Comments for Be2.com's Crappy Membership Cancelling Process

Be2.com's Crappy Membership Cancelling Process | 266 comments | Create New Account

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Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Tuesday, June 02 2009 @ 05:18 pm

I'm having the same problem, I've already filed a complaint with BBB.
They keep telling me to go to account settings and press the cancellation button which is not there.
I replied all messages saying that the button is not there. We've been playing this cat and mouse game for over a month now.

And, now they're emailing me and threatening me that i need to pay them or they'll put me into collection.

Be2.com's Crappy Membership Cancelling Process

Authored by: markquinlan on Sunday, April 29 2018 @ 05:51 pm

Absolutely agree. These guys are the worst scammers. Heres' the process you have to go thru to cancel automatic renewal of subscription.

I wished to stop the automatic renewal of my membership. I was totally unaware that this happened. I did not ask for and I would never have agreed to it. It is dishonest in the extreme. And then how to cancell automatic renewal? Hard to find out how and then they made it very difficult to do.

It should be easy but they have made it almost impossible. As if anyone uses fax machines these days? You must be joking, This is a con and I want to ensure you cancel my automatic renewal after which I will stop my membership and never use it again. Unless they guarantee to change this policy and make automatic renewal something that a joining member requests and make cancellation easy by email I will make an official complaint against their company and spread the word that you are dishonest con artists.

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Tuesday, April 10 2012 @ 10:44 am

It gets worse. I cancelled my Be 2 membership more than 6 months ago. Today I looked at my credit card statement only to find a charge of $ 241.02, made by BE2 Europe. There have been no charges since my cancellation (I will check again), but it looks like they wait awhile, then drop in a charge and hope you don't notice. I e-mailed Be2 customer service regarding the unorthorised transaction and got an "automatic reply" which made no reference to the complaint at all.
Anybody who now gives such organisations their card details and authority to debit on a "default" basis, risks being ripped-off.

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Tuesday, June 16 2009 @ 03:04 pm

Damn, I've experienced the exact same scenario. They have a good scam going on with that loophole!!

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Monday, January 18 2010 @ 12:16 pm

Yes, I am having the same problem. How do you get them to cancel the membership? The are threatening to send me to collections.

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Friday, September 23 2011 @ 10:28 am

I 2 have received a bill for 255.92 euro's and have had legal advise from a well known magazine, where advice is free: I was told to write a letter (I emailed them as it is in Germany)
The email read: (Copy this letter and send to them)

re: your ref number (their Debt ref no)

Unfair term in consumer contracts regulations, 1999, Reg 5, I am covered not to pay this bill.

I will clarify this, and explain why, just in case your not a ware of what rules and regulations I am talking about.

1/. There has to be a balance on both parties to that contract, hiding things which is not reasonable, I joined online, and need to putting it in writing to cancel. In the judges eyes this would not be balanced as I joined online.

2/. It is gives the impression that it is a one off payment and hided in the terms says there are further payments due, unless I put it in writing (The contract was entered into on The Internet)

3/. It would be considered Unfair and unreasonable in the light of sections 1 and 2 of this email.

4/. This too could be considered har*censored*ment, which is a criminal offence .

5/. The court would strike out that term that is one sided (both parties need the same terms)

6/. You have no right to keep adding charges when I don’t owe the money,

Therefore, no further money due and if you feel you have a availed claim take it to court and let the judge decide.

I am not going to put this in writing as it will add extra costs to me.
I have sent this email back to my email account so I have a copy of time and date it was sent.

Like have pointed out it is a criminal offence to har*censored*ment me for money I do not owe and should you wish to pursue this, take me to court and let the judge decide. But, the judge will strikeout anything that's not balanced (The same for both parties) and not one sided.

I hope this helps

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Tuesday, September 27 2011 @ 07:34 am

hey what email did you use to contact them? none of the ones ive used works!!!!!

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Monday, December 19 2011 @ 07:28 am

why don't you do what another complainant did - just cancel your credit card. Might be a bit inconvenient but probably not quite as much as having to deal with them giving you the runaround. If you check out other complaints on the net (just b2 dating site complaints) you'll see you are not alone by a longshot. Good luck

Cheers

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Monday, April 23 2012 @ 07:47 pm

I agree, they're a SCAM! Big time.
I got the run around when I tried to delete my profile, so I rang my bank & told them them not to allow Be2 to withdraw any money from my credit card, short of cancelling my card entirely.

Good
luck

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Saturday, April 27 2013 @ 12:39 am

Further to my other comment the red flag went up when I had to put in my annual income.
I could not proceed until I filled this in.....duh!!
No other dating site I have joined ever asked for this information.

Be2.com's Crappy Membership Cancelling Process

Authored by: Anonymous (Anonymous User) on Wednesday, November 06 2013 @ 01:02 pm

Simply: don't respond and don't feel afraid of them! Ignore threats, block them in your email or simply cancel your mailbox. Your peace of mind is worth it! Also remember: to do some legal action takes more money than you owe them! To hire an accountant, solicitor etc costs serious money - they simply take advantage of people who are easy to threaten! And what about interest of arrears, which always applies to any owed money? They never mention it - just want certain amount from you. Think!

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