Match CEO Sam Yagan Explains The Algorithms Of Love

General News
  • Friday, July 03 2015 @ 08:39 am
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2015 is a momentous year for Match.com. The site debuted in 1995, making this its 20th birthday. In a world that's hit with a new app – the next big thing! – practically every other day, that kind of longevity is something to celebrate.

The world has changed drastically since Match first hit the scene. The intense stigma around online dating is all but gone. And though Match used to be the only one in its class, it's now one of thousands of dating services competing for attention.

In honor of two decades in the biz, Match CEO Sam Yagan sat down with Here & Now’s Lisa Mullins for View From The Top on NPR. He shared his insights on getting ahead and staying ahead in a competitive industry, and the impact Match has had on the world.

Yagan is a firm believer in the power of numbers. “When the choice was: Do I want my love life determined by a psychologist or a mathematician,” he says, “I pick mathematician every day of the week.” He happily puts his trust in online dating algorithms and data as a means of finding love.

However, he also admits that they have limitations. “I think it’s unrealistic to say that we can look through millions of people and find the one person who is best for you,” he adds, “but what we can do is of these millions of people, here are the top 100 that might be the best for you.” It's up to you to do the rest. A dating service may one day be able to predict chemistry well enough to identify “the one,” but Yagan speculates that it's still a long way off.

As CEO, Yagan goes to great lengths to keep Match on top. His first focus is the customer. He regularly asks friends, family, and other singles what's going on in their dating lives, so he knows what pain points his product can solve. He also keeps an eye on the competition. “I have all of our competitors’ apps on my phone,” he says.

So far, his strategies are working. Yagan isn't shy about discussing the influence of Match. “If you think about products that really impact humanity,” he says, “dating is one of the most influential out there.”

It's not just about helping people find love for Yagan. It's about breaking down barriers and expanding horizons. He adds, “The relationships that come out of online dating cross more boundaries than those that don’t, so I think in that way it’s very influential and it has a huge impact in the trajectory of our society.”

Big words and big promises, but with all Match has achieved so far, the next 20 years of dating are guaranteed to be interesting.