

If you are trying to log in on the desktop site (on a computer) you are likely running a VPN or proxies. Both of which cause the identical issue you are discribing. So, you either need to disable any and all VPNs and proxies or add exceptions for POF in order to log on.

If you are having this issue using one of the apps then I cannot help you.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/06/11 04:06am
By: Anonymous (Estar )

is anybody having trouble logging in today on pof? ive been trying since yesterday I cant reset my password as it’s with an old email account I no longer have

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/08/11 08:17am
By: Anonymous (Jules)

I am having login issues as well yesterday and today (Aug 10). I really wish they would fix it soon as I was in a middle of a conversation with a guy I really like. I don't have his phone number so the onlyl way to talk with him at the moment is chatting on POF!

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/09/12 08:25am
By: Anonymous (mjc)

I can't logg in either,,,I could on some days others could not...I'm getting notifications that I have messages but can't get on site,,,keeps telling me wrong password and can't get email from them to reset
same as everyone else

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/09/20 10:11am
By: Anonymous (fred the dread)

your lucky its a pile of sh!t so you wont miss much ..try another site

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/10/14 05:55pm
By: Anonymous (Mart)

Won't let me login even when pass word is reset

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/10/15 07:20am
By: Cat

I just logged into POF without any problems. What was your error message?

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/10/15 05:23pm
By: Anonymous (Rocky19571 )

Cannot log in not sure why

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/10/16 05:44am
By: Anonymous (Lalli)

I haven't been able to log in for two days. Says password/username is incorrect.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/10/16 07:41am
By: Cat

If you still get emails about matches and messages then your account is still active. If you don't then POF might have deactivated it.

In any case try requesting your password: https://www.pof.com/getpassword.aspx[*3]

Submit only the email address that is assigned to your actual POF account. This will actually reset your password by by sending you an email with a link to visit to enter a new password.

Check you spam folder for the email. If you don't get an email from POF after this then most likely your account has been disabled or deactivated.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/10/30 11:29pm
By: Anonymous (Brave54Heart)

Use Firefox browser .. I had same problem.. back on POF

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/11/01 12:40am
By: Anonymous (me)

Edmonton alberta tooo but i feel its just me here ive had problems even being a new member just signing uo

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/11/16 07:08pm
By: Anonymous (Mike)

It's been happening a lot these last two days or so...keeps redirecting to the first page but you can't login, you can't register...nothing....then, all of a sudden, it will work again.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/11/16 07:13pm
By: Anonymous (Mike)

That's not the problem...it's with POF across Canada.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/11/16 07:30pm
By: Anonymous (Jules)

Same problem here except I live in Michigan. I log in but get kicked out again every once in a while.

Tonight though I got a "Verify your Account" message. I had to give my mobile phone number when logging into the pof.com website. They sent me a text which I entered so they knew I was an actual person and not some bot I guess.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/11/27 06:31am
By: Anonymous (Frustrated)

I literally only want to log into my account to deactivate it as I’m in a relationship now and keep getting emails. I couldn’t remember my password but had it saved on my phone as a keychain so I used that.

It said “It looks like your credentials were incorrect. Try logging in again.”

So I used the “Forgot password” link, changed the password, and tried to log in with the new password...same message. Then I did this all over again with another new password and same thing.

So frustrated because they don’t even have a contact email for customer service...the customer service link brings you to a list of useless FAQs.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/11/28 02:21am
By: Anonymous (Bazzanz)

Bloody Hopeless,,??????????????????????

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/12/03 10:07am
By: Anonymous (Bish)

Im finding POF keeps logging me out from my android... Im a fully paid up member but cannot get into my paid account. MADE A NEW ACCOUNT TO TRY TO CONTACT THEM, THEY ARE NOT RESPONDING MY MESSAGESi

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/12/05 09:14am
By: Anonymous (BZP)

Holy crap this is happening again. How often does POF go down like this? I can view the site but cannot log in.

PLEASE FIX!!!!

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/12/11 06:13am
By: Anonymous (The iguana)

Yes it's pissing me off it does all the normal things then push log in tells you server is down .I had 5 messages to reply to and have been able to.Not happy it's all started since the upgrade .Fix it

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/12/12 04:23am
By: Anonymous (The iguana)

This problem has started since your upgrade..Seriously POF your computer technicians must be retarted.This sort of monumental mistake could cost people that one in a million relationship.Im not changing the way I log in you fix the problem.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/12/15 07:00am
By: Anonymous (Theiguana)

To the inventor of pof ,Whose ever idea it was to "upgrade"your system should of checked out the problems associated with the program.From wot I have read there's alot of people in the world that are going to different dating sites because of your inability to fix this problem and how long it's been going on for .I've had 4 hours of coverage in approximately 3weeks.And had 5 messages to reply to thanks to your piss poor performance those women will have moved on thinking I was the rude person for not responding.How hard is it to fix when you try to login and it says server error,to me that says there is a problem with the server!At the end of the day you are a joke and wouldn't recommend you or your site to my worst enemy.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2019/12/21 07:08am
By: Anonymous (John small)

Same here. I've created 3 accounts. I know my login name and passwords. Yet I cannot log in. Did not finish creating my last account before it booted me out and said I need to log in.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2020/02/05 10:22pm
By: Anonymous (Advguy83)

I get wrong password or username. I created my account and it worked for 10 minutes is all. Not a good app. All the same women on there anyways, POF is a worthless joke.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2020/02/06 09:54pm
By: Anonymous (ww)

I use the desktop version and cannot log in at all. Whatever you click on it just redirects you to the home page????? If there is a problem with the site why don't they put a message up. So frustating

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2020/02/07 04:07pm
By: Anonymous (Nova)

Logged in all day without issues.
Just tried at 9pm after charging up my phone, being told my username or password are incorrect.
Haven't violated any POF terms, only been online 1x day and haven't excessively blocked anyone.
Has my account been deleted? Or is it another technical error?
If POF want to be a-holes, then let me log in so I can delete my account and my profile isn't stuck in the ether forever more!

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2020/02/15 08:59am
By: Anonymous (Anonymous )

According to POFs policy for no notice deletion of an account is to include an email or phone number in a message. Here is the link. https://ca.pof.com/suggestions_v2.aspx?section=1

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2020/03/15 01:17am
By: Anonymous (Ceebee)

Same !
I just registered twice and both times recieved
"your registration was successful! Welcome to POF.com" to my email.
However when I try to log in it says I have the wrong details. When I try to recover the password I put in the same email and recieve nothing.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2020/04/28 06:24pm
By: Anonymous (gerry)

I am expeirencing this also cannot log in eventhough i have the details. I upgraded on my phone, it took my payment but now cannot log in again.

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2020/04/30 07:49pm
By: Anonymous (pof user)

they fkd this site up so bad over the last 3 months, the latest is searching you surrounding areas... I live in LA an search 25 miles around it, now you gota type in each community name like santa monica, or long beach an search it...

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2020/07/25 07:59am
By: Anonymous (BBB)

Ugghh, I used my old account from about 4 years ago. I logged into pof.com and found I had to verify my account with a phone number. Fine, I did that and I was just looking around the website as I had not used it in a while and a lot has changed and then all of a sudden I was logged out and was told my account was deactivated as I had violated the terms of services. This was within 10 minutes of logging in!

I had not done anything except a few searches which didn't show any profiles and a few meet me likes ad dislikes. I did not message anyone. I don't see how I could have violated the terms. It's crazy!

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2021/07/29 05:34am
By: Anonymous (Spicy)

I couldn't log in earlier in the day to the POF app but can now. It must have been a glitch or something as I was using the correct password and everything. Weird!

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2021/07/30 08:19am
By: Cat

Looks like some of us are getting the following message when visiting POF.com and using the pof app. For the last 24 hours it seems to have gone up and then back down again so it does seem like the dating service is experiencing some major tech issues.



and also this message:



I did some searching and it looks like certain countries like Russia have been experiencing more issues than others. Other countries like Canada and the United States seem to have less reports so maybe some people are able to login from certain locations?

At this point I am able to login and I am currently in New York state.

BTW I like the play on words here with fish

Oh Carp = Oh Crap

haha

Re: Cannot login to POF Anyone else have this problem?

Posted on: 2021/07/30 10:07am
By: Cat

Oh I see a new more in depth post about the recent downtime POF experienced.