eHarmony CEO Weighs in on How He Feels About Dating Apps

In a recent interview with Business Insider, eHarmony CEO Neil Clark Warren lamented the growing popularity of dating apps like Tinder, where users can swipe left and right after judging someone based on a few photos and short description. Many people prefer the ease and accessibility of dating apps to filling out long questionnaires or writing detailed profiles.

As a psychologist, Warren has touted the benefits of matching based on compatibility - eHarmony's mission and the basis of its marketing – as opposed to the pitfalls of just leaving things to chance. He believes that the game-like dating experience apps like Tinder offer could lead to superficial relationships that don't last for the long-term. 

"I’m sad about it, to tell you the truth, because it doesn't work," he told Business Insider. "It won’t work over time. These new apps tend to be so superficial. They will allure a lot of people into thinking that they belong together when they perhaps don’t belong together at all. They’re depending on superficial almost accidental compatibility. Compatibility is a serious matter, and it’s very deep and very important to figure out."

Tinder has taken the dating world by storm, almost rendering traditional online dating sites with algorithms and matching technology passé. Instead, Tinder has managed to present dating as more like a game - something that engages people and is easy to use, if not very focused on the end result.

But one has to ask: why should any dating app or online dating company be invested in people coupling up? It takes away their business in an industry that relies on sheer numbers in order to sell their product or attract investment dollars.

Dr. Warren however, maintains that he is focused on the end goal: matching people for the long-term, and doing it scientifically. He tells Business Insider that while "it isn't horrible to date people who aren't perfect for you," he thinks that these relationships will accidentally extend into something long-term, like marriage, where the partners eventually split. 

"These companies that are bringing out these apps, they haven't done any careful research about what works," Warren said. "They're just trying to throw something out there that makes money for the company."

He added: "As a psychologist, I've presided over the funerals of an awful lot of marriages, and I've seen people suffer a tremendous amount of pain who went through horrible divorces."

While this might be a little misleading - after all, to some extent, love happens by chance - be it through a dating app or an online dating site, or even while standing in line for your morning coffee. Connection happens, and sometimes it just has to be pursued, regardless of how compatible you are. But for those looking for more serious relationships, would you place your heart in the hands of Tinder or eHarmony?